DriveTime Car Sales (www.drivetime.com) has a 4.5 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. 88% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 80% of negative reviews. Last updated 2026-08-10.
I was able to do my application from home & get nice vehicle that had everything that I asked for . Isidro Martinez was very helpful, nice and patient. He had the car ready & reserved for me when I got there .I took it for a test drive signed the rest of the documents & was on my way with my new vehicle. I will definitely refer my friends & family!
Xavier did a phenomenal job, making the process extremely smooth. Appreciate his professionalism will definitely send anyone that may be in the market for a vehicle
Mr. Nicholas was so very helpful and kind. Got a car I’ve always wanted and helped me make sure I got it. Was in and out with an hour. I appreciate his effort to make sure I was happy with my purchase. And to Ms. Luiz for checking in making sure everything was going great and she’s so sweet and kind.
Chantal made the car buying experience wonderful. Very thorough and efficient. 10/10 would come back
R
ROBERT STONE · 3 reviews · Verified · Experienced 2026-07-18 ·
★★★★★
Loved the lady's working that day were…
Loved the lady's working that day were very nice and professional. Got me in out and driving less than a hour. I will recommend drive time to people I know.
K
Kristen Crider · 1 review · Experienced 2026-07-18 ·
★★★★★
Nadia has been such a great person
Nadia has been such a great person. Very understanding. I would go back again.
Reply from DriveTime Car Sales2026-07-20
Thank you so much for your kind words, Kristen. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!
Thank you,
DriveTime Customer Relations
Hari was very patient and worked diligently to make the deal work. Thanks again Hari!
A
Aaron Green · 1 review · Experienced 2026-07-18 ·
★★★★★
Worst place to go
Worst place to go. They tell you all you need is $500 down on the cars. Then when you get there they tell you that you need 50% Down to get a car. Then they tell us that they don't answer the phones some one in a different State answers the phones when you call. Get your Business correct instead of wasting peoples time and money.
Reply from DriveTime Car Sales2026-07-20
We appreciate your feedback, Aaron. We do our best to provide each customer with personalized financing options. The terms shown are specific to your financial information and the vehicle selected. However, our vehicle selection changes every day, which means you could find your next car with deal terms that work for you anytime! Please contact your nearest dealership if you have questions regarding your approval options.
My first experience buying a car and being able to choose.. they were extremely patient with me and my boyfriend and helped compare options with real time advice and none of the pretend answers Jeffery was an amazing help and definitely would recommend going there again
Emma was very helpful. The process was quick and fast, and I was approved quickly with less than ideal credit. Would recommend to everyone who needs a new ride!
L
Lorraine · 1 review · Experienced 2026-07-16 ·
★★★★★
DriveTime helped me out again
DriveTime helped me out again! Keku and Thomas were vert patient and they made the impossible come true.
M
Micheko · 1 review · Experienced 2026-07-17 ·
★★★★★
The process was fast and smooth
The process was fast and smooth. Emma was very helpful and nice.
Everyone was super helpful, don’t remember managers name, but he was great. Joe our sales person, listened to what we were looking for and helped us find the right car. Our 3rd time purchasing from Drive Time, and second from this dealership. Didn’t disappoint.
I like how my approved amount down and monthly was true from the website. When I came in the day after verification of my income and personal info, I didn't get a surprise that my financial obligation was changed to be able to make a purchase. Adjusting to a different vehicle was seamless as well. Your salesperson deals with it all and it's not a back and forth with the financial team. Was nice that the protections, like GAP and Warranty (plus Lojack)were all included in the approval.
I had a great experience finding a car with DriveTime in Pensacola, Florida. Jeremiah H. was a fairly new salesman but I appreciated how thorough he was with explaining each car and their features. He walked me through everything there was to know about the vehicle and we performed the inspection together. Marquis C. was particularly helpful as well by making my mom and I feel welcomed and comfortable. I felt very knowledgeable in every step of the process. I would recommend DriveTime to anyone looking for a car without the best credit. I was turned down everywhere else I went to and they gave me the chance I needed.
I enjoyed the time at Drivetime. Debbie was a very good sales agent. I came there on Saturday and I wind up purchasing a vehicle on Tuesday.
Reply from DriveTime Car Sales2026-07-17
Thank you so much for your kind words, Cassandra. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!
Thank you,
DriveTime Customer Relations