Quick and easy
Reply from DuGood Credit Union2025-08-14
Hi Johnny, We’re glad you had a quick and easy experience getting your loan! Thank you for choosing DuGood.
About DuGood Credit Union
Data updated- Website
- www.dugood.org
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 29 reviews
- Replies to negative
- 92% (11/12)
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About this business
We're on a mission to DO GOOD for Southeast Texas by helping our members achieve their hopes and dreams. We believe you matter most...and deserve 5-star service. Your experience is important to us! Should you have any questions or concerns, please feel free to contact us at [email protected].
Written by the business, not verified by us.Is DuGood Credit Union legit?
DuGood Credit Union (www.dugood.org) has a 4.7 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 92% of negative reviews; 29 of them were added in the last 12 months. Last updated 2026-09-06.
What people say
My bones of $500 is yet to be giving to…
My bones of $500 is yet to be giving to me, it's says immediately you open an account with FXTM your account will be credit with it and so the instrument traded
Reply from DuGood Credit Union2025-09-22
Hi Ahmadu, Thank you for your review! It seems this feedback may have been intended for a different business. We truly appreciate you taking the time to share your thoughts and hope you have a great experience wherever you intended to leave this review.
very smooth and trusted🙏
Reply from DuGood Credit Union2025-09-22
Hi Moka, Thank you for your review! It seems this feedback may have been intended for a different business. We truly appreciate you taking the time to share your thoughts and hope you have a great experience wherever you intended to leave this review.
The staff is very courteous and…
The staff is very courteous and helpful. If one has questions there are others that can answer. They work as a team. They were very helpful and kind to me when I was there.
Reply from DuGood Credit Union2025-08-14
Hi Keith, Thank you for your kind words! We’re so glad our team could provide helpful and courteous service. We're grateful for the opportunity to help with your loan.
Genise always goes above and beyond!
Reply from DuGood Credit Union2025-08-14
Hi Danielle, Thank you for sharing your experience with us! We’re thrilled to hear you enjoyed working with Genise — we’ll be sure to pass along your kind words. Thank you for choosing DuGood for your loan!
am good in writing
Reply from DuGood Credit Union2025-09-22
Hi Layth, Thank you for your review! It seems this feedback may have been intended for a different business. We truly appreciate you taking the time to share your thoughts and hope you have a great experience wherever you intended to leave this review.
Great customer service
Great customer service . Quick response. Made everything easy.
Reply from DuGood Credit Union2025-09-18
Hi David and Melissa, We're so thrilled that you had a great experience with our staff! Thank you for trusting DuGood with your loan.
Fast
Fast, friendly and helpful.
Reply from DuGood Credit Union2025-09-18
Hi William, Thank you so much for the kind words! It was a pleasure to help with your loan. We're grateful for the opportunity to serve you.
Working with Sandy has been great
Working with Sandy has been great. She explained everything very thorough and was patient with me. I highly recommend Sandy and I am very happy I got to work with her.
Reply from DuGood Credit Union2025-07-28
Hi Noe, Thank you for the kind words about Sandy! We're blessed to have her on our team, and we'll be sure to share your review with her. It will mean so much! Thank you again for the opportunity to help with your loan. It's a pleasure to serve you!
There was very Professional a did what…
There was very Professional a did what they Could to assist me with my loan. That was DuGood’s Credit union very great customer satisfaction.
Reply from DuGood Credit Union2025-07-22
Hi Audrey, Congratulations on your new vehicle! It was an honor to help with your loan. Thank you so much for the kind review!
Sandy was great!
Sandy was very accommodating of handling all questions I had through out the loan process. I have already recommended Sandy and Dugood CU. to my coworkers and friends. Sandy is a great loan officer!
Reply from DuGood Credit Union2025-07-22
Hi James, Thank you for the kind words about Sandy! Reviews like yours mean so much to her, and we'll be sure to pass this along. We're thrilled you had a great experience, and we're grateful for the opportunity to help with your loan.
Customer Service responded very quickly…
Customer Service responded very quickly to my online application and was helpful in completing my loan.
Reply from DuGood Credit Union2025-07-22
Hi James, Thank you so much! It was a pleasure to help with your loan. We're so glad you had a great experience with our online application.
Jasper Branch is great to do business with
Always fast friendly service from the ladies at the Jasper Branch. They all work together to get our needs met.
Reply from DuGood Credit Union2025-07-22
Hi Bruce, Thank you for choosing DuGood for your loan - and for the kind words about our Jasper crew. They are amazing ladies, and we're so glad you enjoy working with them.
Darlene Ford did excellent job
Darlene Ford was excellent. She had all paperwork ready and all we had to do was sign and go. Thanks
Reply from DuGood Credit Union2025-07-22
Hi Joseph, We're so glad you enjoyed working with Darlene! We're grateful to have her on our team, and we'll be sure to share your review with her. Thank you for choosing DuGood!
The ladies that worked with me on my…
The ladies that worked with me on my home equity loan were always helpful when I had questions and very knowledgeable about the process. I have been a member at DuGood for over 25 years and will always do my business with them
Reply from DuGood Credit Union2025-07-17
Hi Mark, We're so honored by your review! It's amazing to hear from long-time members like you. Thank you for trusting us with your Home Equity loan. It's a pleasure to serve you!
Time u need most
Reply from DuGood Credit Union2025-07-16
Hi Mai, Thank you for giving Buy Now, Pay Later a try! We hope it works out great for you. It's an honor to serve you!
What made my experience a great one was…
What made my experience a great one was the questions I had needed answered were thoroughly broken down to me an I didn't feel rushed.
Reply from DuGood Credit Union2025-07-17
Hi John, We're thrilled to welcome you to DuGood! Picking a financial institution is a big decision. We're so glad you had a great experience with our staff!
Friendly
Very helpful and friendly
Reply from DuGood Credit Union2025-07-16
Hi Teri, Thank you for choosing DuGood for your loan! We're so glad you enjoyed working with our staff.
It was quick fast and convenient
It was quick fast and convenient. Well informed.
Reply from DuGood Credit Union2025-07-15
Hi Lasundra, We're so pleased to hear you had a great experience with our staff. Thank you for choosing DuGood for your loan!
Everyone is so nice
Everyone is so nice! The nice young lady even called me to let me know a transfer came through! Real personable staff. Great place to do business.
Reply from DuGood Credit Union2025-07-15
Hi Phillip, Thank you so much for your kind review. You made our day! Welcome to the DuGood family!