Scam
I'd give no stars if I could. This company is an absolute scam. Don't deliver the ordered item, then continue to make excuses about sending a refund.
About DICK'S Sporting Goods
Data updated- Website
- www.dickssportinggoods.com
- Category
- Sports
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 104 reviews
- Replies to negative
- 0% (0/80)
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About this business
Shop Dick's Sporting Goods for the finest quality products at competitive prices, backed by the best service anywhere.
Is DICK'S Sporting Goods legit?
DICK'S Sporting Goods (www.dickssportinggoods.com) has a 1.9 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Sports and its reputation is poor. 71% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Customer service, Price. Last updated 2026-08-12.
What reviewers say
AI generatedMost reviewers were unhappy with their experience overall. People frequently complained about terrible customer service, unhelpful support teams, and extremely long waiting times over the phone. Consumers also experienced severe delays with online orders, missing packages, and strict return policies that offered zero practical solutions. Buyers expressed deep frustration regarding high prices and unexpected fees charged during the purchasing process. Some reviewers were happy with the friendly store employees who provided wonderful assistance during their physical visits. Shoppers additionally noted having successful in-store experiences and finding great merchandise with the help of knowledgeable staff members.
Auto-generated from all reviews of this business. For reference only.What people say
Ordered a gift card for my
I ordered a gift card for my grandson. It was never delivered. I asked about it repeatedly and received nothing. Finally I received a notification that it had already been used but my daughter said it was never received. So, either the USPS stole it or it was stolen internally, by this company, since this venue will not let me use the name . They said they couldn't help me since it was already used. Sounds a bit suspicious to me. THIEVES. They don't care. They got their money. They just don't care about me or my grandson's ruined Christmas. Shame on them. They suck and I will NEVER spend a dime with them EVER AGAIN. THIEVES!
Customer service or lack there of
I ordered a rod n reel combo yesterday and my expected arrival was today but i wasnt getting updates so i call in to customer support ( if u wanna call it that) and i was charged shipping but was told my package hadnt shipped and nobody could tell me when it would or when i could expect it. Turns out i just have to wait asni camt pick it up in store either. Gonna leave some reveiws here n there n tell whatba shitty job and how your treating online customers. Thanks for nothing!
Clerk not helpful - very intimidating
A clerk was just standing at the shoe department, not helping. When I asked a question, he wasn’t nice at all. (Someone else helped me, who was very nice.) And when I tried the shoes on, this clerk came close and watched me. Very intimidating. He should not be working there, in my opinion.
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