FragranceNet (www.fragrancenet.com) has a 4.5 out of 5 rating on OK.one, based on 279 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. 86% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 80% of negative reviews. Last updated 2026-08-10.
Simple straight forward ordering and delivery
We're so pleased to hear that your ordering experience was straightforward and that your delivery was efficient. We appreciate your positive feedback! Thank you, Customer Service.
Got what I ordered, timely.
We appreciate your positive feedback that you received your order in a timely manner. We are glad you were satisfied. Thank you, Customer Service.
Website is easy to navigate and prices are clear.
We are so pleased to hear that you found our website easy to navigate and that our prices are clear. We appreciate your positive feedback! Thank you, Customer Service.
Products arrived in excellent condition and the fragrances were just as I remembered!
We're so pleased to hear that your products arrived in excellent condition and that the fragrances were just as you remembered! Thank you for your wonderful feedback. Thank you, Customer Service.
Have been ordering from them for awhile, only had one incident where the bottle was cracked, and the cologne had evaporated, they replaced it with no problem. I only need to order when my husband lets me know he running low. He loves Largerfeld, that’s all he wears!💜
We're so glad to hear you've had such positive experiences with us over time, and we appreciate you highlighting how we handled the cracked bottle incident. It's wonderful to know your husband loves his cologne! Thank you, Customer Service.
Very easy to order with great prices. They sent samples with my order and I am now ordering one of there samples as it was so good.
We're so pleased to hear that ordering was easy, you appreciated our great prices, and that you enjoyed the samples so much you're ordering one! We truly value your positive feedback. Thank you, Customer Service.
Very well packed, nothing broken and received in time. Thank you.
We're so pleased to hear that your order was well-packed, arrived in perfect condition, and was received on time. Thank you for your wonderful feedback! Thank you, Customer Service.
I ordered first time from your website. I saw you have very good reviews on trustpilot and directly ordered quite expensive perfume. Package marks as delivered yesterday, till now nothing arrived. I’m stressing out. Can someone tell me if payment includes insurance too? Can’t believe i lost this money I sent details as you asked hope it’s help me get refund if it lost😓
We sincerely apologize that your package was not received and for any inconvenience this may have caused. We appreciate your feedback as we take concerns like this very seriously, as customer satisfaction is our top priority. We have requested additional information via the platform so we may further assist. We apologize for any inconvenience this may have caused. We sincerely apologize that your package was not received and that you are not satisfied with our shipping service. Your feedback is invaluable to us, as it helps us identify areas where we can improve and better serve you. We take concerns like this very seriously, as customer satisfaction is our top priority. We appreciate your business and patience and have issued a full refund for your order back to your original method of payment. We apologize for any inconvenience this matter may have caused. Thank you, Customer Service Thank you, Customer Service
We're so glad we're your go-to for perfumes! Thank you for your wonderful feedback. Thank you, Customer Service.
Was hesitant at first but glad I ordered! Received order quickly and so happy this perfume and smells great!
We're so pleased you're happy with your order and that your perfume smells great! We truly appreciate you sharing that you received it quickly. Thank you, Customer Service.
Good communication and reliable delivery.
We are delighted to hear that you are pleased with our communication and reliable delivery service. We truly appreciate your positive feedback! Thank you, Customer Service.
Less expensive by far! Received my order quicker than Tic.Toc, or Amazon.....This was my 4th time using fragrancenet.com and had a great experience each time!
We're so pleased to hear that you found our prices to be less expensive and that you received your order quickly! We appreciate you sharing your consistently great experiences with us. Thank you, Customer Service.
We appreciate your feedback and are pleased you are satisfied with our service. Thank you, Customer Service
My wife and I ordered several colognes and perfumes. We checked the prices thru other stores . The prices were way better her. We were also able to use a 37% off code. All items were what we expected. My wife was missing one item . Fragrancenet immediately sent it to us. We have ordered here before and will continue to do so. A completely great experience.
We're so happy to hear that you and your wife had such a great experience with us, from finding excellent prices to receiving your items as expected. We're especially pleased that we could promptly resolve the missing item for your wife. We truly appreciate your continued loyalty! Thank you, Customer Service.
Easy website and it was easy getting products.
We are so pleased to hear that you found our website easy to use and that obtaining products was a smooth experience for you. We appreciate your positive feedback! Thank you, Customer Service.
Love the variety of perfumes and their prices and discounts
We're so happy to hear you love the variety of perfumes and appreciate our prices and discounts! Thank you for sharing your positive feedback with us. Thank you, Customer Service.
Always great service but this one was slower to receive then normally 1 week in my hand.
We're glad to hear you appreciate our service! We understand your recent delivery took longer than expected and we're always working to improve our shipping times. Thank you, Customer Service.
We're so glad to hear you had such a positive experience with us! We truly appreciate your kind words. Thank you, Customer Service.
My experience with fragrances is on point. I've been using them for so many years and I will never stop. Great products and wonderful prices.
We're so pleased to hear that your experience with fragrances is always on point and that you've been a loyal customer for so many years! We appreciate you highlighting our great products and wonderful prices. Thank you, Customer Service.
I’ve been shopping here for years! Great prices, speedy delivery, wonderful selection and availability of perfumes & colognes. Items are always packaged with care.
We're so pleased to hear you've been a loyal customer for years and appreciate our great prices, speedy delivery, and wonderful selection of perfumes and colognes. It's fantastic to know your items are always packaged with care! Thank you, Customer Service.
279 reviews matching