We're on a mission to DO GOOD for Southeast Texas by helping our members achieve their hopes and dreams. We believe you matter most...and deserve 5-star service. Your experience is important to us! Should you have any questions or concerns, please feel free to contact us at [email protected].
Written by the business, not verified by us.DuGood Credit Union (www.dugood.org) has a 4.7 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 92% of negative reviews; 29 of them were added in the last 12 months. Last updated 2026-09-06.
My banker took excellent care of me was very professional and kind courteous and quick when opening a business and a personal account. I look forward to doing a lot of business here.
Hi Angela, Welcome to DuGood! We're truly honored that you've trusted us with your accounts. We're so pleased to hear you had a great experience, and we look forward to serving you!
My loan Officer was great. Very nice and very helpful. She answered all my questions and provided me with the information I needed.
Hi Carlton, Thank you so much for your kind words! We're so glad to hear that your loan officer was helpful, kind, and able to answer all of your questions. We're happy to hear you had a great experience with us. Thank you for choosing DuGood for your loan!
Hi Kaden, We're so stoked to hear that! Welcome to DuGood! We're thankful for the chance to serve you.
Amy was very helpful, understanding, and professional. She made the process of getting a loan during very difficult time easy and stress-free. The underwriters made a decision quickly, and I had the funds in my account by that afternoon.
Hi Vicki, Thank you for the kind words about Amy! We're so glad you had a great experience getting your loan, and that our staff gave you the 5-star service you deserve. We're grateful for the opportunity to serve you!
The cashier was discreet! The Banker was easy to talk to and focused on her job! I am thankful for a financial institution as Dugood! Competent, professional as well dedicated employees! Thank you very much!
Hi Estell, Thank you so much for your kind review! We appreciate you so much. We're so glad you had a great experience getting your loan. It's always an honor to serve you!
Vacation loan took less than 2 hours.
Hi Tammy, We're so glad getting your loan was quick and easy! Thank you for choosing DuGood. We're grateful for the opportunity to help!
As always. Kaliegh Jacobs is awesome.
Hi Johnnie, Thank you so much for giving Kaleigh a shout-out! We're lucky to have her on our team, and we're lucky to have you as a member.
Helpful in explaining how to improve my credit, and how the loan works.
Hi Tammy, Thank you so much for choosing DuGood! We're honored to serve you - and so glad we could help answer your questions. We're here to help whenever you need us!
Loan process was quick & easy!
Hi Christopher, We're glad to hear that you had a good experience with us! Thank you for choosing DuGood for your loan.
Wonderful staff. Very courteous and knowledgeable. Love this place
Hi William, Thank you so much for the kind words! We're glad to hear that you had a great experience with our team! Thank you for choosing DuGood.
Kayleigh was a pleasure to work with. She knows her job well, took care of my needs quickly and efficiently. Thank you so much Kaleigh!
Hi Gerald, Thank you for the kind words! We're thrilled to hear that Kayleigh was able to assist you efficiently! Welcome to the DuGood family, we're happy to have you here!
The staff was very helpful and professional. Explained all the benefits offered by DuGood checking and savings accounts. I am looking forward to using my new account. Already set up direct deposit with the help of very knowledgeable staff.
Hey Betty, Thank you for the kind words! We're thrilled to hear that our team was able to make your experience smooth and informative. It's great to know you'll already be taking advantage of your new account! Welcome to the DuGood family.
The process was easy. The Docusign feature allowed us to sign documents quickly from home. Sandra was great and sending information was easily accomplished. Everyone was helpful.
Hi Sheila, It makes us so happy to know that you had such a great experience getting your loan. Thank you for choosing DuGood! We're grateful for the opportunity to serve you.
I have been with DuGood credit union for 7+ years.I absolutely love the way they treat their customers. I would never change credit unions
Hi Mary, Thank you for making our day! It means so much to hear from members like you.
Hi Bledi, Thank you for your review! It seems this feedback may have been intended for a different business. We truly appreciate you taking the time to share your thoughts and hope you have a great experience wherever you intended to leave this review.
The loan officer was great and got my loan done quickly!!
Hi Debra, We're so pleased to hear it! Thank you for choosing DuGood for your auto loan.
The representatives were fast with credit reviews and answering questions. Highly recommend.
Hi Christopher, Thank you so much for the kind endorsement! We're so glad our staff gave you the 5-star service you deserve.
The young lady that helped me open my account was very friendly and fast.
Hi Kimberly, We're so glad our staff gave you a great welcome to DuGood! We're always here for you if you have questions, and we look forward to serving you!
Hi Dwain, We're so pleased to hear it! Thank you for choosing DuGood. It was an honor to help with your loan!
Customer service was fantastic and the time it took to complete the transaction was also amazing. Staff was friendly and helpful. Love doing business with DuGood.
Hi K, Thank you so much for your kind words! We're so glad our team made the car-buying experience pleasant for you. We're grateful for the opportunity to help. Thank you for choosing DuGood!
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