FazWaz is the leading real estate marketplace in Thailand dedicated to empowering consumers with data, inspiration and knowledge needed to make better-informed property decisions. FazWaz was founded on the principles of transparency and efficiency and everything we do aims to make the market more effective for both property consumers and real estate professionals alike.
Is FazWaz legit?
FazWaz (www.fazwaz.com) has a 4.3 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is good. 83% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 100% of negative reviews; 65 of them were added in the last 12 months. Last updated 2026-09-01.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently praise the dedicated local agents for providing exceptionally helpful, professional, and patient support throughout property searches and viewings. Many people highlight smooth transactions, honest market advice, and clear communication when buying or selling residential properties.
However, some people mentioned experiencing unwanted communication and persistent difficulties regarding contact details and listing accuracy. A few reviewers also noted receiving uninvited calls, unsolicited messages, or encountering inaccurate information across the digital platform. Despite these specific concerns, consumers generally appreciate the reliable guidance offered during major real estate decisions.
Auto-generated from all reviews of this business. For reference only.
once again, i clicked on a link somebody sent me to just simply see a property online and received unwanted calls, sms, emails and surveys about my experience. i did not accept any cookies, terms, or anything like that in order for fazwaz to contact me thru any method and its really annoying and worrysome that you somehow acquire all my personal info without my consent or me being logged in to your website. last time the agent that contacted me was rude when i showed no interest and your previous reply to my review was false and misleading. not sure why would anyone want be subjected to such spamming. please do not contact me under any circumstances.
Reply from FazWaz2025-11-12
Hey Martin,
We apologize that you feel we stole your personal information and for the previously rude agent interaction.
However, we must clarify that FazWaz does not steal personal information.
FazWaz operates both a listing website and an agency service. When a user submits an 'Enquiry', your name, phone number, and email address are directly forwarded to the relevant agent and/or property owner. This process is necessary for them to fulfill your request and get back to you with the requested information. Your information is provided by you when submitting the enquiry form.
You are always welcome to review our privacy and policies. If you would like to discuss this further, or if you have specific details regarding the agent's previous behavior, kindly reach out to [email protected].
Bird with Krabi and Phuket areas was so patience, respectful, KNOWLEDGEABLE and humorous with me. She answered all my questions and taught me a lot about estate in Thailand.
KHOB KHUN MAHK KA.
SMOOCHES
Reply from FazWaz2025-11-04
Dear Valued Customer,
Thank you so much for the amazing 5-star rating and your kind words for our agent, Bird! She is truly a valuable asset to our company — kind, patient, and highly knowledgeable. We genuinely appreciate your recognition and support, and we’re delighted to know Bird was able to make your experience a positive one.
Purporting to have a wide range of condos but regularly pull the 'owner not available' followed by 'we have this one instead'.
*****
Response from Fazwaz below, disingenuous to my mind but also now flagged as defamatory. These are the facts:
1. Requested viewing of property inHua Hin, contact from a helpful agent.
2. Decided against viewing when in location, informed agent.
3. Agent requested our details and brief, provided.
4. New agent reached out, large influx of WhatsApp and email messages. Felt uncomfortable. Declined further viewings.
5. Did our own tour and research, selected a unit in a property we liked and had specifically identified to Fazwaz. Requested viewing via search portal, agency not identified.
6. Previous, vociferous agent from FazWaz responded and agreed time/date to view but only confirmed a different unit in same property. We felt we were being misled and declined.
7. Saw an alternative unit in the same property, requested viewing on our last day via same anonymised portal.
8. Same agent responded, offered two viewings but again neither were of the property we had enquired about directly.
Again, we declined, somewhat exasperated.
There was no pivot from Fazwaz as they were not offering the properties we wanted to see. Based on previous experience with Fazwaz in Pattaya, we believe they may be using unrealistic listings.
Reply from FazWaz2025-10-03
Hi Colin,
Thank you for taking the time to share your feedback. We’re truly sorry that your experience felt like a “bait and switch” — that was never our intention.
To clarify, FazWaz did not flag or remove your comment. We value open and transparent feedback and would never suppress a client’s opinion. The flag appears to have been triggered automatically due to specific wording, not through any manual action by our team.
We’ve already reached out to you directly via email to clarify the situation and to better understand your experience in detail.
As a hybrid platform — combining an open property listing site with agent-assisted support — we work continuously to keep listings accurate and up to date. However, given the scale of properties and frequent market changes, some discrepancies can occur, and we are actively improving this process.
We genuinely appreciate your feedback and the opportunity to learn from it. Should you ever wish to give FazWaz another chance, our team would be glad to assist you personally and ensure a smoother experience.
Unwelcome and uninvited contact from agent that I did not request or want, use of my information without consent
Reply from FazWaz2025-09-23
Hello David,
Thank you for your feedback. We apologize again for any inconvenience you experienced.
We want to confirm that our support team has successfully removed your data from our system, and your request to not be contacted has been honored.
We appreciate you bringing this to our attention and wish you all the best.
Our agent, Nit, ensured the process of us renting out our property, was done with the utmost professionalism and care. All the necessary statutory laws were adhered to seamlessly. Excellent communication throughout. Highly recommended.
Resales condo in Phuket with K.Nong Thatpicha, she is a professional consultant and assistant. Kind coordinate with client and room owner. You can trust in her responsibility and collaboration. She makes things right and convenience for me. I'm appreciated her support and looking forward to close more deal with her and FazWaz for the next units.
I just want to thank you to Khun Nong. She make everything look easy and simple and of course very professional.
I actually looked at the same house for a few months before but it's always a problem though others. Then I met Khun Nong, she made my dream come true. I strongly recommend Fazwaz team
Nong Thatpicha
Khun Nong Thatpicha is an amazing agent. She is not only a very nice person but also highly professional in real estate. Every time I contacted her, she responded quickly and worked efficiently. I’m very happy to work with her and would love to share this experience.
We had some special request that we asked for intially and she went above and beyond to acckomodate that. She was always very diligent in all stages of the rental, before, during and after. We where very happy with the whole experience and we would strongly recommend her.
I wish to extend my deepest gratitude and commendation to Kareena for the exceptional service, dedication, and professionalism she has shown throughout my property search.
From the very beginning, Kareena took the time to truly get to know me, understand my dreams, and align with my personal and financial goals.
Her unwavering support, patience, guidance, and understanding have been invaluable.
With Kareena’s in-depth knowledge of the real estate market, coupled with her complete openness, transparency, and collaborative approach, a goal I once believed would take five years to achieve has been realised in just a few short months.
I have complete trust in Kareena—both professionally and personally—and the highest respect for her strong ethical standards. She has gone above and beyond at every stage, working tirelessly to ensure that my needs were met.
Kareena walked beside me every step of the way turning my vision into a joyous reality.
Kareena’s outstanding service and heartfelt support have turned what could have been a long and uncertain process into a meaningful and fulfilling journey. Thanks to her efforts, my dreams have been realised far sooner than I could have imagined.
I can say with complete certainty that I would not have wanted to take this journey with anyone else as my representative and advisor.
Kareena is absolutely amazing, and I am truly grateful for all she has done to make my dreams come true.
I asked FazWaz for posting my apartment in Phuket on their website for sale. Mr. Champ Prasitsuwan was very cooperative. He organized within few days a photographer for taking professional photos and a video of the apartment and inserted them in the advertisement. This was all arranged by Mr. Champ, without any work for myself. He also gave me guidlines for a reachable sales price. I think that Mr. Champ far exceeded the expected duty of an employee.
It is hard to put into words how incredibly brilliant and professional Khun Ranya from Fazwaz Bangkok has been during the sale of my condo there.
I have worked with many agents over the years. No-one was anywhere near her exceptional level.
If you are looking to sell or buy a property in Bangkok do yourself a favor and contact Khun Ranya. You will not regret it.
THANK YOU Khun Ranya for everything you have done, your hard work, professionalism, friendliness and helpfulness. You are truly a star !
James is a professional agent, he handled the sale of my apartment in Patong. He asked me many good questions about the apartment and our complex to ensure he understood our complex and could educate his customers. He kept me informed about different customers interested in my property and managed the selling process with patience and persistence to ensure the needs of the seller and buyer were met. I look forward to working with James again. 🙏🙏
Amir was fantastic, helped us and answered all our questions and made the experience buying our home easy and stress free, and we would recommend him to anyone
We bought a house in hua hin, and simon from fazwaz helped us to find the right property.
We got in contact via the homepage and he soon replied to us over mail and we had a great chat. Simon asked the right questions and delivered answers. He showed us not just some properties, also told us about additional costs, legal stuff etc. Once we had the chance to go again to hua hin, he was flexible with dates and showed us around, helped to get contact in legal and overall great service.
We were viewing a lot of houses with Deedee. She was very patient and was never tired to show us more. When we finally decided for a house she was always on our side and helped us a lot to negotiate with the owner to get the best for us. Deedee is very professional. It was a pleasure to working with her. Thank you!
Reply from FazWaz2025-07-15
Hey Petra!
That's truly fantastic to hear! We're so incredibly grateful for your wonderful feedback about Deedee.
It sounds like she was a true advocate for you, and we agree, she's absolutely professional.
Thank you so much for choosing FazWaz and for sharing your superb experience. It was our pleasure to assist you!
I would just like to say what a fantastic experience I have had.
The agent I used was absolutely fantastic very professional very kind. I was buying a condo with my girlfriend so contacted Num Chody . He was fantastic from the start. He found lots of properties. And we had a very upsetting experience my girlfriend’s dad had fallen very ill. So she couldn’t see any more properties so Nun came pick me up and took me to all the condos and bought me back h. Amazing thank you so much. We bought a condo with his help. So easy thanks to his professional help. I can’t recommend him highly enough.
Reply from FazWaz2025-07-11
Thank you so much for your fantastic feedback on Num Chody! We're delighted to hear he was so professional, kind, and went above and beyond to help you find your condo, especially during a challenging time.
It's wonderful to know his help made your purchase so easy. We'll be sure to share your high praise with Num and the team.
Thank you again for choosing Fazwaz!
FazWaz have been absolutely amazing to deal with I was buying my property from overseas and they took care of everything and reassured me that everything would be okay. My estate agent Yulia Going is just simply amazing and so patient even answered questions once the property was bought she was always there. My solicitor Darunya through FazWaz was also absolutely amazing to deal with so professional and kind and still offers help if needed. Ketkamon also another very professional agent helping me to get tenants in the property and current agent Mew who is absolutely fantastic got a tenant in my property has been fantastic to deal with goes out of her way in every occasion to do the best for my, tenant and upkeep of the condo. All of the agents and solicitors have gone above and beyond and continue to do so even after purchase. I cannot recommend FazWaz enough they are absolutely amazing and I look forward to hopefully future dealings with them.
Reply from FazWaz2025-07-08
What a fantastic review! We are absolutely thrilled to read about your exceptional experience with FazWaz. It's truly rewarding to hear that our team, especially Yulia, Darunya, Ketkamon, and Mew, provided such seamless and supportive service throughout your property journey, even after the purchase. Your kind words highlight their dedication and professionalism, and we couldn't be prouder. Thank you for your incredibly high recommendation – we truly value your business and look forward to assisting you with any future property needs!
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