Fast delivery.
Fast delivery. Thank you
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Written by the business, not verified by us.FWRD (www.fwrd.com) has a 4.4 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 84% of reviews are 4 stars or higher and 15% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Customer service, Price. Last updated 2026-08-28.
Reviewers overwhelmingly had a great experience with this company. Consumers frequently report excellent customer service, with many praising interactions as phenomenal, friendly, and highly professional. Customers are also very pleased with product quality and fast delivery, noting items arrived quickly and were well-packaged, even from international locations. However, some people felt negative experiences regarding the ordering and shipping process, such as instances where orders went missing in transit or arrived without delivery documentation. Additionally, a small group suggested issues with the final order fulfillment, noting problems like being unable to modify an order or receiving items with defects.
Auto-generated from all reviews of this business. For reference only.Fast delivery. Thank you
It was bought for my son for Christmas so I don’t know if he liked it yet, but I loved it quality material
There was a bit of an issue with my order. I had used my debit card, and was shipping to my sister. Hence it was flagged for follow up. Which I appreciated. I’m glad they look out for such potential issues. The risk department promptly contacted me and we were able to have the authorization happen and my jacket was shipped to my sister in time for our celebration. It’s great quality.
Accurate and fast delivery. Very satisfying customer service!
Found a completely sold out item everywhere on this site. Quick service and delivery (although delivery charge very high for an item the size of a 50p pence!). Am happy i got it though
The website is very easy to navigate and there are lots of great choices. I was Christmas shopping and found so many great gifts. My items arrived quickly and I am happy with the quality.
Tracking provided in a timely manner. Arrived on date expected and was packed well. Bought as a gift and they loved it!
Amazing team , incredibly responsive and communications throughout !
How quick and helpful everything was made my experience great
They have a sketchy checkout process and shipped to the wrong address. Now they won’t do anything about it except reply with a bunch of hear and flower emojis. They also said they would reship or refund and then they proceeded to not do it. 0/10. If I could give a negative review I would.
very good, love all clothes
Outstanding customer support, and the item had a significant discount. It was the only place I could find the Loulou de Saison Cosma top in the colour and size I wanted (XS, ochre colour). The postage was lightning fast and free.
101 reviews matching