Money taken but no game.
I have paid but have got my game. No response from customer services. Order GD202004060127592368_1 Please refund my order.
About Gamesdeal.com
Data updated- Website
- www.gamesdeal.com
- Category
- Hobbies & Crafts
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 1 review
- Replies to negative
- 69% (62/90)
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About this business
Gamesdeal.com is an online platform that provides secure and swift access to a variety of products such as game activation codes, Xbox Live cards, PSN codes and time-cards for online games in amazing prices. We offer more than just a sale,our customers can often get coupon codes and take part in our promotion campaigns. Besides,we have 24/7 reliable customer service.
Is Gamesdeal.com legit?
Gamesdeal.com (www.gamesdeal.com) has a 3.1 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is mixed. Opinions are polarized: 53% rate it 4 stars or higher while 43% give 1 star; The business has replied to 69% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-27.
What people say
Took my money no product given
Took my money no product given. No confirmation email but the money has been withdraw from my account. Order no. GD202004032253301308
Reply from Gamesdeal.com2020-04-07
Hi We have already refunded to you, pls check it. Best Regards
Definitely Scam.
Definitely Scam. Promised delivery in a few minutes. Waited for 24 hours and still nothing. No answer from Customer Service after two mails including the order number. "Live Chat" Button not functioning. Avoid!
Reply from Gamesdeal.com2020-04-03
Hi Could you pls give me your order number, i will check it. Best Regards
Took my money but no product given - BAD and SLOW
Took my money but no product given Order No. GD202004021929554278_1 Ordered a game, payment is processed but no item has been delivered. If this continues like the other reviews I will complain to paypal. Send me the code or give me my money back.
Reply from Gamesdeal.com2020-04-03
Hi Your order is out of stock, and we will refund to you. Best Regards
Bad NOT HAPPY
Bad I ordered sims 4 and have not received it. I have sent messages and heard nothing!! NOT happy and i want a refund!!!
Reply from Gamesdeal.com2020-03-30
Hi Could you pls give me your order number? Best Regards
DISAAPOINTED
DISAAPOINTED My order number is GD202003250548061610_1 I did not get any product code or MY MONEY BACK I have reported many times but no feedback I do not advise ANYONE to buy from here I'm highly disappointed and will be looking into suing this fake company after seeing many similar reviews as mine !
Reply from Gamesdeal.com2020-03-26
Hi Tnanks for you feedback. We have already refunded to you, please check it. Best Regards
thanks for the games!` really helps…
thanks for the games!` really helps during these days of lockdown. They are cheap and works well so 5 stars for that.
Took my money but no product given
Took my money but no product given! THIS IS A SCAM Order No. GD202003080548381495_1 I ordered The Sims 3, PAID FOR IT, but no item has been delivered. Send me the code or give me a refund!
Reply from Gamesdeal.com2020-03-17
Hi Thanks for your feedback We have already refunded to you, please check it. Best Regards
Took my money but no product given
Order No. GD202003080548381495_1 Ordered a game, payment is processed but no item has been delivered. If this continues like the other reviews I will complain to paypal and visa. Send me the code or give me my money back.
Reply from Gamesdeal.com2020-03-09
Hi we have already refunded to you, please check it. Best Regards
AVOID All of my points and games randomly removed from inventory…
All of my points and games randomly wiped from my account. Customer Services was initially responsive but now does not even reply to emails. After building up some points, I was keen to use them - I sent a full list of various purchases over the last couple of years to customer services and it just went dead. I have sent 4-5 emails since but now just nothing. Are they even still in business? I bought many games from gamesdeal.com but they don't seem to care about looking after their longtime customers. I would avoid if I were you - I have switched to CJS CD keys.
Reply from Gamesdeal.com2020-03-09
Hi We are so sorry, we still runs. Because of increasing order, our livechat sometimes are really busy, so sorry for not reply you in time. Best Regards
This is one the best company Highly…
This is one the best company Highly recommended
Ordered on the 27th a cd key with a…
Ordered on the 27th a cd key with a "delivery within minutes" mention, 1 day later i haven't received anything. I send an e mail to the support resulting in no answer for the moment. The quality of service of this website is poor compared to most of its competitors (and i will not cite any just not to appear biased in my judgement). Overall, i am not recommending at all (The grading might change depending on the answer of the support) Order No. GD202002280226523628_1 UPDATE: 1 week later no key received and no answer from the support.
Reply from Gamesdeal.com2020-03-02
Hi Could you please provide your order number, we'd like to help you deal with the problem. Best Regards
Scam!
I ordered Doom Eterenal, order number: GD202002040227103038_1 I never got the product or a single response from their support. I had to get my money back with PayPal. 100% scammers! EDIT: They want me to remove this review because I got refunded, which is beyond ridiculous. You were forced to refund me through PayPal because you didn't respond at all, not with a single word. So you claimed I'll get the key within minutes, made me pay 60 Euros, then I had to slap you in your face with a PayPal complaint to get my money back after 2.5 weeks, while your customer support never replied. In what world is this not a scam? I don't doubt it, even slightly, that without PayPal, I wouldn't have gotten my money back. You're scammers! Go to hell!
Reply from Gamesdeal.com2020-02-24
Hi We have already refunded to you, please check it. Best Regards
Just ordered from them no support and…
Just ordered from them no support and no idea where my key is GD202002220508575189_1
Reply from Gamesdeal.com2020-02-24
Hi We have already refunded to you, please check it. Best Regards
order# GD202002170942429972_1
order# GD202002170942429972_1 what is going on I always use this site now all of a sudden I place a order paid but haven't gotten my key#. And the Live chat told me they was sold out but still have the item for sale on the site. Then I got a 14day code I paid for cause he told they wont have the other one for a week but the code they gave me was redeemed and now they don't reply back or email.......
Reply from Gamesdeal.com2020-02-24
Hi We have already refunded to you, please check it. Best Regards
BAD!
I wrote a review here some weeks ago and you (gamesdeal) replied to my review asking for the order number. Well the order number is the GD202002050406537664 . Once again let me remeber you that I bought a code that doesnt work and didnt get any money back nor a valid code.
Reply from Gamesdeal.com2020-02-17
Hi We have already delivered to you, please check it. Best Regards
not a happy camper, trying to be patient but no customer service response is making me annoyed
I have used this site for years to get my xbox gold renewal and usually it is fast, but i paid for my new gold subscription and have not recieved it via email like i usually do. i have sent emails and tried talking to the so called live chat and no one has ever answered. usually im pretty happy with this sit but this time not so much. i hope i get my item before monday because if not im going to be filing a dispute bc they arent even replying to their customer service emails or chat and in my account it just says processing, but the money has come out of my credit card and paypal
Reply from Gamesdeal.com2020-02-11
Hi Could you please offer you order number, we will check it for you. Best Regards
Order never arrived and contact was ignored.
My order has been stock on 'Processing' but paid for nearly 72 hours now and no one ever responds in their live chat, their emails are ignored, their twitter has been dead since mid-2019 and their facebook support apparently only operates during certain hours. Put bluntly this has been a horrible first time impression as a customer and I will not be returning. Giving them a few more hours before I put in a dispute with PayPal. Pathetic. EDIT: Per website response, this is my order number: GD202002040713304661_1 - you still have yet to answer either of my emails. EDIT: They emailed me recently asking me to remove my review since they refunded following my PayPal dispute. They obviously completely neglected their opportunity to explain or apologise for their utter lack of communication leading up to that. So no, you're essentially scammers and deserve to shut down. My review stays.
Reply from Gamesdeal.com2020-02-11
Hi Sorry for late response, have you got the key? If not, please provide me with your order number. Best Regards
Scam and do not refund
I ordered Psn gift card 4 days ago No support No replay No refund Do not ever buy or trust Order for verification GD202002010923165501_1
Reply from Gamesdeal.com2020-02-11
Hi We have already delivered to you, please check it. Best Regards
I bought xbox live gold for 14 days
I bought xbox live gold for 14 days, but it came used, support is not responding. Gamesdeal. Com No code. Order by mail, support service is not responding.
Reply from Gamesdeal.com2020-02-11
Hi Sorry for late response, have you got the key? If not, please provide me with your order number. Best Regards
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