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Health & Medical

Express Medical Supply

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200 reviews

4.6200 reviews
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About Express Medical Supply

Data updated
Website
www.exmed.net
Category
Health & Medical
Location
United States
Status
Unclaimed
Last 12 months
13 reviews
Replies to negative
79% (11/14)
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About this business

Express Medical Supply is a family-run medical supply store that has been in business since 1994. We take pride in serving high quality discount medical supplies to both individuals at home and health care professionals across the United States. Our central location in St. Louis, Missouri allows us to quickly ship a wide variety of medical supplies directly to your home or office. So whether you need ostomy supplies or adult diapers, you can trust Express Medical Supply to deliver quality medical products quickly.EXPRESS MEDICAL SUPPLY, INC - THE BEST IN SERVICE, QUALITY & VALUE

Is Express Medical Supply legit?

Express Medical Supply (www.exmed.net) has a 4.6 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. 89% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 79% of negative reviews; 13 of them were added in the last 12 months. Last updated 2026-08-11.

What people say

Wow..order came very fast..product are…

Wow..order came very fast..product are in perfect shape. This is a gift for an older friend of mines shes been looking for thg hat cream for a few month went in and found it..so I order 2 for her..I made a mistake at first but I called them and they fix it and send me the wright products am very satisfy with them..I will be ordering more from them even their prices are great.

Reply from Express Medical Supply2021-02-26

Elizabeth, thank you for ordering with us! We appreciate you!

The company is awesome

The company is awesome. I put my order in and within a few days it has been arriving at my door. They will even tell you when they shipped your order. I am very pleased with them. Will continue to order from Express Medical Supply.

Reply from Express Medical Supply2021-02-26

Joann, thank you for your order and we can't wait to help you again, thank you!

I ordered a box of supplies that should…

I ordered a box of supplies that should of had 30 items per box, it came with only 28. Shipping was fast and easy to order. Just was not completed correctly

Reply from Express Medical Supply2021-02-25

David, I am sorry that you did not receive your correct order, please call us at 1-800-633-2139 and we would be happy to help you get this fixed. Thank you for bringing it to our attention and we look forward to correcting this for you. Thank you.

timely delivery, reasonable prices, great customer service

the order was delivered in a timely fashion even with a snowstorm. I appreciate this company, have done business with them for years for their prompt service, American-based customer service and reasonable prices

Reply from Express Medical Supply2021-02-26

Tulsa, thank you for your continued trust in our service! Thank you!

Love your products never had any…

Love your products never had any issues, until now. My supplies usually come usps but this time it was fedex and I still don’t have them. They say weather is the reason but every thing around here is fine. It is hard when you are waiting on medical supplies and don’t get them in a timely manner. I understand this is. Or your fault but my supplies have never come by fedex either, I would prefer usps.

Reply from Express Medical Supply2021-02-25

Jason, thank you for letting us know how your order went and we are happy to work with you. Thank you for your order and I am very sorry you had a delay in your package's arrival.

Good prices and services - sales are confusing

Express medical has good competitive prices. They ship out products quickly. I’m very satisfied with their service. The only thing I don’t like is that I saw no price differences on any of their products with and without their advertised sales. It seemed like the advertisements were just used as gimmicks to pressure unknowing customers to buy more (thinking that the prices will go up after the sale is over). I never noticed any price changes so I will not pay any attention to their sales advertisements.

Reply from Express Medical Supply2021-02-19

Anonymous, thank you for your feedback, it is very helpful to us to hear how things are seen and interpreted by our customers, we appreciate your insight very much. Thank you for shopping with us and for your review.

Package was weeks late

Package was weeks late, then arrived ripped open with a strange reinserted product...not my catheters. Still waiting for my catheters.

Reply from Express Medical Supply2021-02-19

Charles, I am sorry you have had issues with your package. I spoke to our customer service manager and she has said you are being assisted with this problem. If you need anything else, do not hesitate to contact us at 1-800-633-2139. I am very sorry your package arrived damaged and we will work to get this fixed for you. Thank you.

Quality merchandise

Quality merchandise! Great prices! Fast Shipping! I will shop at Express Medical all the time. If they are out of stock they will send a e-mail of delay and reason why. They have many ways to pay for your order. Express Medical you are GREAT!

Reply from Express Medical Supply2021-02-16

Andrew, thank you so much for your feedback and your review. I am happy to hear your order went well! Thank you very much!

Everything was great

Everything was great. I do appreciate the service your company preformed getting our order out so fast. It was really needed. Please thank your team for doing a great job.

Reply from Express Medical Supply2021-02-16

Jimmie, you are very welcome and we will let the team know you are happy with your order! Thank you!

My POSITIVE experience with Express Medical…

My experience with Express Medical Supply was excellent! From the ease of navigating the website and placing the order, to the speed and efficiency of receiving the order, and the level of customer care & service shown by Mr. Jon, our product quality packer, was outstanding. Thank you Mr. Jon! I highly recommend Express Medical Supply! Anne in Holden, MA.

Reply from Express Medical Supply2021-02-19

Anne, you are very welcome and thank you so much for your order!

I have been ordering from them for a…

I have been ordering from them for a few years now and I have never had any type of issue. Customer service is also pretty great and helpful

Reply from Express Medical Supply2021-02-19

Isamar, thank you for shopping with us!

A good company to do business with!

Excellent experience with this company. Good inventory of needed items, prompt shipping, packed with excellence by Jon. A good company to do business with.

Reply from Express Medical Supply2021-02-16

Richard, thank you for shopping with us!

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