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Media & Publishing

FotoJet

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200 reviews

3.9200 reviews
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About FotoJet

Data updated
Website
www.fotojet.com
Category
Media & Publishing
Location
United States
Status
Unclaimed
Last 12 months
7 reviews
Replies to negative
93% (43/46)
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About this business

FotoJet is a powerful online app for graphic design, photo collage, and photo editing. No download or registration required, try it for free now!

Is FotoJet legit?

FotoJet (www.fotojet.com) has a 3.9 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Media & Publishing and its reputation is mixed. 20% of reviews are 1 star, a relatively high share; The business has replied to 93% of negative reviews; 7 of them were added in the last 12 months. Last updated 2026-09-05.

What people say

Not very good compare to most other…

Not very good compare to most other product on the market.

Reply from FotoJet2022-01-17

Sorry for any inconvenience we caused you. We'll continuously improve our product to give you better service. If you have any suggestions, please feel free to contact us at [email protected]. Have a nice day!

Beware being charged for a year!

I signed up for the free 7-day trial. I fully accept that I didn't cancel in time and that Fotojet were totally justified in charging me for that. However, I expected to be charged for a month's usage and not an entire year! Unfortunately, the support team were less than helpful and refused a partial refund. As for the service itself, it was ok – nothing special. I won't be using it again. *EDIT IN RESPONSE TO COMPANY REPLY* You are not 'trying to resolve the problem to my satisfaction' because you've told me that nothing can be done! As I've tried to explain to your support team previously, I understand that it was my mistake in not cancelling before the end of the free trial, and I expected to have to pay something, but I think it's unfair to have been charged for a full year's subscription rather than a month's.

Reply from FotoJet2021-10-25

Sorry for any inconvenience we caused you. We are trying to solve your problem to your satisfaction. However, our Refund Policy mentions that "We offer 7 day free trial during which you will not be charged. Once the free trial ends, you will be charged and the payment are non-refundable." Besides, it does not support a partial refund at present. Thanks for your understanding. We'll continuously improve our product to give you better service. Have a nice day!

Don't bother to upgrade or use

Very hard to use, I saved my work 3 times and it never worked. I also found that it was hard to use the tools you offer, I thought it was horrible you made me upgrade to just save my work, then I did and it didn't save it.

Reply from FotoJet2021-10-18

Sorry for any inconvenience we caused you. If you have any problems using FotoJet, please kindly contact our support team at https://www.fotojet.com/contact.html. We'll try to help you solve your problem as soon as possible. Thank you for your general support.

Forces me to pay

Doesn't let me download/share my work, I have to pay, thanks I'll just send my homework late.

Reply from FotoJet2021-10-11

Sorry for any inconvenience we caused you. If you have any problems, please contact [email protected]. We'll try to help you solve your problem as soon as possible. Besides, you can use some basic features and resources for free. If you need more, you can choose to subscribe to the monthly or plus plan. Have a nice day!

I Highly Recommend!

I have been looking for a user friendly collage maker for my business for a VERY long time. I tried FotoJet free at first and became hooked. I paid a small annual fee after seeing how well my ads were boosted on social media. I highly recommend!

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