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Money & Insurance

Credit Union of New Jersey

ClaimedCollecting reviews

205 reviews

4.7205 reviews
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About Credit Union of New Jersey

Data updated
Website
www.cunj.com
Category
Money & Insurance
Location
United States
Status
Unclaimed
Last 12 months
205 reviews
Replies to negative
57% (4/7)
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www.cunj.com

About this business

Credit Union of New Jersey is a member-owned financial cooperative providing banking services including savings, loans, and other financial services to it's members for over 75 years.

Is Credit Union of New Jersey legit?

Credit Union of New Jersey (www.cunj.com) has a 4.7 out of 5 rating on OK.one, based on 205 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. 89% of reviews are 4 stars or higher and 1% are 1 star; The business has replied to 57% of negative reviews. Last updated 2026-09-05.

What people say

C
CustomerUnited States · 2 reviews · Verified · Experienced 2026-03-18 ·

Very professional staff and service.

CU of NJ It was my first time ever I had a loan and you guys were very professional customer service you made me understand everything I needed to know about my membership.

Reply from Credit Union of New Jersey2026-06-03

We're so glad we could make your first loan experience a positive one. We appreciate your kind words about our customer service!

O
OmenaUnited States · 8 reviews · Verified · Experienced 2026-04-23 ·

Fast and Professional Service

Once I was able to connect with a loan representative, my auto loan application was processed professionally and quickly. I was approved and purchased my auto the very next day, in spite of living out of state.

Reply from Credit Union of New Jersey2026-06-03

We are so happy to hear about your positive experience with our loan process and that we could help you purchase your auto quickly, even from out of state! We appreciate your feedback!

A
AlUnited States · 1 review · Verified · Experienced 2026-04-17 ·

Just got an auto loan from them

Just got an auto loan from them. So far rates were amazing, the customer services were very responsive with 0 to little wait times on the phone.

Reply from Credit Union of New Jersey2026-06-03

We're so happy to hear about your positive experience with our auto loan rates and responsive customer service! Thank you for your kind words.

E
EileenUnited States · 1 review · Verified · Experienced 2026-04-15 ·

Everyone I dealt with did a great job…

Everyone I dealt with did a great job getting my account stabilized. They were so helpful and supportive

Reply from Credit Union of New Jersey2026-04-29

We're happy to hear that our team provided helpful and supportive service! We appreciate your feedback and are glad we could stabilize your account.

L
LawrenceUnited States · 2 reviews · Verified · Experienced 2026-04-20 ·

My experience with Credit Union of New…

My experience with Credit Union of New Jersey has been phenomenal. It's the first time I have had business dealings with a financial institution that went without any issues. All reps were immediately responsive to my calls and questions. Opening an account and getting approval for my loan was very easy. CUNJ will now become my main financial institution.

Reply from Credit Union of New Jersey2026-04-29

We're so happy to hear you had a great experience with us. Thank you for your membership and taking the time to provide us with feedback!

E
EthelUnited States · 2 reviews · Verified · Experienced 2026-04-20 ·

Banking As It Should Be!

The teller who assisted me went above and beyond what was asked of him during a routine transaction. He answered my questions, provided alternatives, was knowledgeable and professional.

Reply from Credit Union of New Jersey2026-04-22

We are so happy to hear you had a good experience Ethel - thank you for taking the time to provide us with feedback!

A
AbranhUnited States · 1 review · Verified · Experienced 2026-03-10 ·

I was having trouble with my car

I was having trouble with my car, repairing was going to cost me a lot. I told myself go to CUNJ and request for a Car Loan, at first, I was afraid, because my Credit Score is fair and I didn’t think I was going to get the loan. But to my greatest surprise, when I met Chris Ardis, I told him that I needed a car loan, right away he got into action in just a few minutes, he said Congratulations you’re Approved. I was happy. Chris was magnificent, he worked with me to be able to get a car. He was always a phone call alway whenever I called. Chris is the best. I will always recommend people to CUNJ. Thank you Chris and the CUNJ staff. I love my New Car!

Reply from Credit Union of New Jersey2026-04-20

We're so happy to hear about your positive experience and that we could assist you with your car loan needs. We appreciate your recommendation and are so glad you love your new car!

Philip ShinUnited States · 1 review · Experienced 2026-04-13 ·

The people working there have been…

The people working there have been extremely helpful and courteous. After opening up my accounts, I had several questions and a technical issue I needed help with. Everyone I spoke to was great, especially Anthony who went above and beyond.

Reply from Credit Union of New Jersey2026-04-21

We're happy to hear that the team provided you with helpful and courteous service! We appreciate you mentioning the assistance you received while opening your accounts and resolving a technical issue. Thank you so much for your feedback!