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Beauty & Well-being

FragranceNet

279 reviews

4.5279 reviews
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About FragranceNet

Data updated
Website
www.fragrancenet.com
Category
Beauty & Well-being
Location
United States · Deer Park
Status
Unclaimed
Last 12 months
279 reviews
Replies to negative
80% (24/30)
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Is FragranceNet legit?

FragranceNet (www.fragrancenet.com) has a 4.5 out of 5 rating on OK.one, based on 279 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. 86% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 80% of negative reviews. Last updated 2026-08-10.

What people say

c
customer · 2 reviews · Verified · Experienced 2026-08-04 ·

Good place to get luxury French perfumes

Reply from FragranceNet2026-08-06

We are so pleased to hear that you consider us a good place to find luxury French perfumes! Your positive feedback truly means a lot to us. Thank you, Customer Service.

K
Kevin Larsen · 4 reviews · Verified · Experienced 2026-08-04 ·

Good quality product

Good quality product. Website user friendly and easy to navigate. I’ve ordered from this website for yrs…😁

Reply from FragranceNet2026-08-06

We're so pleased to hear you've enjoyed the good quality of our products and found our website user-friendly and easy to navigate over the years! We truly appreciate your continued support. Thank you, Customer Service.

J
Joey M · 1 review · Verified · Experienced 2026-08-04 ·

Great price and fast shipping

Great price and fast shipping. However, a couple of the bottles I ordered did not smell right. I had other people check also and they agreed. I think the bottles were old. Maybe the type of sample box I ordered was discontinued and this was what was left from years ago. I dunno, but I doubt I’ll order from this place again. Thanks.

Reply from FragranceNet2026-08-06

We sincerely apologize that your fragrance did not meet your expectations. We appreciate your feedback as we take concerns like this very seriously, as customer satisfaction is our top priority. All our fragrances are 100% genuine and sourced from authorized distributors. To resolve this quickly, we’ve emailed you a prepaid return label with detailed instructions. Once we receive your return, we will issue a full refund. Your satisfaction and trust mean everything to us. Please note items must be returned prior to 90 business days from receipt of purchase to ensure that your original payment method is refunded appropriately. Thank you, Customer Service

K
Kathryn · 2 reviews · Verified · Experienced 2026-07-28 ·

The perfume was good❤️

A
Alia Darwiche · 1 review · Verified · Experienced 2026-07-25 ·

It was perfect

It was perfect, on time and as I asked for.

E
Ellen · 2 reviews · Verified · Experienced 2026-07-28 ·

Plusses and minuses

You had the product for about a 1/3 discount compared to full retail. It took a considerable amount of time, but was delivered intact and is the "real deal". Other products are not at a significant discount. I really only registered to get the one product. I would give a 5 but, was promised 40% off first purchase at checkout and that was not done. I don't trust the 35% off offers. It's sort of a scam. I need to manage email because I get too many promotions. FragranceNet is here for ME, the customer, not to push product.

C
Charles · 1 review · Verified · Experienced 2026-08-02 ·

Good Customer Service

Availability was good and shipping was quick. the last mile courier delivered to the wrong address and FragranceNet was quick to respond. Package was retrieved and delivered within two days of notification of problem.

T
Theresa Taylor · 6 reviews · Verified · Experienced 2026-07-28 ·

Fantastic company…

Awesome selection of authentic cologne/perfume, and other personal items. Love the prices and the frequent sales. Have not had any issues dealing with this company....just great products.

J
Jessica · 1 review · Verified · Experienced 2026-08-03 ·

Amazon for some reason mixes my house…

Amazon for some reason mixes my house and a home in a different town up. I no longer purchase from Amazon for this reason and feared it would happen when I saw the shipment method. The photo provided as proof of delivery is not my home but rather 3 hrs away. Unfortunately this will be my last purchase as Amazon is an unreliable delivery method. Please resend to Warroad MN. Thank you for your time and I hope you have a great day!

M
Michael Carr · 1 review · Verified · Experienced 2026-07-28 ·

They purposely make it nearly…

They purposely make it nearly impossible to make a return. It's shady. I ordered a certain fragrance (Cuba Gold) and when the package came I found out that they had put a cheaper fragrance (Cuba Bronze) inside of the "gold" box. I'm never ordering from this shady company again.

Reply from FragranceNet2026-08-06

We sincerely apologize that an incorrect item was received and for any inconvenience this may have caused. We appreciate your feedback as we take concerns like this very seriously, as customer satisfaction is our top priority. To resolve this quickly, we have issued a refund to your original method of payment. We appreciate your patience and understanding as we move to make this right. Thank you, Customer Service

B
Bruce Barnett · 1 review · Verified · Experienced 2026-07-27 ·

I was unable to log in to check for my…

I was unable to log in to check for my order further more it was a birthday present that arrived late.

A
Armando Barrgan · 1 review · Verified · Experienced 2026-07-27 ·

I placed my order two days ago

I placed my order two days ago, and it hasn't been shipped.

D
Devin weston · 1 review · Experienced 2026-08-06 ·

TOTAL SCAM!!!!

TOTAL SCAM!!!! My package says delivered but it’s not here. I demand a refund!!! Order number:405505701

N
Nancy Tricoche · 1 review · Verified · Experienced 2026-08-05 ·

Love my fragrance!!!

A
Ann · 2 reviews · Verified · Experienced 2026-08-04 ·

Great service and wonderful pricing.

B
BillyBoy · 2 reviews · Verified · Experienced 2026-08-03 ·

The company actually has the colognes…

The company actually has the colognes that i like for a reasonable price. And the customer service is absolutely amazing!💪🏿👏🏿🙏🏿

S
SCOTT COLEMAN · 1 review · Verified · Experienced 2026-08-04 ·

Always can get a great deal and easy to…

Always can get a great deal and easy to navigate!

A
ANA from the United States · 5 reviews · Verified · Experienced 2026-07-16 ·

Great shopping experience

Great prices, easy returns . A lot of different fragrances to choose from. Also I live the option to buy .27 travel size - love that!

P
Patricia Ryan · 2 reviews · Experienced 2026-08-04 ·

I love how quick the shipping is

I love how quick the shipping is. The price is also amazing. I would Recommend!

C
Cayetano Olivarez · 1 review · Verified · Experienced 2026-07-27 ·

Everything.

Easy to get some time to get some good stuff.