As a Singapore based startup, Drive lah is a peer-to-peer car sharing platform where you can rent a large variety of cars, always nearby at great value. All trips on Drive lah are insured through our insurance partner - Tokio Marine. The idea is simple: car ownership is expensive in Singapore (per month yet only use the car 5% of the time – cars are mostly parked. With Drive lah you can reduce the cost of ownership by renting it out when you don’t need it in a safe way. Renters can rent those cars when they are not used by their owners at good value.In a fast-growing non-ownership economy where taxi, food, beauty is available on-demand, Drive lah is envisioning to take the lead in distance travel and simplifying car access
Written by the business, not verified by us.Drive lah (www.drivelah.sg) has a 3.7 out of 5 rating on OK.one, based on 405 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 49% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-10-24.
Reviewers overwhelmingly had a great experience with this company. People frequently praise the staff and support team for being exceptionally helpful, polite, and genuinely caring during every single interaction. Reviewers highlight that customer service representatives respond very quickly on the live chat to guide users smoothly through any problems. Consumers strongly appreciate how efficient, clear, and reliable the platform is for handling various vehicle rentals and personal requests. However, some reviewers mentioned specific challenges regarding verification timelines and occasional difficulties with the car listing process. A few users also noted experiencing frustrating wait times during certain customer service sessions before getting answers.
Auto-generated from all reviews of this business. For reference only.It is quite easy to use the website but it can be better when they have iron out the search and filter functions. The live chats were very helpful though, they responded almost immediately. Great Job guys.
Thanks Raymond. We are always trying to improve and this feedback helps.
- There should be app for android phones - Service calls not followed up till end
Thanks Brian. Android app is in the works and should be out very soon (few weeks). If you can let us know which service issue you are referring to at [email protected], we will get it sorted immediately.
The website and the app is difficult to enter the day and time. Laggy and sometimes it does not work well. If this can be improve, you deserve 5 stars!
Thank you for your feedback. We are working to fix the lag which happened due to high traffic in Jan.
Very fast response for customer service. And very strait forward in renting a car. Hope can have app install via the Android phone.
probably can improve on the application system.
I would say everything is almost perfect. Especially the process of booking till returning. Something they need to improve on is their app and website too. Like my personal dashboard, I don't really see all the car the i have press liked button. It will be easier for the me so that I won't keep browsing for the car that i want. As in i have my few personal favourite on top of alot of great cars they offer
Theres some glitch when i want to set specific timing. And also its quite troublesome when you view a car on the map, then when i want to go back to map view another, i have to restart a few steps again.
Drivelah is a great platform for renting cars and definitely one of my go to. However the app and laptop interface can be much better, as the chats are quite laggy and bookings take a while to be processed. Search engine can definitely be improved, it cab be quite tedious looking for cars based on location especially. There should also be a feature to allow us to check how early or late we can book the car. Some cars need 1 day advance notice, some maybe only 2 hours. Please also add a feature to allow insurance coverage for an additional driver.
As comms before, owner of the car who do not allow pets shouldn't have pets themselves cos i had a bad experience twice where the car smells and furs were everywhere which I am allergic to.
This platform is very good. However, the website is still quite slow. No other comments, very happy with this so far.
Most of the time, WhatsApp to you no response. Customer service officer speak kind of US slang English... Which I can't understand
Mr Tan. We are extremely sorry for this experience. Someone will be in touch with you on priority. Kindly share your email id / user I’d for us to reach you.
Always cannot find any car near my place. But I have a host. Her car near my place. I always need to click on my history and look for her car then I can make the reservation. I had feedback to drivelah. Your reply will look into. But more then 2 month, problems never solve.
Your trip & processing fees make long term rental more expensive than the usual car rental companies.
for long term rentals we have special fees and hosts offer discounts, making our long term rentals cheaper than anywhere else. Check out Drive lah Flex coming very soon!! We can help you get cars now from less $1000 per month total price. If you send us your email ID or phone number we will reach out to you to help you find the car you need.
App requires improvement. Mobile app lacks features such as calendar access to edit car availability dates. There should be more flexibility and options for host to adjust per day or 8 hour bookings. Especially for limiting booking period to within the day itself. E.g. 8am to 8am and not allowing 10pm to 10pm.
A good platform for a “shared economy” Win-win for all. Thanks!
Dravelah! is a good way to reach out to keen drivers who's looking to rent cars. But having only a website to initiate the transaction is inconvenient. Its Drivelah! app has many limitation and is not working the way its users wanted. Otherwise, Drivelah! In overall would be a perfect platform.
Great platform to earn extra bucks while the car is under utilized at home.
I had WhatsApp to your team for some time, no one replied to me
Overall great app but some of the features can be improved. For eg. as a car owner , I feel it’s better if we can have the option to have a booking at least between 12-24 hours in advanced . We cannot be at home the whole day and we will need time to pump petrol and wash the car for the hirer. Last minute booking cause a lot of inconvenience for us. Secondly, I feel drivers should be more protected as there are always customers that are kind of troublesome. For example . Return car without pumping full petrol or damaging car interior fixtures or ornaments. There should be a penalty in place for hirers or even for drivers.
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