eBid

We're sorry to hear about your disappointment and appreciate you taking the time to share your experience. We’d like to clarify a few details, as we believe this situation may have been a misunderstanding. When you contacted us, you mentioned being unable to log in and no longer having access to the email address associated with your old account. Given that the account in question was a free account with only one feedback and limited activity, we simply suggested that it might be quicker and easier to start fresh with a new account. Importantly, we would have been more than happy to help you change your new username back to the original one—this is something we routinely assist with when requested. However, we didn’t receive any request for this. We understand how frustrating it can be when trying to reclaim a preferred username, especially when moving platforms. We genuinely try to offer practical solutions, even when access to old account information is no longer available. If you’d like to revisit this, we’d still be happy to help resolve it for you. Wishing you all the best, The eBid Team We would not reactivate your old account. We would rename our old username and then update your new username to your old username. This is something we routinely do. ___ We state in the helpdesk terms: How can i change my username? If you have registered and have made a mistake with your username or have a valid reason for changing, please contact us via the "Contact Us" tab on our "Help" index page section and if applicable we will make the necessary changes. If this is not to your satisfaction we are sorry. However, we strongly believe that this negative feedback in unwarranted and, we have assisted you at every level.