FragranceNet

We sincerely apologize that your fragrance did not meet your expectations. We appreciate your feedback as we take concerns like this very seriously, as customer satisfaction is our top priority. All our fragrances are 100% genuine and sourced from authorized distributors. To resolve this quickly, we’ve emailed you a prepaid return label with detailed instructions. Once we receive your return, we will issue a full refund. Your satisfaction and trust mean everything to us. Please note items must be returned prior to 90 business days from receipt of purchase to ensure that your original payment method is refunded appropriately. Thank you, Customer Service

We sincerely apologize that your package was not received and that you are not satisfied with our shipping service. Your feedback is invaluable to us, as it helps us identify areas where we can improve and better serve you. We take concerns like this very seriously, as customer satisfaction is our top priority. We appreciate your business and patience and have issued a full refund for your order back to your original method of payment. We apologize for any inconvenience this matter may have caused. Thank you, Customer Service