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Media & Publishing

FotoJet

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200 reviews

3.9200 reviews
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About FotoJet

Data updated
Website
www.fotojet.com
Category
Media & Publishing
Location
United States
Status
Unclaimed
Last 12 months
7 reviews
Replies to negative
93% (43/46)
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About this business

FotoJet is a powerful online app for graphic design, photo collage, and photo editing. No download or registration required, try it for free now!

Is FotoJet legit?

FotoJet (www.fotojet.com) has a 3.9 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Media & Publishing and its reputation is mixed. 20% of reviews are 1 star, a relatively high share; The business has replied to 93% of negative reviews; 7 of them were added in the last 12 months. Last updated 2026-09-05.

What people say

ITS A GREAT APP BUT IT NEEDS SOME…

ITS A GREAT APP BUT IT NEEDS SOME SIMPLE TOOLS LIKE A PENCIL OR BLURING PEN FOR HIDING SOME NOTES FROM OUR PICTURES, AND IT NEEDS SOME TOOLS TO BE LIKE A SNAPSEED TOO , IT WILL BE AMAZING !

So simple to use with brilliant results

I've been using Fotojet for a few years now, stumbled on it via Google when I was looking for an easy-to-use image designer - I'm a bit of a numpty when it comes to this techie stuff! Fotojet drew me in immediately, so simple to use with brilliant results. Every image on my website? Fotojet :-) 5* from me, Carol (UK)

i just finish a frecking work and i…

i just finish a frecking work and i just get out of the page and my work get eliminated

Reply from FotoJet2021-03-01

Sorry for any inconvenience we caused you. FotoJet has a Save option for you to save designs online. After saving your work, you can find it on the My Projects page. If you leave the page without saving your work, it will be lost. Thanks for your understanding.

Using your premium trial

Using your premium trial. SUcks. Between text randomly disapearing from a whole collage, the option of changing picture effect (such as black and white) also simply disapearing... Experience so far is really frustrating. Fix your shiiite before asking people for their credit card number maybe? Its foockin 2021. Cmon. Edit: Thanks for the kind reply. But sometimes bad reviews actually go a long way. I could have contacted your support if one issue happened. But multiples times, over and over... Its bad review time. To your tech team, Im on windows using Edge with a pretty good pc all around (3080+i7-8700). Seems like issues often came with a weird refresh on your website. Like if it was trying to quicksave or something, then byebye 100% of the text in your collage (im trying to do a small comic book), or even the pictures would just go away. Try and go back on your hardwork's saved project ? Nah man, its gonna load, but with half your stuff missing, even though it said Saved, with the lil premium crown... VERY frustrating experience

Reply from FotoJet2021-02-22

Sorry for not providing you with a good experience. Please contact our support team at [email protected] when you encounter any problems. Please let us know more details about your problem, and we'll help you solve it as soon as possible. Thanks for your understanding.

maybe You should think about "SAVE…

maybe You should think about "SAVE AS", I ve just alredy overdrive my project with another thx

Reply from FotoJet2021-02-01

Sorry for any inconvenience we caused you. But you can click the Save button to save your design online. If you have any questions, please feel free to contact our support team. We'll try to help you. Have a nice day!

The first proof isn´t free.

The first proof isn´t free. I don´t recommend it

Reply from FotoJet2021-01-25

Sorry for not providing you with a good experience. You can use some basic features and resources of FotoJet for free. If you need more, you can choose to subscribe to the monthly or annual plus plan. If you have any questions about FotoJet, please feel free to contact our support team. Have a nice day!

Unable to cancel the trial

Hi, I've been automatically charged for a year after the 7 days eval period. I didn't used the service so I asked the support for a refound without success. Be very careful

Reply from FotoJet2021-01-12

Sorry for not providing you with a good experience. If you can not cancel the subscription, you can contact our support team and we will help you cancel it on time. I'm sorry that if a user doesn't cancel the subscription during the 7-day free trial of FotoJet activity, FotoJet will automatically renew your subscription and charge you for the service. You can cancel your subscription anytime by clicking the "Cancel My Subscription" link at the bottom on your account page. However, we allow you to preview the plus features on a Free account, and we've stated this rule and the billing date on the payment page. For this reason, we don't offer refunds in this situation. You can check our terms about this as well: https://www.fotojet.com/terms.html. Refer to FAQ to know more: https://www.fotojet.com/support/faq.html. Thanks for your understanding.

An app with great potential

An app with great potential, limited by their own design team, once fotojet ironed out these none sense problems (lazy and sloppy by choice rather than technical hurdle) it can even be the greatest, most easy to use yet affordable tool anywhere, but as where it stands, I can't give it more than 2 out of 5 stars for the line of work I perform It almost feel like some function of this app is intentionally designed to frustrate their users Some really cool conversation bubbles and comic effects are exclusive to each and individual collage template, are you kidding me? you can't even use a bubble found in template A to your template B, yes you heard it right. Oh, what I love the most is that once you deleted that bubble or effect, you will never able to add it back other than undo or ctrl+Z 2. Can't edit the frame size 3. no universal editing/priority standard in clipart, again some cool bubbles and shapes found in clipart don't even have a universal editing features, stuff you found useful in "embellishment" won't work in "shape" and vise versa, looks obvious to me that this is clearly a sloppy and lazy by choice rather than a high technical hurdle Hide and limit the use of their comic dialog bubbles to their paid customer is what really cross the line for me. I thought this app was gonna save me tons of production time from Photoshop, but I ended up spent more time. Or Maybe fotojet's core target audiences are simple minded social media addicts who only care to use entry lvl function who never cared about editing. But for serious artist, comic maker, this is not the tool to recommend at moment

Reply from FotoJet2021-01-12

Thanks for your feedback and sorry for not providing you with a good experience. I'll report your advice to our team, and we'll improve our product continuously to provide you with better service. If you have any questions or suggestions, please feel free to let us know. Have a nice time!

no i dont love it ' am angry

Reply from FotoJet2021-01-04

Sorry for not providing you with a good experience. Please contact our support team and let us know what you are not satisfied with. So we can help you solve it as soon as possible. Thanks for your understanding.

Nice tool for every people to easy make…

Nice tool for every people to easy make a wonderful image

Reply from FotoJet2021-01-04

Thank you for enjoying our FotoJet. We'll improve our product continuously to provide you with better service. If you have any questions or suggestions, please feel free to let us know. Have a nice time!

Very difficult to use

Very difficult to use. Have used other apps in the past and found this one quite difficult. Thought that it wasn't working because it was the trial, and so paid for the one month and still unable to load pictures to even attempt to do anything with the app.

Reply from FotoJet2020-12-14

Sorry for not providing you with a good experience. If you have any problems or questions when you are using FotoJet, please feel free to contact our support team and we'll help you solve the issue as soon as possible. We'll improve our product continuously to provide you with better service. Thank you.

Cancel Subscription

I forgot to cancel my subscription and I did realize just a few days later. I expected them to be more understanding and flexible. I hoped that they will be nice and professional and give me a refund, especially because it is a 1 year subscription. But I received just a screen shot in which it was stated that it was mentioned that I will be billed. I understand that this is the procedure, but a nice costumer interaction and service will also understand my human error and close my subscription and give me a refund especially because I did not used their services and I do not intend to for the year I was billed.

Reply from FotoJet2020-12-14

Sorry for not providing you with a good experience. We want to help you solve this issue. However, we offer 7 day free trial during which you will not be charged. Once the free trial ends, you will be charged and the payment is non-refundable. Thanks for your understanding. Have a nice day!

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