FairySeason (www.fairyseason.com) has a 3.9 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; 41 of them were added in the last 12 months. Last updated 2026-08-10.
Even though I have not received my package yet. I’m really excited to get my goods. The customer service has been outstanding. And have helped me through the whole process of resending me my package back. I look forward to ordering from them again. They have such cute clothes.
Very satisfied with the shirts I ordered very soft true to the size and good quality work
I ordered a dress, a shirt, a pair of shoes, and a bikini. I received my order in a timely manner given they ship from China. I did have a minor issue with my order and they quickly refunded me 30% on the one item I had issues with since doing a return would take much longer and would be pricey. We agreed yesterday on the refund and I already received it in my bank account today. I am very pleased with all my other items and will be a returning customer. The quality of the swim suits and bikini's is what has me hooked. Better than the ones I find in other stores and they fit true to size, what I love about this place is the options.ost places you can only find haulter type bikini's and I prefer tops with shoulder straps that are sizable, and they offer those here, plus the prices on their items is great! Overall I am very satisfied and will buy more from this place very soon.
I wrote the wrong address and the customer service was very responsive and offered me options to get the issue resolved! Thank you 😊
This site has great vacation clothing. The bathing suits and the sundresses fit true to size they have great quality. The customer service was quickly responsive and I cannot wait to wear these clothes again on vacation.
Great quality garments at a great price. Pleasure doing business with them.
Easy to navigate to find what you are looking for. Great range of clothes and sizes. The two shirts I bought are exactly like their photos and description. Great prices too!
The bathing suits are well made and fit great. The customer service is the best. The are wonderful company and the clothes are adorable
I have ordered from this company for a few years now. My last order I messed up and they are being very cooperative on getting the order sent to me as far as they can. I will continue my orders for tank tops every year.
This is one of my favorite places to order from. I have ALWAYS been pleased with everything that I’ve gotten. I’ve ordered multiple items and have LOVED them all! Their products always fit true to size and that’s hard for me to find with other sites.
I ordered a tank top and it took a few weeks to get here . When I got it , I noticed a little mark of some sort on the front lettering so emailed customer service . They were quick to respond and offered me a 30% refund . I said I would be happy with 50% off. They agreed and promptly gave me my refund . The quality of the shirt is not the greatest but what can you really expect for 12.95?. I might order from them again in the future just because they had good customer service and were quick to respond .
I love what I have purchased, and they do respond to questions.
I have not yet received my package due to a shipping error so I can not review the quality of the items ordered. However, in working with the customer service team, they have been responsive and helpful, so I am confident that I will receive my items soon and will post another review on quality.
Very good staff to work with! Had a minor issue with my order but was taken care of very quickly! Excellent product will definitely place another order!!
I bought two tops and a bathing suit coverup. I am very satisfied with all. True to size. Got it in a timely manner and I think this company is a good company. I wanted to show the other two shirts I got but I was only able to show the suit coverup
This company is absolute trash! Clothing is cheap and not true to size. They haggle with you about your refund and will never give you a complete refund. Sending it back to China costs a fortune and they know it. It's part of the scam. They bribe you with promises of a full refund in exchange for a false review. Do not order from this company!!!!
Hi, Jennifer Legars, We apologize for the inconvenience. After verification, we are sorry that our product did not satisfy you. We apologize for the inconvenience and we take your question very seriously. At present, we have truthfully reported the situation to suppliers, and strive to provide buyers with better products. We support returns and refunds, and if our products do not meet your expectations, we will do our best to help you reduce your losses. To start a return, please read our return policy: https://www.fairyseason.com/user /help/list/id/8. In addition, it is necessary for us to explain clearly to you that the email you received is an email we sent to all customers who have placed an order. If buyers have received the questionnaire sent by Facebook-the questionnaire is randomly distributed, and participating in the event will have opportunity for a full refund. Buyers decide whether to participate in this activity on a voluntary basis. In order to protect the privacy of your personal information, we have sent you other detailed refund plans by email, please pay attention to check the email. If you have other questions, please reply directly to our customer service: [email protected]. Yours sincerely!
Do NOT buy from this company. I rarely do reviews unless it is a positive one. But I feel compelled to because of what I just experienced with this horrible company. I purchased 13 items for a total of $142 with a generous 30% coupon. Sounds like a great deal, right? They sent the wrong size on one item and 5 other items did not fit. So I packaged up the items I needed to return and sent them an email with my order number, listing each item no. with my reason for returning them. I received a rather quick response advising me to send them my body measurements, a picture of each item, and a picture of the QC code for each item. They further stated that after they receive my pictures, they will find a solution for me. Why would they need a picture of each item when they already have all that information? So I had to open up each item, take the pictures, repack each item, and email them all the pictures. Ridiculous! They responded stating "there is a size guide next to each product page that should be used and not the size that is normally worn". Well I used that guide and their clothes obviously do not follow that guide. Here was their their solution..."since the all shipment costs are borne by the buyer would I consider keeping the items that don't fit and they will refund me $12.77". And for the item they sent the wrong size, "could I just give it to a friend or family member and they would refund me $4.97". Just to be done with this company, I accepted their ridiculous solution and I will just donate the clothes to charity!
Hi, Debra Harris, It's an honor to serve you. We deeply understand your feeling of receiving an inappropriate item, and we apologize for any inconvenience caused because the small/large size of the item is not suitable for you. Our size chart is standard. It is a size chart that complies with public size standards and has been tested and adjusted many times based on our years of production experience and real feedback from customers. After verification, we have communicated with you via email and refunded part of the negotiated order amount before this. We understand your feelings very well, but if you are not satisfied with the part of the refund you received, we hope you can contact us directly Contact, we will provide you with a satisfactory solution. In addition, after verification, we have refunded 50% of the negotiated refund for you. If you are not satisfied with part of the refund, we hope to contact you further to provide you with a more suitable solution. At present, we have sent you an email again for further verification, please pay attention to check it. If our products don't meet your expectation, we will do our best to help you reduce your loss. To start a return , please read our return policy: https://www.fairyseason.com/returnsandexchanges.htm. Any further issues, please respond to our customer service :servicefairyseason.com directly. Best regards!
I received my items in a timely fashion and was very pleased with the quality! They’re now my favorite place to order from!! Reliable and nice clothes.
I had 2 separate orders Of which one item in each order was out of stack so my items we're not going to be sent till the items were back in stock What makes this business such a great business is when I contacted them they immediately contacted me back I really wanted a couple of the items ASAP so they sent A partial package out for both orders When I got my orders I was amazed the shoes fit perfect and we're quite comfortable( Tennis shoes and sandals) and the shirts were very soft also alittle stretchy and true to fit I was amazed I will be ordering more and more great price great items But I am still waiting on 2 of my items But since they contacted me So fast when I questioned my orders I will patiently wait for my other 2 items
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