Lauren from the time I spoke with her…
Lauren from the time I spoke with her over the phone remind you we drove 2 hours to purchase this car she was amazing! Made our purchase easy as ever.
About DriveTime Car Sales
Data updated- Website
- www.drivetime.com
- Category
- Vehicles & Transportation
- Location
- United States · Mesa
- Status
- Unclaimed
- Last 12 months
- 200 reviews
- Replies to negative
- 80% (20/25)
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Is DriveTime Car Sales legit?
DriveTime Car Sales (www.drivetime.com) has a 4.5 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. 88% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 80% of negative reviews. Last updated 2026-08-10.
What people say
Friendly and helpful service!
Jarrod Knowles was the BEST
Jarrod Knowles was the BEST! Made my experience so easy as someone is very inexperienced on buying a car.
Awesome sales man
Awesome sales man, and I will be back to buy a another vehicle in the future
Brian Reese
The staff was friendly. Brian Reese, very knowledgeable and detail oriented. Explained every step throughout the process and answered questions without rushing. By far he made this experience exceptional. If you are visiting this location ask for Brian!
My sales rep Steven at the midlothian…
My sales rep Steven at the midlothian il location gave me the best car buying experience ever he was very knowledgeable and even went as far as giving me good advice when purchasing the car I was nervous at first because of all the bad reviews but my experience was complete opposite so my advice is if you need a car go check them out and see for yourself u can’t believe everything u read thanks again Steven I’ll be sending customers your way very soon
Customer service misleads and lies
I wanted to purchase a car it was nice. But they told me they asked me rather if I wanted to drive train protection the rental car reimbursement the transmission covered and I explained to them that I have a service for that then they told me my payments will be $440 because I didn't want automatic pay coming out of my account. When I went on Bridgecrest website I said it was $538! That's not what we agreed upon then he told me that once I drop all of that off of my account they would lower my payment when i. When I called Bridgecrest they said they could take it off but my payments will stay the same that's not what I agreed upon so in my opinion, the dealership lied to me. And the representative there they can't do anything about it so yes I'm giving it one star review! If I could give a lower one I would stay away from the drive time in Taylor Michigan on Telegraph Road!
Reply from DriveTime Car Sales2026-07-24
We appreciate you bringing this to our attention! We make communication a priority with our customers. Please DM us here or reach out to our Customer Relations Department at (888) 290-0148 so we can help you further.
They said 99 percent approval but with…
They said 99 percent approval but with zero down but the cheapest car was almost 4000 down
Reply from DriveTime Car Sales2026-07-27
Thank you for reaching out. We offer personalized financing options for each customer. We look at many factors when it comes to your terms, including income, credit score, and vehicle selected, which can affect the down payment and monthly payments. We also accept outside financing. If you would like to view the available inventory or submit an application, please visit our website at www.DriveTime.com.
I can’t believe the car buying…
I can’t believe the car buying experience could be so easy.Shout out my salesperson for making the process so easy. And answering are questions about the process. 😁 Delaware location thank you guys.
Lamonte got me together
Lamonte got me together! Made everything easy for me
Great service fast and efficient
Both Anna and Christopher were both so…
Both Anna and Christopher were both so patient and fast considering this is a long and exhausting process. Thank you for the professional and friendly service. My experiences was so much better then I had expected. Elkie M.
Kerry was amazing
Kerry was amazing, great sales person, Jeep looked like it was in perfect shape.
No hassle experience whatsoever
No hassle experience whatsoever, it said I was approved online and when I got there I really was, the salesman was the best ever...so polite and helpful, very knowledgeable and gave 110% helping me purchase the car but was never pushy at anytime ! Highly recommend !
I just want to say thank you to destiny…
I just want to say thank you to destiny and Josh at the Shreveport location in Louisiana they were great sales people and Josh made sure I had everything done that I needed done Thank you both Vernecia m Hamilton
Emily was awesome
Emily was awesome. I was feeling so defeated and she remained calm while I was on 100.... She kept reassuring me that she was not trying to force me into something that I wouldn't be happy in, and low and behold the PERFECT car came in. The same exact car that I had in 2021, but in 2025. Thank you Emily for your sweet personality and patience.
Great
Everything walking in the whole process
Josue was so patient and professional
Josue was so patient and professional. Thank you so much!
Reply from DriveTime Car Sales2026-07-24
Thank you so much for your kind words, Amanda. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future! Thank you, DriveTime Customer Relations
帕克和查克又名梦之队！！
帕克是我的销售员，非常棒！这个地方挤满了人，但他确保我和我的妻子得到了我们需要的答案/关注，在查克的帮助下，我们得到了我们想要的乘车！！...以旧换新的过程很简单，整个交易花了几个小时，我期待很快回来，让我的双胞胎下次乘车💪😎
Great Experience
Lashana D. was great from start to finish, she was very professional and polite. I would highly recommend her and Drive Time
Reply from DriveTime Car Sales2026-07-22
Thank you so much for your kind words, Julie. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future! Thank you, DriveTime Customer Relations