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Vehicles & Transportation

DriveTime Car Sales

200 reviews

4.5200 reviews
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About DriveTime Car Sales

Data updated
Website
www.drivetime.com
Category
Vehicles & Transportation
Location
United States · Mesa
Status
Unclaimed
Last 12 months
200 reviews
Replies to negative
80% (20/25)
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Is DriveTime Car Sales legit?

DriveTime Car Sales (www.drivetime.com) has a 4.5 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. 88% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 80% of negative reviews. Last updated 2026-08-10.

What people say

他们卖给我一个柠檬

他们卖给我一个柠檬。汽车付款后仅三到四个月就无法启动...... 3628 Capital Blvd Raleigh 我知道这是好得令人难以置信

Reply from DriveTime Car Sales2026-07-29

Thank you for leaving your review, Brandi Alex. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

6月30日,我和我丈夫去了……

6 月 30 日,我和我的丈夫去开车时间买车,当我们到达这里时,一切都很好,并开着我的 2018 款雪佛兰 Trax LT 回家。我在第 7 天开了 6 天的车,StabiliTrak 维修灯和 ABS 灯在今天 7 号亮了,所以第 5 天已经过去了,所以没有收回它,所以我们打电话给 Drivetime 询问此事,并被告知要打电话给 SilverRock 罚款一家商店来修理好火石,所以我们在 2026 年 7 月 7 日把车开到那里,他们有车 1 天,由于车底生锈,不会碰它,所以我们去取车,然后我打电话给 SilverRock 询问我们把它带到 leete 轮胎所以我们做了他们从 07/08/2026 开始,他们有它 5 天,在 7/11/2026 回来,他们说它修好了,然后在 7/23/2026 StabiliTrak 和 ABS 再次出现,所以我们又来了,我打电话给驾驶时间,让他们知道它又回来了,这将是 3 次走进商店,我说我们的州有柠檬法,而且电话中的妇女很生气,说我们需要律师做什么,所以我再次打电话给SilverRock,他们给我送了另外3个地方,所以我们把它带到Aamco,他们无法让灯亮起来,所以我的车又没有修好,我的保修期将在7月30日到期,我的车将不会修好。我们在这辆车上付了5000首付,所以现在我被一辆柠檬车困住了。我们也为这辆车购买了间隙保险,我们支付了费用,但每次我必须把它送去修理时,他们都会向我收取 100 美元。这辆车的故障可以随时锁定我,并且驾驶时间不会收回这辆车。我已经联系了 BBB、DMV 和弗吉尼亚州总检察长。接下来是电视台,人们需要看到开车时间对他们的顾客来说是多么错误

Reply from DriveTime Car Sales2026-07-29

Thank you for leaving your review, Tina. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

D
Dabbs McInnis · 2 reviews · Experienced 2026-07-23 ·

My wife and I had an outstanding…

My wife and I had an outstanding experience with DriveTime, especially working with Allen! From the moment we walked in, he treated us with kindness, respect, and professionalism. He took the time to listen to our needs, answered all of our questions, and made the entire car-buying process smooth and stress-free. Allen went above and beyond to help us get into a reliable vehicle, and we truly appreciate his patience, honesty, and dedication. He made us feel valued throughout the entire process and worked hard to find the best option for our family. If you're looking for excellent customer service and a team that genuinely cares about helping people, we highly recommend DriveTime and ask for Allen. Thank you, Allen, for making this such a positive experience. We couldn't be happier with our new car!

V
Valerie Arnold · 1 review · Verified · Experienced 2026-07-25 ·

Pleasant Experience

Peter did a great job making the car buying experience as pleasant as possible.

D
D And E · 3 reviews · Experienced 2026-07-24 ·

Where to start

Where to start, yea you can get approved for pocket change. Unless you have a high or almost perfect credit score. This website and service is pretty useless. On top of the fact as soon as you sign up, you are spammed with Email after email, and phone call after phone call with a robot or AI with set phrases to try to get you to continue. Like it says random things that people would not say to you about a loan or a car. My point is this is not what people are looking for. If people wanted to get a vehicle via this platform you better have good enough credit that a dealership would approve you. Otherwise you will be offered nothing or next to nothing.

Reply from DriveTime Car Sales2026-07-28

Thank you for reaching out. We offer personalized financing options for each customer. We look at many factors when it comes to your terms, including income, credit score, and vehicle selected, which can affect the down payment and monthly payments. We also accept outside financing. If you would like to view the available inventory or submit an application, please visit our website at www.DriveTime.com.

友好、乐于助人、专业

我的购车体验很棒的最重要原因是哈里·埃尔南德斯·马尔克斯。 他非常乐于助人而且专业。他确保我乘坐的是符合我需求的最好的汽车。几天后,在我买了车后,我停下来问他是否可以帮助我注册,他毫不犹豫地引导我完成了整个过程,消除了我所有的担忧。 Hari Hernandez-Marquez 竭尽全力帮助他的客户。

M
Maya Myii · 2 reviews · Experienced 2026-07-25 ·

Everything was excellent

Everything was excellent! Sean went above and beyond for my mother and I.

Reply from DriveTime Car Sales2026-07-27

Thank you so much for your kind words, Maya. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future! Thank you, DriveTime Customer Relations

J
Jerald Tharpe · 1 review · Verified · Experienced 2026-07-26 ·

Patrick was excellent

Patrick was excellent. He was very knowledgeable, thorough, and professional. He also didn't waste my time

Reply from DriveTime Car Sales2026-07-27

Thank you so much for your kind words, Jerald. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future! Thank you, DriveTime Customer Relations

W
Whitney Wimberly · 1 review · Experienced 2026-07-25 ·

We had an excellent experience

We had an excellent experience! Sean went above and beyond for us. We most definitely will be back for another vehicle

O
Onita Mobley · 1 review · Verified · Experienced 2026-07-23 ·

The friendly atmosphere and exceptional…

The friendly atmosphere and exceptional communication and Courtesy shown during my purchase

P
Paula Willette · 2 reviews · Verified · Experienced 2026-07-25 ·

Super easy and fast process.

C
Christine France · 1 review · Verified · Experienced 2026-07-25 ·

I got a great deal

L
Lucas Terrell · 1 review · Verified · Experienced 2026-07-25 ·

Quick and easy

Thank you. You help me become stress free

M
Michelle · 2 reviews · Experienced 2026-07-25 ·

Awesome place

Awesome place; everyone was friendly and explained in detail about the process, and yes, I set my own terms and got those terms. The whole process took 40 minutes. Victoria Adams was our sales adviser she made it easy and she was friendly and respectful.