For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Shopping & Fashion

FWRD

Claimed

101 reviews

4.4101 reviews
Write a review

About FWRD

Data updated
Website
www.fwrd.com
Category
Shopping & Fashion
Location
United States
Status
Unclaimed
Last 12 months
101 reviews
Replies to negative
0% (0/16)
Do you own FWRD? Claim this profile for free and start replying to reviews.

About this business

Official page of www.FWRD.COMFollow us on Twitter! www.twitter.com/FWRD

Written by the business, not verified by us.

Is FWRD legit?

FWRD (www.fwrd.com) has a 4.4 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 84% of reviews are 4 stars or higher and 15% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Customer service, Price. Last updated 2026-08-28.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Consumers frequently report excellent customer service, with many praising interactions as phenomenal, friendly, and highly professional. Customers are also very pleased with product quality and fast delivery, noting items arrived quickly and were well-packaged, even from international locations. However, some people felt negative experiences regarding the ordering and shipping process, such as instances where orders went missing in transit or arrived without delivery documentation. Additionally, a small group suggested issues with the final order fulfillment, noting problems like being unable to modify an order or receiving items with defects.

Auto-generated from all reviews of this business. For reference only.

What people say

Great risk management and timely turn around on my order

There was a bit of an issue with my order. I had used my debit card, and was shipping to my sister. Hence it was flagged for follow up. Which I appreciated. I’m glad they look out for such potential issues. The risk department promptly contacted me and we were able to have the authorization happen and my jacket was shipped to my sister in time for our celebration. It’s great quality.

They have a sketchy checkout process…

They have a sketchy checkout process and shipped to the wrong address. Now they won’t do anything about it except reply with a bunch of hear and flower emojis. They also said they would reship or refund and then they proceeded to not do it. 0/10. If I could give a negative review I would.

Loulou de Saison Cosma top: discounted item, great customer support, fast delivery

Outstanding customer support, and the item had a significant discount. It was the only place I could find the Loulou de Saison Cosma top in the colour and size I wanted (XS, ochre colour). The postage was lightning fast and free.

People also looked at

REVOLVE
Cettire
Farfetch
Joom
BSTN Store
Footshop
StockX3.8KICKS CREW4.0