About DriveTime Car Sales
Data updated- Website
- www.drivetime.com
- Category
- Vehicles & Transportation
- Location
- United States · Mesa
- Status
- Unclaimed
- Last 12 months
- 200 reviews
- Replies to negative
- 80% (20/25)
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Is DriveTime Car Sales legit?
DriveTime Car Sales (www.drivetime.com) has a 4.5 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. 88% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 80% of negative reviews. Last updated 2026-08-10.
What people say
Friendly professional and loved Louis…
Friendly professional and loved Louis energy. Would recommend Drive time. I worked at Adesa Suto Auction for 19 yrs and learned about Drive time when Carvana bought Adesa. Glad I made the choice to buy from them.
Austin was amazing
Austin was amazing ! He really listened to me and assisted me in finding the perfect vehicle
Reply from DriveTime Car Sales2026-07-22
Thank you so much for your kind words, Maria. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future! Thank you, DriveTime Customer Relations
This is such a great place to buy a…
This is such a great place to buy a good car, very good customer service and very good car! Highly recommended!!!!A+++++++
Just like the commercial states the…
Just like the commercial states the price you see and your down payment is actually that price . Staff was exceptional a seamless buying experience I truly will recommend Drive Time to everyone
I purchased a vehicle from the…
I purchased a vehicle from the dealership in West Ashle October 18, 2025, and after about 2 and a half months the engine light came on and had to get it serviced. Not even a month later issues again and the truck was down February 23 - May 18 2026 due to not having enough funds for repair and none of my issues were covered under warranty. Now 2 months later this week July 20, 2026 I was informed that there was more major repairs now needing to be done and warranty does not cover again. I need help.
Reply from DriveTime Car Sales2026-07-22
Thank you for leaving your review, Charles. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.
The service was excellent
Thank you Omar
Thank you Omar - I am so happy with my new car. You are the best!! This is my 3rd car with you all and its always been such a great experience.
Joanna was what made our experience so…
Joanna was what made our experience so nice. She was so patient, nice and made us feel comfortable. We had no idea what we wanted but she made it so easy. I would recommend going here and asking for joanna
From the time I walked in I was greeted…
From the time I walked in I was greeted and felt welcomed. I knew who I wanted to speak with and he was there on the spot! William @ Stone Mountain was the BEST! He was very welcoming, professional and helped me throughout my purchase! He answered any and all of my questions on top of us having conversations about life. His coworkers also greeted me on the spot even though I did my process with him! The whole environment was good and I appreciate the whole process and recommend anyone near or not that far to visit that branch in Stone Mountain! I drove from Athens (hour and half commute) but it was well worth it. Thankyou William for being a gentleman and having an amazing spirit! Brandi P.
My new car
I worked with Juwan Simpson and he was thorough and patient.
Reply from DriveTime Car Sales2026-07-22
Hello Tralaina Davis, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day! DriveTime Customer Relations
Worst experience ever
Went there with an appointment to see a particular car, appointment was made Saturday morning and the appointment was Monday. The car was gone. Then the manager tells me I needed a co-signer by the way she was rude. So I call someone send a Lyft to get them there and she said she had to have a license, which she never said and was still very rude. Needless to say I wasted time and money I would not recommend going to the one in Winterville, Nc until they find new management because the customer service was horrible. There is now way you shouldn’t tell someone everything they need to know beforehand
Reply from DriveTime Car Sales2026-07-22
Thank you for providing us with your feedback regarding your experience with our Winterville location. It's our goal to provide all our potential customers a personalized and comfortable experience. If at any time the service level or communication at DriveTime is not up to our standards, we would definitely like the opportunity to address this. If you have any additional questions, please DM us or contact our Customer Relations Department at (888) 290-0148 and an agent would be happy to assist.
I would recommend Drivetime to anyone
I would recommend Drivetime to anyone! I was helped by Jubert and he was fantastic in every way. I am driving off the lot with a wonderful vehicle because of him. If you need a vehicle quick, simple, and easy then this is the place for you.
Good customer service
Fast, good atmosphere, nice autos
Travis Smith At you West Palm Beach…
Travis Smith At your West Palm Beach Dealership, Was Excellent in meeting my Purchase need. Very Informative and Knowledgeable of the vehicle I was interested in. Made my experience with Drive Time a memorable one. I would definitely refer friends and family
Larry is the best
Larry is the best, if you go here ask for him to help you, he makes it easier and faster, left happy, give this guy a raise
the staff were super friendly
Great customer service and very helpful…
Great customer service and very helpful sales
This my second time buying a car from…
This my second time buying a car from drive time. Mrs Debbie and the stuff was very helpful and courteous. They made you feel welcome the minute you walk in the door.
It’s super easy to get a car from drive…
It’s super easy to get a car from drive time and over the years I have had some really good experience with them my only concern is some of their policies are a little odd to me it’s kind of hard to trade a car back to them even if they tell you that you’re outstanding customer and is eligible for a upgrade but when you go to the dealership it’s a little different than what they tell you online