Customer service was incredible,
Thank you for taking the time to provide us with feedback, it is sincerely appreciated!
Credit Union of New Jersey is a member-owned financial cooperative providing banking services including savings, loans, and other financial services to it's members for over 75 years.
Credit Union of New Jersey (www.cunj.com) has a 4.7 out of 5 rating on OK.one, based on 205 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. 89% of reviews are 4 stars or higher and 1% are 1 star; The business has replied to 57% of negative reviews. Last updated 2026-09-05.
Thank you for taking the time to provide us with feedback, it is sincerely appreciated!
Apply for a loan at CUONJ it was fast easy with low interest rate than I was paying and I am happy thanks Credit Union
Thank you for taking the time to provide us with feedback, it is sincerely appreciated!
Very helpful
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Maria the processor made me feel really comfortable throughout the entire process. I had my doubts about getting a loan and she truly Mae me more confident about getting it done. She also was a knowledgeable person who took the time to explain all my concerns and questions.
We are so happy to hear our team made you feel comfortable and confident. We appreciate your kind words about their knowledge and helpfulness. Thank you for sharing your positive experience!
Shanice Hylton explained everything to me and felt very comfortable.
Thank you for taking the time to provide us with feedback, it is sincerely appreciated!
Thank you for taking the time to provide us with feedback, it is sincerely appreciated!
Thank you for taking the time to provide us with feedback, it is sincerely appreciated!
People who work there are very helpful and courteous
Thank you for taking the time to provide us with feedback, it is sincerely appreciated!
Eileen was great! So professional and got everything done so quickly she made it easy!
Thank you for taking the time to provide us with feedback, it is sincerely appreciated!
Narda H was extremely helpful and patient during my auto loan refinancing process.
Thank you for taking the time to provide us with feedback, it is sincerely appreciated!
Courteous, efficient, and professional
Thank you for taking the time to provide us with feedback, it is sincerely appreciated!
I am continually given the bait and switch when I attempt to refinance a loan I have with CUNJ. I apply, hit with a hard credit inquiry and then declined. I was able to get credit previously...when my credit score was much lower. Go figure.
Thank you for sharing your feedback. We understand how frustrating the loan application process can feel. Please know that loan decisions are based on a variety of factors, including credit history, current financial obligations, income, and other lending criteria at the time of application. We would welcome the opportunity to speak with you directly and provide more information regarding your application experience. Please contact us 609-538-4061 at your convenience so a representative can review your situation with you in more detail.
Thank you for taking the time to provide us with feedback, it is sincerely appreciated!
Jimmy made my experience painless. He was polite and clear about the process
Thank you for taking the time to provide us with feedback, it is sincerely appreciated!
Don’t create expectations on customers.
Friendly service and make the process easy.
Thank you for taking the time to provide us with feedback, it is sincerely appreciated!
Thank you for taking the time to provide us with feedback, it is sincerely appreciated!
Took care of the problem quickly. Very professional. Thank you
Thank you for taking the time to provide us with feedback, it is sincerely appreciated!
We worked with folks who made the transitions easy, we are thankful for all your support
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Teller is always friendly and extremely helpful and informs me of any dormant accounts and incentives being offered.
Thank you for taking the time to provide us with feedback, it is sincerely appreciated!
205 reviews matching