FragranceNet (www.fragrancenet.com) has a 4.5 out of 5 rating on OK.one, based on 279 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. 86% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 80% of negative reviews. Last updated 2026-08-10.
Great price fast shipping. Exactly what I was looking for
Reply from FragranceNet2026-08-05
We're so pleased to hear you found exactly what you were looking for, and appreciate our great price and fast shipping! Thank you for your wonderful feedback.
Thank you,
Customer Service.
Bottle of perfume came cracked and leaked everywhere. I called customer service they said to send an email w the order number and they will get back in 2 days. Nobody has acknowledged my email. I buy stuff from here all the time w no issues, the past two orders have been terrible. One bottle showed up empty and the other cracked and leaked.
Reply from FragranceNet2026-08-05
We sincerely apologize for the condition in which your item has been received. We have processed your replacement order. You will receive another email once your order has shipped.
Also, you may expect to receive an email with an attachment which will include a prepaid return label, along with detailed instructions as to how to send the item back to us. We appreciate your patience and understanding on this matter.
Thank you,
Customer Service
I love the perfumes I purchased and it was a birthday gift and my sister loved them.
Reply from FragranceNet2026-08-05
We're so happy to hear you love the perfumes you purchased and that your sister loved them as a birthday gift! Thank you for sharing your positive experience.
Thank you,
Customer Service.
Excellent fragrance, price and delivery, love it!!!!
Reply from FragranceNet2026-08-05
We are absolutely delighted to hear that you love the fragrance, price, and delivery! Your positive feedback truly means a lot to us.
Thank you,
Customer Service.
Really like a lot of the fragrance: Light Blue Capris of love!!! AMAZING 💖💖💖
Reply from FragranceNet2026-08-05
We're so pleased to hear you really like the fragrance, especially Light Blue Capris! It's wonderful to know you find it amazing. Thank you for your wonderful feedback.
Thank you,
Customer Service.
J
Jason Hoang · 2 reviews · Experienced 2026-08-05 ·
★★★★★
Order AU402841817
Order AU402841817
Extremely frustrating, ive been run around the loop for this order, i was asked to return the products and I packaged it and shipped it back with the label you guys provided and now you guys forgot to accept it or something so being returned. Now I have to waste hours dealing with this and figuring out things. I have had so many orders with you guys and never had a problem and now that I have you guys are making my life difficult. Please give me a refund this was never my fault, otherwise I will give up on dealing with you guys and charge back. I do not wish to deal with that
Reply from FragranceNet2026-08-05
We sincerely apologize for the difficulty you have experienced with your recent order and for any inconvenience this may have caused. Your feedback is invaluable to us, as it helps us identify areas where we can improve and better serve you. We take concerns like this very seriously, as customer satisfaction is our top priority. We understand your frustration and appreciate your patience. A member of our customer service team will reach out to further assist.
Thank you,
Customer Service
We appreciate your positive feedback on our product quality, pricing, and fast delivery. We are so pleased you had a positive experience.
Thank you,
Customer Service.
We appreciate your positive feedback regarding our fast shipping and good prices. We are delighted that you are satisfied with your experience.
Thank you,
Customer Service.
S
Steve · 4 reviews · Verified · Experienced 2026-07-27 ·
★★★★★
Fast delivery
B
BP · 1 review · Verified · Experienced 2026-07-30 ·
★★★★★
Fast shipping
Fast shipping. Variety of perfumes ranging from niche to dupes.
Definitely would recommend, also relatively affordable.
Everything I ordered came on time. Prices were a bit higher than you can find at other places, but you have a lot more variety available from FragranceNet. Totally satisfied with the delivery and shipping and love the products.
Great product at a great price with quick shipping
Reply from FragranceNet2026-08-06
We are so pleased to hear that you enjoyed our great product, excellent price, and quick shipping. We truly appreciate your positive feedback!
Thank you,
Customer Service.
I have ordered twice from this company and have been completely happy with the service. The package arrived on time with a picture of it sitting on my front porch. I received my Elizabeth Arden makeup, which I have used for many years, at a good price and I thank you.
Pat S · 2 reviews · Verified · Experienced 2026-08-03 ·
★★★★★
Prices are great and delivery was…
Prices are great and delivery was excellent too
L
Laura · 2 reviews · Experienced 2026-08-05 ·
★★★★★
Awesome products great price
Love the selection of items offered and the prices. The products I have ordered have been great from shampoos to make up ,perfume and colognes...ect. I am always looking out for great deals aswell always have coupons. Delivery service is quick never had an issue.