FazWaz is the leading real estate marketplace in Thailand dedicated to empowering consumers with data, inspiration and knowledge needed to make better-informed property decisions. FazWaz was founded on the principles of transparency and efficiency and everything we do aims to make the market more effective for both property consumers and real estate professionals alike.
Is FazWaz legit?
FazWaz (www.fazwaz.com) has a 4.3 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is good. 83% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 100% of negative reviews; 65 of them were added in the last 12 months. Last updated 2026-09-01.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently praise the dedicated local agents for providing exceptionally helpful, professional, and patient support throughout property searches and viewings. Many people highlight smooth transactions, honest market advice, and clear communication when buying or selling residential properties.
However, some people mentioned experiencing unwanted communication and persistent difficulties regarding contact details and listing accuracy. A few reviewers also noted receiving uninvited calls, unsolicited messages, or encountering inaccurate information across the digital platform. Despite these specific concerns, consumers generally appreciate the reliable guidance offered during major real estate decisions.
Auto-generated from all reviews of this business. For reference only.
I would like to thank Fazwas team especially Mr. James Aurelien who assisted me from the first day of our contact with the buyer. He is very professional, efficient and had done all of he necessary steps throughout the selling process and always make sure that every information between me and the buyer are clear without leaving anything unanswered. He basically did everything so perfectly ( legal documents, schedules, financial transactions and the title Transferring at the land department ) to make sure that the deal go so smoothly and in about 4 weeks, every was done. I am very happy the way everything was handled and I am so glad I chose Fazwaz to represent me selling my condo unit. Thank you. 🙏🙏🙏
Reply from FazWaz2026-02-09
Hi Khun Prasong,
Thank you so much for your kind words and for choosing Fazwaz! We are absolutely thrilled to hear about your positive experience and that the sale of your condo was completed so smoothly in just four weeks.
James is indeed a valued member of our team, and we will be sure to share your wonderful feedback with him.
Congratulations on the successful sale, and thank you again for your trust in us! 🙏
Having a great sales agent negotiate for you with builders and private sellers forms one third of a critical team that includes an attorney and a home inspector. Jib K. scheduled all of our showings to maximize each day, shared helpful advice and local knowledge of a variety of properties and areas, and went above and beyond ensuring that every little detail got done. Superior in all respects!
Reply from FazWaz2026-02-02
Hi Rodger 👋🏻 Thank you so much for your wonderful review!
We’re delighted to hear that your home-buying experience was made easy with the support of our agent Jib.
Jib’s dedication, local expertise, and attention to detail truly set her apart, and it’s great to know her efforts made a positive impact throughout the process. We’ll be sure to share your kind words with her.
Wishing you all the best in your new home, and thank you for choosing FazWaz!
Too many scammers placing fraudulent ads listing very low prices and then when you contact them they ask for P2000 reservation deposit via GCash or other online payment prior to looking at a rental?! 🙄👎🏻
I've caught over 15 so far going through the process
Contacted the developer to get the average owners rental rates for the same condos which start between P35,000 to P45,000 per month not the P8,000, P9,000, P11,800 or P14,000
Reply from FazWaz2026-02-02
Dear DMaestro,
Thank you for bringing this to our attention, and we sincerely apologize for your experience. We are fully aware of this issue regarding fraudulent listings and the "reservation deposit" scam; it is a challenge we are actively working to eliminate from our platform.
Your proactive approach in verifying rates with the developer is impressive and helps highlight the scale of the problem. To help us take faster action, you can report these ads directly by clicking the 'Report a problem' button on the specific property webpage.
These reports go directly to our verification team, allowing us to identify and remove fake listings and block the accounts involved more efficiently. Thank you for helping us keep the community safe.
Best regards,
The FazWaz Team
Myself and tukki would like to thank the agent who secured our hose there was no hooded agendas and was so easy to work with them I’d recommend them massively ⭐️⭐️⭐️⭐️⭐️ 5 star service
Reply from FazWaz2026-01-24
Hello Ian and Tukki, Thank you so much for your kind review!
We’re delighted to hear that you had a smooth and transparent experience, and that our agent was easy to work with while helping you secure your home. Your recommendation and 5-star rating truly mean a lot to us ⭐️
Wishing you and Tukki all the best in your new place!
Khun Acharapun has been very helpful for me as of Landlord and she is always take action immediately.
Reply from FazWaz2026-01-23
Thank you very much for your kind feedback. We truly appreciate you taking the time to share your experience with us 🙏
May I kindly confirm which agent you are referring to, so we can pass along your compliments to the right person?
If you have any additional details or would like to share more about your experience, you are also welcome to email us at [email protected]
Your feedback is very valuable and helps us continue to improve our service.
Thank you again for choosing FazWaz.
Consultant Miim has been very helpful to us, and in many ways. To be able to communicate with her in English is also quick & comfortable.
"Doing business"(especially in approach) in Thailand differs from what we are used to in Europe, one of the reasons why I can recommend using such a consultant.
Reply from FazWaz2026-01-23
Hello Peter, Thank you very much for your kind review and for sharing your experience with us.
We’re delighted to hear that Miim has been so helpful and that communicating in English made the process smooth and comfortable for you.
We truly appreciate your insight about the differences in doing business in Thailand, and we’re glad Miim could support and guide you through that.
Thank you for recommending FazWaz, we’re always happy to assist you whenever needed in the future.
Hello Louis, Thank you very much for your kind feedback!
We’re happy to hear that Mimi has been such a great help to you. We’ll be sure to pass along your appreciation to her.
Thanks again for choosing FazWaz!
Miim is honestly great. She always responds whenever we have an issue or questions in minutes! She was very supportive in finding the right place for our family. She would pick us up and take us to viewings and would give her honest opinion. She explained thoroughly how to rent a place here in Hua Hin and how to pay bills and rent. She even accompanied us to the bank for the first time to demonstrate how to pay rent. Above and beyond. FazWaz is lucky to have her.
Reply from FazWaz2026-01-23
Hello Albert,
Thank you so much for sharing such detailed and wonderful feedback!
We’re truly delighted to hear how supportive and dedicated Mimi has been in helping you and your family settle in Hua Hin. From viewings to banking assistance, she really went above and beyond, and we’re proud to have her on our team.
Your kind words mean a lot to us, thank you for trusting FazWaz!
Mimi is so helpful and goes out of her way to help us.Any problems she sorts it out fast .we would use Fazwaz every time.a good honest reliable company to use
Reply from FazWaz2026-01-23
Hello Alan, Thank you so much for your kind words and trust in FazWaz!
We’re truly happy to hear that Miim has been so helpful and proactive in supporting you. Your feedback means a lot to both her and our team, and we’ll be sure to share this with her and her management.
We really appreciate your continued support and look forward to assisting you again in the future!
Pally is very serious and professional.
I know that when she say something, I can trust her and she will do what she said.
Reply from FazWaz2026-01-13
Hello Jean Marc, thank you so much for such an impactful and kind review! We are so happy to hear that you enjoyed your property search journey with Pally. Seeing feedback like this is truly amazing!
Enjoy your new home, and if you are ever looking to buy again or even rent, our doors are always open and we are ready to assist you anytime.
Since I have been working with Pally she has always been prompt to respond to any questions I have. She seems to know the market fairly well. At this point I think she has a great understanding of what I'm looking for. Although I do change my mind at times.She is always very understanding .I would recommend Pally to anyone. Thank you for all you do.
Reply from FazWaz2026-01-14
Hi Darrick,
Thank you so much for your kind words! We are delighted to hear that Pally has been so responsive and helpful in your search.
It’s great to know that she has a strong grasp of your requirements, even as your needs evolve—that flexibility is something we pride ourselves on. WeI will certainly pass your compliments along to Pally and the rest of the team. We appreciate your recommendation!
We have dealt with fazwaz now on a couple of occasions and have always been impressed with the service. The last property bought we in Phuket, Thailand we were very impressed with the professionalism and quick process. I would like to especially thank William (Fazwaz Agent) who I would trust and advise anyone to use when it comes to buying a property, he is professional and honest and keeps in constant contact.
Reply from FazWaz2026-01-12
Hi Kevin,
Thank you so much for your kind words! We are thrilled to hear that you’ve had such consistently positive experiences with us. It’s wonderful to know that William provided the professional and honest service we strive for in Phuket. We will be sure to share your glowing feedback with him and the rest of the team—it will mean a lot to them! We look forward to assisting you again in the future.
From the moment I let Potcha, I knew I as well represented by a very kind as well professional . Every step of the process of buying a home he was diligent and concerned about every detail. I feel very fortunate to have had the guidance of this very excellent realtor. I am very very grateful for all which he accomplished. Thank. You Potcha Regards Michael G
Reply from FazWaz2026-01-07
Hi Michael,
Thank you so much for your kind words and for taking the time to share your experience. We are absolutely thrilled to hear how much you valued Potcha’s guidance throughout your home-buying journey.
We feel just as fortunate to have had the opportunity to assist you. Congratulations on your new home, and please don't hesitate to reach out if you need anything in the future!
Fake owner contact details in website for all enquiries related to renting properties. Don't waste your time with them.
I have got more than 10 + enquiry details of flats listed in the platform and not even one number works and most of the names are same and mobile number does not work.
Reply from FazWaz2025-12-25
Hello Kiran,
Thank you for sharing your feedback. We’re sorry to learn that your experience did not meet expectations.
Our platform serves as a listing marketplace featuring properties from both individual owners and partners. In certain cases, inquiries are forwarded directly to the property owner, and response times may vary based on their availability.
Please know that our Customer Success and Compliance teams are always available to assist. We kindly invite you to contact us via email or WhatsApp (WhatsApp +66 63 228 4540 / [email protected]) with additional details so we may review the matter and support you accordingly.
We truly appreciate your feedback and the opportunity to improve your experience.
Dealing with Fazwaz to purchase a Condo in Phuket was a very smooth experience.
Our agent Khun Chotiwit Sakulsongboonsiri was excellent. We viewed a few condos with him and found one we wanted quite quickly. He was very helpful, had great communication, and was pleasure to deal with.
I would highly recommend using Fazwaz for rental/purchase of property.
Reply from FazWaz2025-12-21
Thank you so much for taking the time to share your wonderful review! 🌟 We’re truly delighted to hear that your condo purchase in Phuket was such a smooth and positive experience. Agent Num Chotiwit is indeed an excellent agent who genuinely cares for his clients, and we’re very proud to have him on our team—he truly is a great asset to our company!
Thank you again for your trust and recommendation of FazWaz. Please don’t hesitate to think of us again in the future, we’d be more than happy to assist you anytime. Enjoy your new condo!
Absolutely a fantastic purchase. Max was on time, knowledgeable, great follow up and delivered to perfection. Will surely recommend anybody who needs to purchase a condo to contact Max.
Reply from FazWaz2025-12-17
What heartfelt words you shared for our agent Maxime!
Thank you very much, Thomas, for taking the time to share your feedback and experience working with us. Your recommendation truly means a great deal to us, and we will be sure to pass this along to Max.
Thank you for choosing FazWaz!
Congratulations and sincere thanks for your outstanding work.
Your professionalism, dedication, and attention to detail truly set you apart.
Your efforts have made a real difference and are greatly appreciated.
Wishing you continued success in your real estate career.
Reply from FazWaz2025-12-16
Good day, Kamel.
Thank you so much for your kind words and positive feedback. We truly appreciate you taking the time to share your experience and are delighted to hear that you had a great experience with our team.
Should you be looking to rent or buy, whether for personal use or investment—please don’t hesitate to reach out to us. We are here ready to assist you !
Hello, To help us understand what happened and improve our service, could you please share more details with us?
You can send the information directly to [email protected]
Jib was simply fantastic in supporting me during my home search. She immediately understood my needs and always made targeted offers. She was also always extremely kind and never lost her smile even when my wife, who is very picky, rejected every house even over small details. Jib is an effective professional and a wonderful person. She was able to satisfy both my wife and me very quickly. Thank you, thank you, thank you.
Reply from FazWaz2025-11-26
Thank you so much for your wonderful review, Mauro!
We’re truly delighted to hear about your experience. Jib will be delighted to hear that her professionalism and support helped make your home search enjoyable, even with the detailed preferences involved. We’re thrilled that Jib was able to find a home that made both of you happy, and we sincerely appreciate your trust in us throughout the process.
Thank you sincerely for choosing us and for taking the time to share your thoughtful and such heartfelt feedback !
fazwaz is such a scam website, i lost rm900 because i got scam by the “owner” of the property and now i dont have any money and place to stay, thank you fazwaz for ruining my life
Reply from FazWaz2025-11-19
Hello Mifzal Hadif,
Thank you for your feedback. We’re sorry to hear about your experience.
To clarify, FazWaz is a real estate company with its own listing platform. In Thailand, listings within our service area are supported by our dedicated agents. For properties in other countries, FazWaz acts as a listing portal only, connecting clients directly with property owners. We do not act as a mediator for these listings.
Our website clearly indicates this on the right-hand side of each listing, where clients fill in their contact information and rental duration. To proceed with inquiries, two checkboxes must be ticked, confirming that:
1. The property is outside FazWaz.my’s coverage.
2. You acknowledge the advice to never transfer money before viewing the property and signing a formal contract.
There is also a clear note explaining that inquiries go directly to the property owner or external agent, and FazWaz is not responsible for the property or any subsequent interactions.
If a listing appears suspicious or fraudulent, it can be reported via the “Report Problem” button on the top left of the listing thumbnail.
We hope this clarifies how our platform works. While we sympathize with your loss, any transfer of funds for properties outside FazWaz’s coverage falls outside our responsibility, as outlined on the listing. We strongly encourage all clients to read these notices carefully before proceeding.
Please note: if a client contacts the property owner directly via the contact information provided in the listing description, the checkbox on the side serves as an acknowledgment and awareness of potential risks. Whether the checkbox is ticked or not, it is intended to make clients aware of the potential risks associated with the listing.
We appreciate you helping raise awareness on this matter.
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