Work was completed quickly and well
Work was completed quickly and well! Only one small flaw. Pretty good for a backdrop that's 23 feet long and 8 feet tall!
About Dbackdrop
Data updated- Website
- www.dbackdrop.com
- Category
- Media & Publishing
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 66 reviews
- Replies to negative
- 60% (9/15)
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Is Dbackdrop legit?
Dbackdrop (www.dbackdrop.com) has a 3.9 out of 5 rating on OK.one, based on 67 user reviews collected here. It is listed under Media & Publishing and its reputation is mixed. 69% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 60% of negative reviews; 66 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
The actual backdrop was good but the…
The actual backdrop was good but the color was off from the actual picture that was show, it was suppose to been more ivory than a taupe color, and also you need to give people updates or tracking numbers(that works)to show when to expect the items.
Excellent quality quick delivery
Nice quality backdrops on quality…
Nice quality backdrops on quality material!
My newly purchased backdrop is PERFECT…
My newly purchased backdrop is PERFECT for media day shoots!
Received product promptly
Received product promptly. Loved the banner.
poor quality
Reply from Dbackdrop2026-07-10
Dear customer, We’re very sorry to hear that you were disappointed with the quality of your order. This is not the experience we want our customers to have, and we truly apologize for the inconvenience. Please contact our customer service team at [email protected] with your order details and photos of the issue. Our team will review your case carefully and do our best to provide you with a satisfactory solution. Thank you for your feedback. Best regards, Dbackdrop Customer Service Team
Thank you
Thank you, it is exactly as advertised.
Terrible quality. Not a professional grade product.
Terrible quality. Printer lines (pink and blue) ran through the entire cloth which should have been a solid cream. Impossible to return. Approx $70 to ship back to China. They prefer you keep and they offer refund but they only offer $60. Do NOT recommend.
Reply from Dbackdrop2026-07-03
Dear customer, We’re truly sorry to hear about the printing defects on your backdrop and the frustration caused by the return shipping cost and refund offer. A cream backdrop should not have visible pink and blue printer lines, and we completely understand why this was unacceptable. Please contact our customer service team at [[[email protected]](mailto:[email protected])] with your order number and clear photos of the printing issue. Our team will review your case again, including the return and refund concerns, and do our best to provide you with a fair and satisfactory solution. We sincerely apologize for the disappointment and inconvenience this experience has caused. Best regards, Dbackdrop Customer Service Team
I was extremely nervous about ordering…
I was extremely nervous about ordering initially for various reasons. I took a chance and the outcome exceeded my expectations! I designed a backdrop for a scene in my stage production. It was just a picture of what I wanted and they produced it exactly as I desired. It is so vibrant and we got rave reviews. We ordered four total for the show and all were great. I was pressed for time and all four got here in time for the show. I was very pleased.
Fantastic product and experience!
The communication was amazing, especially across Time Zones which can be hard. They made the process so easy, including customization. The products arrived and they were beautiful. The quality was great. Everyone has been complimenting them and are so impressed. Delivery was also very fast. They got the order started immediately.
The final product is great but it came…
The final product is great but it came after the event! This is the second time that I pay express shipping fees but between the printing and the expedition, a delay occurs! Otherwise great product!
Never received the backdrop
Never received the backdrop. Unable to reach a live person at GOFO to figure out where it is and you can only refer me to them.
Reply from Dbackdrop2026-06-06
Dear customer, We’re truly sorry to hear that you still have not received your backdrop and that you were unable to reach GOFO for further shipping updates. We completely understand how frustrating this situation must be, and we apologize that your previous experience did not provide the support you expected. Please contact our customer service team at [[[email protected]](mailto:[email protected])] with your order number and tracking details. Our team will review the shipment carefully, help follow up on the package status, and do our best to provide you with a satisfactory solution. We sincerely apologize for the inconvenience and appreciate you bringing this issue to our attention. Best regards, Dbackdrop Customer Service Team
The banner was colorful and printed on…
The banner was colorful and printed on nice material. It was delivered on time. The only problem was that it gave the wrong date for Juneteenth! We had to use fabric paint to change it from June 13 to June 19.
Reply from Dbackdrop2026-06-04
Dear customer, Thank you for sharing your feedback. We’re glad to hear that the banner was colorful, printed on nice material, and delivered on time. However, we’re truly sorry that the banner had the incorrect Juneteenth date printed on it. We understand how disappointing and inconvenient this must have been, especially since you had to use fabric paint to correct it yourself. Please contact our customer service team at [[email protected]] with your order details and photos of the issue. Our team will review this carefully and do our best to provide you with a satisfactory solution. We sincerely apologize for the mistake and truly appreciate you bringing it to our attention. Best regards, Dbackdrop Customer Service Team
Arrived on time and product was exactly…
Arrived on time and product was exactly as advertised.
Late delivery
The backdrop was supposed to be on a Wednesday and it actually arrived on the Saturday. Thankfully my client was okay pushing our photoshoot back by a week.
Reply from Dbackdrop2026-05-28
Dear customer, We’re truly sorry to hear that your backdrop arrived later than expected and caused inconvenience to your photoshoot schedule. We completely understand how important timing is for photography sessions, and we apologize for the delay. Please contact our customer service team at [[email protected]] with your order details. We will look into this carefully and do our best to provide you with a satisfactory solution. Thank you for sharing your feedback, and we appreciate your understanding. Best regards, Dbackdrop Customer Service Team
End Product was pretty close to the…
End Product was pretty close to the marketing picture.
Amazing Backdrop
This backdrop was better than I expected. The material was soft and the creases were easy to remove using a backdrop steamer. The color is amazingly beautiful and picturesque. The pricing is reasonable compared to other backdrops I have purchased. I will be purchasing my backdrops from this company again.
The backdrop imprint is way too light
The backdrop imprint is way too light. Not really useable
Reply from Dbackdrop2026-05-28
Dear customer, We’re very sorry to hear that the imprint on your backdrop appears too light and that it did not meet your expectations. We understand how disappointing this must be, especially if the backdrop is not usable for your needs. Please contact our customer service team at [[email protected]] with your order details and photos of the issue. Our team will review it carefully and do our best to provide you with a satisfactory solution. Thank you for your feedback, and we apologize again for the inconvenience. Best regards, Dbackdrop Customer Service Team
The bright colors and quality of the…
The bright colors and quality of the art. we perform in art galleries as a travelling theater company so we need to look artistic and HIGH quality Thank you The only issue was with customer service I tried to confirm that i only ordered one and it would not so i ordered a second backdrop to insure we had it for opening and now i have to return one