Express Medical Supply is a family-run medical supply store that has been in business since 1994. We take pride in serving high quality discount medical supplies to both individuals at home and health care professionals across the United States. Our central location in St. Louis, Missouri allows us to quickly ship a wide variety of medical supplies directly to your home or office. So whether you need ostomy supplies or adult diapers, you can trust Express Medical Supply to deliver quality medical products quickly.EXPRESS MEDICAL SUPPLY, INC - THE BEST IN SERVICE, QUALITY & VALUE
Is Express Medical Supply legit?
Express Medical Supply (www.exmed.net) has a 4.6 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. 89% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 79% of negative reviews; 13 of them were added in the last 12 months. Last updated 2026-08-11.
What people say
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bobUnited States · 3 reviews · Experienced 2026-06-29 ·
★★★★★
Bard red rubber
I ordered Bard red rubber, and the quality is worse than the last order. They are too soft and hard to insert; very disappointed.
Reply from Express Medical Supply2026-07-27
We’re sorry the product you received did not meet your expectations. While we do not manufacture this item, our customer care team would be happy to help with questions about returns or available alternative products that may better meet your needs.
Please feel free to reach out to us at [email protected]
Thank you,
Express Medical Supply
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johnny United States · 3 reviews · Experienced 2026-07-04 ·
★★★★★
I wanted to like these because of the…
I wanted to like these because of the lubricant but I don't. The little blue guide or plastic thing that moves is great I use it so I don't have to touch with my hands. I would have like it to be bent at the end but since it's lubed I guess doesn't really need to be. You would get alot of people that would buy if it was bent. I couldn't open the ends, fix that.
Reply from Express Medical Supply2026-07-13
Thank you for your feedback. We’re sorry this product did not fully meet your expectations and that the packaging was difficult to open. While we do not manufacture this item, our customer care team would be happy to help review other available options that may better meet your needs at [email protected]
Gene RominesUnited States · 2 reviews · Experienced 2026-07-01 ·
★★★★★
My order arrived quickly and the…
My order arrived quickly and the product is the best I’ve ever used. I’m extremely happy.
Reply from Express Medical Supply2026-07-06
Thank you for your kind review. We’re glad to hear your order arrived quickly and that you’re extremely happy with the product. We appreciate you choosing Express Medical.
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Julio MartinezUnited States · 2 reviews · Experienced 2026-06-15 ·
★★★★★
I am a truck driver bringing the…
I am a truck driver bringing the necessities to the u.s. sometimes I have to get from point a to point b in a hurry that I don't have time for a shower. This product come so handy to refresh and feel clean. Thank you Express Medical supply for what you do
Reply from Express Medical Supply2026-06-30
Thank you for your kind review. We’re glad the product has been helpful when you need a quick, convenient way to freshen up while on the road. We appreciate the important work you do and are grateful you chose Express Medical Supply.
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Virginia MannUnited States · 1 review · Experienced 2026-06-09 ·
★★★★★
A Great Resource for Patients and Caregivers
I am my father’s full time caregiver. I just had to relocate him from Louisiana to Maryland. I had a wonderful medical supply store in Louisiana, but unfortunately I haven’t been able to find a decent one in Maryland. I looked up medical supply stores with AI and it suggested Express Medical Supply. They had everything I needed for my dad and they shipped in a fast and efficient manner. I will use them again. Thank you.
Reply from Express Medical Supply2026-06-19
Thank you for your kind review. We’re glad Express Medical could be a helpful resource and that you found the supplies you needed with fast, efficient shipping. We appreciate your trust and look forward to serving you again.
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Nikki DUnited States · 7 reviews · Experienced 2026-06-08 ·
★★★★★
Easy to order
Easy to order and the gentle pro air works very well
Reply from Express Medical Supply2026-06-15
Thank you for your review! We’re glad ordering was easy and that the Gentle Pro Air has worked well for you.
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Happy CustomerUnited States · 6 reviews · Experienced 2026-05-15 ·
★★★★★
Very convenient and easy!
Express Medical Supply is very convenient and easy to work with. On-line ordering is always smooth, and my order arrives very promptly. I am very happy with the service I receive from them.
Reply from Express Medical Supply2026-06-11
Thank you for your wonderful review! We’re glad online ordering has been smooth, your orders arrive promptly, and that you’ve been happy with the service from Express Medical.
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Dave CasellaUnited States · 1 review · Experienced 2026-05-26 ·
★★★★★
great team/ great product
Your team is very helpful. I put in a simple order of your great product, but couldn’t see my order; so I called to hear about: tax/shipping/if discount code worked & the Lady helping me was just as nice/ helpful as could be! Thanks, Dave
Reply from Express Medical Supply2026-06-01
Thank you for your wonderful review, Dave! We’re glad our team was helpful with your order questions and that you were happy with the product.
William LUnited States · 3 reviews · Experienced 2026-05-13 ·
★★★★★
Great Service and Fast Shipping.
Reply from Express Medical Supply2026-05-17
Thank you for your review! We’re glad you had a great service experience and that shipping was fast.
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Susan HenryUnited States · 8 reviews · Experienced 2026-04-20 ·
★★★★★
Easy order & quick delivery
I ordered two pairs of Imak compression gloves. They were delivered quickly and in good condition, just as described. I'm happy with my purchase and would buy from this company again.
Reply from Express Medical Supply2026-04-24
Thank you for your kind review. We are glad to hear your order arrived quickly and in good condition and that you were happy with your purchase. We truly appreciate your support and look forward to serving you again.
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BiancaUnited States · 1 review · Experienced 2026-04-12 ·
★★★★★
Went to Website
Went to Website. Had to dig a bit to find one item by switching up on the product name but it was there and I appreciated that there was a PayPal option. Received my order timely and packaged well. Thank you. Good service is very appreciated.
Reply from Express Medical Supply2026-04-23
Thank you for your kind review. We are glad to hear you were able to find the item you needed and appreciated the PayPal option, timely delivery, and careful packaging. We truly appreciate your support and thoughtful feedback.
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Scott MartinUnited States · 6 reviews · Experienced 2026-04-13 ·
★★★★★
Super easy to order, and delivery was prompt.
I didn't realize I was running low on supplies, exmed.net was my goto, as a friend reccomended their service.
I ordered my supplies on Monday morning, Friday afternoon I had supplies in hand w/ no issues whatsoever.
Super easy to order, and delivery was prompt.
exmed.net will be my goto for supplies in the future.
Thank You !
Reply from Express Medical Supply2026-04-23
Thank you for your kind review. We are glad to hear ordering was easy, delivery was prompt, and that you received your supplies without any issues. We truly appreciate your support and are honored to be a trusted source for your future medical supply needs.
Tammie EmoryUnited States · 2 reviews · Experienced 2026-03-12 ·
★★★★★
Delivered to wrong house
We received the order for my dad’s supply but not at our house. It was delivered to the next door neighbors beach house. Thankfully my husband saw a package on their porch and knowing that no one has been there in quite awhile, went to put it up for them and saw my name on the package. We were down to our last two stoma caps so I’m thankful for my husband having a caring heart.
Reply from Express Medical Supply2026-04-08
Thank you for your feedback. We are very sorry to hear about this delivery issue and understand how concerning that experience must have been. We are glad the package was recovered, and we appreciate you sharing this with us.
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TomUnited States · 1 review · Experienced 2025-01-19 ·
★★★★★
I ordered three boxes with 100 saline…
I ordered three boxes with 100 saline vials per box. It was about $15 per box. It was converted to three vials at $10 per vial. When I called to complain, the woman knew exactly what I was talking about making me think that it happens quite frequently. She told me I could return it with a 25% restocking fee and no refund on the roughly 8 dollar shipping fee. No doubt at all in my mind that this is a scam that they are very aware of.
Reply from Express Medical Supply2025-01-23
Hello, I am sorry you had a bad experience with this order. Unfortunately, you have the wrong business. We do not sell the saline in that amount and we do not have a restocking fee. We are Express Medical Supply located in Saint Louis, MO. Thank you, I hope you find the right company so they can fix your issue.
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Deborah AndradeBoyetteUnited States · 1 review · Experienced 2023-04-21 ·
★★★★★
The very best medical supplies company
I relied on Express pre pandemic for my Nexcare tape but Biden mucked up the chain supply situation like no President had done before and I was forced to try to find my tape elsewhere. I just ordered a case and recvd it 3 days EARLY🧡 Express has a nearly perfect track record with me and I brag on them to anyone interested. I’ve tried many medical supplies companies and find none superior to Express😎🇺🇸Thank you wonderful Express Medical Supplies company for making my life a tad better😇
Roger EdwardsUnited States · 1 review · Experienced 2023-01-16 ·
★★★★★
Charged my credit card $412.00 for a…
Charged my credit card $412.00 for a Roho seat cushion that was back ordered. The product was never shipped. I was told the authorization on the credit card would drop off and I would not be charged. It seems like their own policies don't work. I've tried to get them to return my money but they give me the run around. Save yourself a headache and loss of money. There are plenty of other medical supply companies.
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John SmithUnited Kingdom · 2 reviews ·
★★★★★
8/1 delivery and result sent very quick…
8/1 delivery and result sent very quick delighted will use again
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RamonUnited States · 1 review ·
★★★★★
I have received 2 defective medical…
I have received 2 defective medical devices from separate orders from Express Medical Supply. I did not address the first defective item, but I contacted Express Medical Supply the second time I received a defective item. I never heard back from them, so I called them today. I find the customer service experience lacking. I was told they don't deal with complaints about defective products and that I have to contact the manufacturer. If you sell a defective product you should address the customer concern directly, and you can contact your supplier, but customers shouldn't have to be inconvenienced in this way. Poor customer service.
Robin HaggardUnited States · 1 review ·
★★★★★
Customer Pays for Marketing Errors
The site was incorrect in stating that I would receive 2 bags of 28 Depend Real Fits, when I called customer service they advised that marketing neglected to change the description. I told her I wanted to return since the price for 28 was the same price as other websites sell the packs of 56. I was further told that I would have to pay for the return shipping. She said it was the manufacturer and marketing fault they didn't change description.
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BIllUnited States · 1 review · Verified ·
★★★★★
Prompt delivery
Prompt delivery. Leg bags exactly as described and pictured on web site. This product is far superior to others I have worn.
Reply from Express Medical Supply2021-04-21
Bill, thank you! I am happy to hear that the leg bags are working for you. Thank you for your order!