Fast
Fast, friendly service.
Reply from Credit Union of New Jersey2026-06-03
Thank you for taking the time to provide us with feedback, it is sincerely appreciated!
About Credit Union of New Jersey
Data updated- Website
- www.cunj.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 205 reviews
- Replies to negative
- 57% (4/7)
Do you own Credit Union of New Jersey? Claim this profile for free and start replying to reviews.
About this business
Credit Union of New Jersey is a member-owned financial cooperative providing banking services including savings, loans, and other financial services to it's members for over 75 years.
Is Credit Union of New Jersey legit?
Credit Union of New Jersey (www.cunj.com) has a 4.7 out of 5 rating on OK.one, based on 205 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. 89% of reviews are 4 stars or higher and 1% are 1 star; The business has replied to 57% of negative reviews. Last updated 2026-09-05.
What people say
The Facility is great & the staff are…
The Facility is great & the staff are very knowledgeable about their products & services. I came in knowing what I wanted & she gave me a newer & better option that actually will earn me more money over the period of having the account.
Reply from Credit Union of New Jersey2026-06-03
We are so glad to hear about your positive experience and that our team could provide such valuable advice. We appreciate your kind words!
When you have questions - Trust CUNJ.
They were and are friendly, attentive and were in constant communication with me. Thank you for your dedicated human approach to helping me out to get approved for a loan I really needed. Thank you.
Reply from Credit Union of New Jersey2026-06-03
We're so glad we could provide the dedicated support you needed to secure your loan. Thank you for your kind words and for taking the time to provide us with feedback!
It went well and I am waiting for email…
It went well and I am waiting for email to sign, working from home it's hard to get out
Reply from Credit Union of New Jersey2026-06-03
Thank you for taking the time to provide us with feedback, it is sincerely appreciated!
Maria was lovely
Maria was lovely. I felt heard and confident in her ability to
Reply from Credit Union of New Jersey2026-06-03
Thank you for taking the time to provide us with feedback, it is sincerely appreciated!
Best Platforms in the word
CUNJ, is very professional, and accommodating your needs.
Very pleasant atmosphere, everyone is willing to help.
Reply from Credit Union of New Jersey2026-05-15
We are so glad you enjoyed our pleasant atmosphere and helpful team. Thank you for your kind words!
Very efficient staff
Very efficient staff. Chris at Ewing branch has completed our auto loan application process with great expertise and very expeditiously.
Reply from Credit Union of New Jersey2026-05-15
We're happy to hear our team provided such efficient and expert service for your auto loan. Thank you for sharing your positive experience!
Tellers at the NJDOT CUNJ branch are…
Tellers at the NJDOT CUNJ branch are knowledgeable and explain programs in a way that I can understand.
Reply from Credit Union of New Jersey2026-05-15
We're glad our DOT team provided clear explanations. Thank you for your kind words!
CUNJ
CUNJ, considered my application and responded in the fastest possible time. Appreciated.
Reply from Credit Union of New Jersey2026-05-15
We're happy to hear about your positive experience with our application process. Thank you for your kind words!
Great experience
Great experience. Quick and easy. Everyone was very nice and helpful.
Reply from Credit Union of New Jersey2026-06-03
Thank you for taking the time to provide us with feedback, it is sincerely appreciated!
Great Service
Reply from Credit Union of New Jersey2026-06-03
Thank you for taking the time to provide us with feedback, it is sincerely appreciated!
I do have one concern I didn’t…
I do have one concern I didn’t appreciate how the teller asked what was the reason for withdrawal as I told her it was for personal reasons n she replied that I needed to give more information and I did not appreciate that.
Reply from Credit Union of New Jersey2026-05-07
Thank you for sharing your feedback with us, Laverne. We understand your concern regarding the questions asked during your withdrawal transaction and appreciate you bringing this to our attention. A representative from our team will be reaching out to you directly to further explain our procedures and the reasons certain questions may be asked as part of our member service and security processes. We value your membership and appreciate the opportunity to address your concerns.
The website has decent product…
The website has decent product selection and fair prices, but checkout process was confusing and customer service response took forever.
Reply from Credit Union of New Jersey2026-05-05
Hi Anthony, thank you for your feedback. We’re glad to hear you found our product selection and pricing to be positive, but we’re sorry to learn that your checkout experience and our response time didn’t meet your expectations. We’d really appreciate the opportunity to learn more about your experience so we can continue to improve. Please feel free to reach out to us directly at 609-538-4061 or [email protected], and a member of our team will be happy to assist you.
Very professional and quick to respond…
Very professional and quick to respond to inquiries.
Reply from Credit Union of New Jersey2026-06-03
Thank you for taking the time to provide us with feedback, it is sincerely appreciated!
My loan application was handled…
My loan application was handled expeditiously and I’m pleased with the process.
Reply from Credit Union of New Jersey2026-06-03
We are so pleased to hear your loan application was handled quickly. Thank you for your kind words!
Consistent quality service
Consistent quality service. Professional and friendly staff. I feel my money is secure.
Reply from Credit Union of New Jersey2026-06-03
Thank you for taking the time to provide us with feedback, it is sincerely appreciated!
The customer service was 5 stars
The customer service was 5 stars. Very patient.
Reply from Credit Union of New Jersey2026-06-03
Thank you for taking the time to provide us with feedback, it is sincerely appreciated!
I Love this Credit union I been banking…
I Love this Credit union I been banking with them for years and they always give me the best service.
Reply from Credit Union of New Jersey2026-06-03
Thank you for taking the time to provide us with feedback, it is sincerely appreciated!
Not happy about non partipation fees…
Not happy about non partipation fees and statement fees was not told about these fees so I was depositingmoney and you all was taking it for fees ND now I have a debit card that is useless because I only have a saving account NOT HAPPY FOR NOT BEING TOLD ABOUT THE SHANANGANS
Reply from Credit Union of New Jersey2026-04-29
Hi Brenda, Thank you for bringing this to our attention. We’re sorry to hear about your experience and understand how frustrating unexpected fees can be. This is not the experience we want for our members. A member of our team will be reaching out to you directly to review your account, clarify any fees, and help resolve your concerns.