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Money & Insurance

Credit Union of New Jersey

ClaimedCollecting reviews

205 reviews

4.7205 reviews
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About Credit Union of New Jersey

Data updated
Website
www.cunj.com
Category
Money & Insurance
Location
United States
Status
Unclaimed
Last 12 months
205 reviews
Replies to negative
57% (4/7)
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www.cunj.com

About this business

Credit Union of New Jersey is a member-owned financial cooperative providing banking services including savings, loans, and other financial services to it's members for over 75 years.

Is Credit Union of New Jersey legit?

Credit Union of New Jersey (www.cunj.com) has a 4.7 out of 5 rating on OK.one, based on 205 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. 89% of reviews are 4 stars or higher and 1% are 1 star; The business has replied to 57% of negative reviews. Last updated 2026-09-05.

What people say

B
BeataUnited States · 1 review · Verified · Experienced 2026-06-10 ·

The products are very good comparing to…

The products are very good comparing to the other banking services. The credit union bankers are very knowledgeable, helpful and polite.

Reply from Credit Union of New Jersey2026-07-08

We're so glad to hear you appreciate our products and find our bankers knowledgeable, helpful, and polite. We value your positive feedback, and sincerely appreciate your membership!

sheikh sayeemBangladesh · 2 reviews · Experienced 2026-06-11 ·

I like it but the company should do…

I like it but the company should do some better performance.it helps to gather more customer..and the company should be transparent

Reply from Credit Union of New Jersey2026-06-11

Thank you for your feedback. We appreciate you taking the time to share your thoughts. We're always looking for ways to improve, and we'd love to learn more about your experience. Could you provide some additional details about the performance concerns you encountered or any areas where you feel we could be more transparent? Your feedback will help us better understand your concerns and identify opportunities for improvement. We look forward to hearing from you.

I
IreneUnited States · 2 reviews · Verified · Experienced 2026-06-09 ·

I have been a member of the…

I have been a member of the organization for 40+ years. I attempted to deposit a $50 check and was asked for identification. I relayed that my bank account and mail are delivered to my P.O.Box. The check from the State of New Jersey had the P.O. Box on the check. She then requested the direct address. I gave a Public Service bill and told her to place a note that no mail is to be sent to the street address. I am curious as to why the female requested proof. After I questioned her she seem to be annoyed. I felt that her interaction was because I am a Black female and such behavior truly annoyed me. I was born to be who I am and will not accept abuse. The individual in question was appeared to be a young oriental female. It was between 11 - 11:30am.

Reply from Credit Union of New Jersey2026-06-12

Hi Hirene, we're sorry to hear about your experience and appreciate you bringing your concerns to our attention. A member of our team will be reaching out directly to discuss this matter further.

B
BPUnited States · 3 reviews · Verified · Experienced 2026-06-05 ·

Happy to be a new member

Happy to be a new member! Sandra is extremely knowledgeable and answered all of my many questions with grace.

Reply from Credit Union of New Jersey2026-07-08

We are so happy to hear you had such a positive experience. Thank you for sharing your kind words about our knowledgeable team, and for being a member - we are very happy to have you!

L
LoriPayeurUnited States · 3 reviews · Verified · Experienced 2026-05-22 ·

Not enough information given to me on the barriers to using my money quickly.

I had to drive to south Jersey to sign paperwork. Worst was even though everyone knew I was expecting to be able to move money the day the loan was funded, I was not told about all the barriers. They did not tell me of the on-line limits to move cash. I have calmed down now, but the process was bad on the front end.

Reply from Credit Union of New Jersey2026-07-08

We appreciate you sharing your feedback regarding your experience. We sincerely apologize for the inconvenience caused. We are reviewing our communication processes to ensure all necessary information is clearly provided upfront to prevent similar situations for our customers.