Website was easy to maneuver and the…
Website was easy to maneuver and the ticketing came through very quickly.
About DestinaHolidays
Data updated- Website
- www.destinaholidays.com
- Category
- Travel & Vacation
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 30 reviews
- Replies to negative
- 78% (7/9)
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About this business
Custom made tour packages, Sightseeings, Hotels, Cruises, Group travel.Our tailor-made itineraries are curated to accommodate all your travel requirements and to give you a wholesome experience.
Written by the business, not verified by us.Is DestinaHolidays legit?
DestinaHolidays (www.destinaholidays.com) has a 4.5 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. 86% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 78% of negative reviews; 30 of them were added in the last 12 months. Last updated 2026-08-29.
What people say
High recommended
Easy to book and easy to reach out for help. Great customer service. Highly recommended.
Easy booking
Easy booking, good customer service - agent called to reconfirm booking with me
Easy to book and they called us to…
Easy to book and they called us to confirm that everything was ok with our booking!!
Agent was very knowledgeable
Agent was very knowledgeable, helpful and patient.
On time delivery
On time delivery, responsible communication.
Easy to book and pay for my flights.
Booked through Destina Hong Kong/Chongqing
We had booked through Destina, but we had to cancel our booking to China via Eva Air. We didn't want to cancel as this always creates a little trouble for all parties involved, but could not get the time off from my wife's work. After following the process to cancel and emailing this company, right away I was worried by how unprofessional the process was. It appeared that very few people work for Destina as their emails lacked any explanations, and no fees were listed on their website. Regardless I needed to cancel and after being informed about the $150 fee I was granted an incorrect refund and shorted $130. Was very mad that this happened, and no break down of the calculations were ever given to me. Customer support is very unwilling to help throughout. I have been traveling to foreign countries (9) since 2000 and this agency is the most disappointing experience I've had. They still owe me over 100 dollars. -Peter F.
Reply from DestinaHolidays2025-02-01
Dear Peter, Thank you for taking the time to review our services. We value your feedback and take all customer concerns seriously. In order to properly investigate and address the issues you raised in your review, please provide us with your TRIP ID. This will allow us to locate your booking and thoroughly review your experience. Please note that without a valid TRIP ID, we may be unable to fully address your concerns and may consider the review to be spam. We appreciate your cooperation and look forward to resolving this matter.
The website was not clear that you…
The website was not clear that you changed $75 for a transaction. I could have bought the ticket directly from the airline cheaper. I’m not sure what I am getting for $75.
online google search engine
Reply from DestinaHolidays2024-12-20
dear Kari, thanks for your feedback,
Nice work
Answered questions and also got back by calling when they miss my call ..they do call back to their customers which was best part
Horrible
Horrible. I booked and paid a 24 hour reservation fare guarantee. Upon recieving the fare guarantee , I followed the prompt confirming booking, And received a confirmation email with a confirmation booking number saying my tickets will be with me within 24 hours. This is about 10 minutes after paying for my " fare guarantee" . With my booking confirmation, I started booking car rental, hotel, and excursion. 24 hour pass and no tickets. I check on my booking at it says "processing" . Atvthis point my 1st email is sent and response stated they needed more time to book and my tickets will be with me soon. 24 hours later, no ticket. I call to be told I didn't confirm my booking, to which I present my booking confirmation email and booking confirmation number. Guess what, the fare has jumped significantly. I provide 6 more emails proving confirmation and fare guarantee aswell as proof of confirmation within 10 minutes of my 24 hour guarantee window. Customer service has been absolutely useless, they are refusing to honour their price, they want me to pay significantly more than my confirmed booking price. And as of now have offered me only my booking guarantee refund. I have proof of timing, proof it was booked 10 minutes after holding it and corresponding emails, booking confirmation numbers . Original hold was on the 8th at 2:00 pm and completed booking with reference at 2:10 pm . It's been a disgusting experience with even the person Who has responded to this completely ig wrong all proof and evidence of their incompetence . Horrible. Unhelpful. Incompetent.
Reply from DestinaHolidays2024-12-12
Dear Lingard, I have investigated your case and here is what we can do for you a - You booked with an option to HOLD the reservation for next 24 hours on Dec 8th Sunday @ 2PM EST for C$2278.67 (Book & Hold). b - You even paid $15 extra to HOLD the reservation for upto 24 hours. c - But, if you wanted to proeed with issuance, you should have notified us to proceed with the issuance. 4 - You contacted us on Dec 11th for first time for the tickets, which is 3 days after the date of booking, instead of Dec 9th 2024 2PM EST Now the current fare is C$3941.57 (difference of $1662 more) Please note --our fares are guaranteed on same day of reservation - this is the standard global rule, but with a $15 extra, we allowed an addiyional of 24 hours which ended on Dec 9th at 2PM EST Sorry, at this time, you have to pay the difference as it is not our fault. Customer Support.
Prompt and helpful
After making reservation, I asked customer service how to add TSA pre check number and other info to the ticket and they responded ASAP and offered to go extra mile and add the info.
Reply from DestinaHolidays2024-12-09
we appreciate your review. Thank you.
All good so far
All good so far. Glad they provide customer service number and hope it will be useful if needed.
Best price and trustworthy.
Hassle free & best price
Hassle free best price - It was so easy to reach their support team. Initially felt it was too good to be true but when I got the confirmed tickets I was shocked. Will use their service again for sure.
Because the book was successful and…
Because the book was successful and they call me back later to be sure it was me that book it and then provide me with my travel details I will recommend them
Easy to book a flight.
Once the flights were selected it only took a minute to confirm the purchase. Found your site much easier to use than other sites I booked with on this same trip.
Customer service gave very fast…
Customer service gave very fast feedback with good updates.
Nadeem Earned 5 Stars!
At first I was having difficulties fixing a layover. I was very worried my layover was NOT long enough for me to make a connecting flight. Then I spoke to Nadeem. He is great. I HIGHLY recommend asking for Nadeem. He was extremely helpful & went above & beyond. He made me feel 100% more comfortable & confident about my trip. He even provided his contact information so I could contact him at any point during my trip. Nadeem is the only reason Destina Holidays gets a 5 Star review from me. Thank you Nadeem!!
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