Dazzling Cleaning is a nationwide platform that connects individuals with top-rated, pre-screened independent house cleaners. Booking a cleaning only takes a few minutes, and Dazzling Cleaning's membership program makes booking recurring cleanings more affordable than any other professional cleaning service.
Written by the business, not verified by us.Dazzling Cleaning (www.dazzlingcleaning.com) has a 1.3 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Home Services and its reputation is poor. 89% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; 24 of them were added in the last 12 months. Last updated 2026-08-12.
I am pretty positive you hey sell your information including your address to criminals After booking a session I got a call that was ver Scary and almost Fell victim to a $6000 scam. Lqhen I got thinking about it the first time I used them I had my credit card info stolen that day I don’t have proof yet but I am Working on it and do plan on filing a police report
I had a very disappointing experience with this cleaning service. The booking process seemed straightforward at first, but the actual service did not meet my expectations. The cleaner arrived late, several areas that were supposed to be cleaned were overlooked, and the overall quality felt rushed. When I contacted customer support to discuss the issues, I found it difficult to get a clear resolution. Communication was slow, and I did not feel that my concerns were taken seriously. For the price charged, I expected a much higher standard of service and better follow-up. Based on my experience, I would not use this service again.
This is a scam, please save your money and run. I was unfortunately sucked into contract. All services were poor, in fact one time I booked someone and they brought in two men in the house who was not even on the profile page. I asked them to cancel my subscription in Sept 2023 and since then they have kept charging me without consent. It is all unauthorized charges even after asking to cancel subscription.
I scheduled a cleaning for my home, the cleaner came out. The company promised me a refund. I heard from 5 different people because the cleaning wasn’t done correctly. That was May 4 it is June 2 now they are saying they are not going to refund me. When I have documentation stating the amount and the time frame for the refund. Horrible experience. You cannot get a live person on the phone just a recording.
Very disappointing experience from start to finish. The cleaner arrived late, rushed through the job, and several areas I specifically requested were barely touched. What frustrated me most was the lack of communication afterward — getting support felt almost impossible, and I kept receiving billing notifications even after trying to stop the service. The pricing sounded affordable at first, but extra fees and membership charges made it far more expensive than expected. I would not use this service again.
They continued to charge me on a card they did not have authorization to charge. I cancelled and was charged $140 cancellation fee. I didn’t see anything about a cancellation fee when signing up. With what they charge monthly plus what you pay for the cleaning you can go through a normal cleaner and not have to worry about any of this. Also the original cleaner I had stopped coming and I was unable to pick my next cleaner. Horrible service would not recommend to my enemy
They are totally scammers! They continue to send you cleaners after you cancel membership and start charging you a service fee of $39 per hour of cleaning when you allow a cleaner to clean just because they came (but I didn't need that cleaning!) Absolutely the worst!
Stay away from this dishonest company! I accepted a trial service offer was dissatisfied with the work and immediately sent them an email declining any further services and requesting cancellation of my membership. This email was sent in June of 2023 but the company continued to charge me a monthly membership fee of $49 on the grounds that I had not cancelled the service on their website. Unfortunately I did not notice this automatic charge on my credit card until 4/2026 by which time the company had charged me $1666!! When I brought this to their attention they acknowledged that they had received my email cancelling their service but offered me a refund of just $196 — ie just over 10% of the amount they had scammed me for. I am beyond frustrated by this complete disregard for honesty, customer care or integrity.
Absolutely horrible service and terrible cleaning. I had someone come and spend 3 hours in my bathroom and then rush the remaining hour in my 4 bedroom, 2 bath home. I was expecting the bathroom to be spotless, and it wasn't! It was dirty in places. That was in February. I was charged for membership for three months. In April, I asked to be refunded just the month of April, the day I canceled, and the day my membership was charged, but they refused. It's a scam to get you to just pay for membership. Don't expect your house to get clean.
Never Ever book with this company I had booked a cleaner to come to my home to cleaned my house where I work out of…she pull out her phone and started recording inside of my house and calling me the Devil…never Ever book with this company and I mean Never…
Spam messages for years after canceling from multiple different numbers
Absolutely terrible experience. I expected a basic cleaning, but what I got was a recurring monthly charge I never agreed to, ZERO support when I tried to cancel, and cleaners who either didn’t show up or did a completely half-hearted job. Communication was impossible — no real phone support — and every attempt to resolve the issue ended in automated emails with no help. They kept billing my card long after I stopped using the service. Do not trust their pricing or promises; this felt like a bait-and-switch that cost me time and money.
I am beyond disappointed with this company. I have had items like an iPad and kindle stolen by one of their maids and at times they have not always sent me experienced maids. On October 18, 2025 one of their cleaning ladies broke one of my Pottery Barn floor lamps. She told me she reported the incident to Dazzling Cleaning and would have her husband fix it. Over two months went by and she never fixed the lamp. She wrote me a letter around Christmas saying she would not be able to repair the lamp and that it was not her fault in the first place. I asked Dazzling Cleaning multiple times to reach out to her to let me know when she would fix the lamp, but she would no longer communicate with them or with me. Her name is Faye, and her behavior is beyond disrespectful and unacceptable for a professional cleaner to display. Then, recently, I receive another email saying I have until the end of the week early January to get a professional quote for the company to pay to repair my lamp. A couple days later, I receive another email saying they can no longer be held responsible for paying to repair the lamp because too much time had passed. This company and their cleaner Faye as well as some of their other cleaners are very unprofessional. All of the company’s communication is done via email so there is no way to communicate with someone easily when you need to. I highly recommend choosing another cleaning company with a good reputation because this company does not have one. Look for a company and cleaner actually worth the $200 plus a month cleaning charge. Do NOT waste your time working with Dazzling Cleaning because you will likely be very disappointed.
I’m very disappointed in this company. Dazzling cleaning has charged my credit card month over month for a year and a half. . I used them one time and the housekeeper didn’t do a good job. I never used them again. This company said the service is an auto renew rather you use the service or not. I dont recommend this type of business to anyone. This company is slick and not about good customer service. I look forward to the day they are out of business.
Dazzling Cleaners AKA Forever Clean AKA Homeglow… I used them for my elderly father and have had many problems; unreliable, did not do a good job, they continued to charge my father’s account for a year after I canceled their service and we ended up canceling his card because we never received a response after contacting customer service several times. It’s been over a year since I canceled the card and they continue to text me and email me. I have unsubscribed, blocked numbers, reported junk and yet bc they use different numbers to text me, it’s impossible to stop. Save yourself years of headaches and frustration. Don’t use them!
I used this service ONE TIME and was charged a monthly fee of $52 for 2 YEARS - rocketmoney did not catch the recurring charge, and the company has not replied to any requests to cancel. It did not inform me when i made the orifnal purchase that i was signing a subscriotion
I spent MONTHS trying to get a cleaning. When I finally got one, she canceled less than two days before. A total SCAM. Avoid, as you will never get a cleaning!
If I can give this company zero stars, I would, I used them in the past before and I had a bad experience so I didn’t use them again a year or so later they keep reaching out to me to give them another chance and I did… I had a cleaner for three hours. My house was pretty clean. I just wanted the basics done wiping down everything dusting everything cleaning the bathrooms and the floor is really good. I showed the cleaner what I want. It done was a very nice guy I understood clearly . I chose to leave and let him do his work and not be in the way he gave him cleaning supplies and everything that he needed to do the job and do it correctly. I even thought three hours might’ve been too much time. He probably could’ve got the job done correctly within two hours, but just want to make sure he had enough time asked him to lock the door when he left and he did. I noticed that he left exactly 3 hours and 18 minutes after his appointment because I seen it on my camera, I come home and nothing is done. The place is exactly pretty much how I left it I was totally confused and bamboozled what this man was doing in my house for three hours and nothing was done. I took lots of pictures contacted the company sent them pictures through emails because they would not take a call. Explain what happened and was never reimbursed my money as well as not a real way of solving the problem I even told them they could send me another cleaner over to do the job correctly at no charge to me to rectify the problem. They said they couldn’t do so so basically I’m out my money and my cleaning was never done. I have lots of pictures to prove it but again I have you recommend stay far away from this company. There was a reason why I left them before stay away.!!
I've had mediocre cleans, paid more or less the ame as a local cleaner, have had people cancel last min, cleaners who didn't show up and got charged, the monthly subscription saves zero money and they make cancelling it a pain in the ass. Also the spam the hell out of you when you finally do cancel. In 10 days i've been called and text everyday.
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