Food, Beverages & Tobacco

Dunkin' Donuts

101 reviews

★★★★★

2.5101 reviews

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About Dunkin' Donuts

Data updated 2026-09-03

Website: www.dunkindonuts.com
Category: Food, Beverages & Tobacco
Location: United States
Status: Unclaimed
Last 12 months: 73 reviews
Replies to negative: 0% (0/64)

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www.dunkindonuts.com

About this business

Sip into Dunkin' Donuts and enjoy America's favorite coffee and baked goods chain. View menu items, join DDPerks, locate stores, discover career opportunities and more.

Is Dunkin' Donuts legit?

Dunkin' Donuts (www.dunkindonuts.com) has a 2.5 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is poor. 56% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-03.

What reviewers say

AI generated

Most reviewers were unhappy with their experience overall. Consumers frequently complained about rude and unhelpful staff members who provided poor customer service during their visits. Patrons also noted severe issues with food and drink quality, frequently mentioning stale items, incorrect orders, and strange or inconsistent tastes. Conversely, a small portion of people felt satisfied with the friendly employees and enjoyable offerings available at certain locations. Visitors mentioned receiving wonderful service from welcoming workers, praising the quick assistance and tasty treats they received. These individuals described pleasant interactions and fresh products that made their visits quite enjoyable despite the widespread negative feedback.

Auto-generated from all reviews of this business. For reference only.

What people say

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101 reviews matching

PamUnited States · 15 reviews · Experienced 2023-09-29 · Posted 2023-10-01

★★★★★

Good coffee but prices are too high

Sad that corporate greed is making everything so unaffordable. Great coffee but donuts suck now. Ty for the donut coffee special u have but pls make more affordable specials cause we do love u but hate the over prices and skimping on donut fillings. We know as customers what things cost and know who's taking advantage of us. Ty for the companies that aren't doing that as they will be the last ones standing. Far and few between. Shout out here to Domino's, and Little Ceasars for making families still able to afford a nice treat and great pizza.