I have even waiting for 2 days for my…
I have been waiting 2 days for my order. Want a refund please. Order#GD202006280505118654_1
Reply from Gamesdeal.com2020-07-01
Hi We have already refunded to you, please check it. Best Regards
About Gamesdeal.com
Data updated- Website
- www.gamesdeal.com
- Category
- Hobbies & Crafts
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 1 review
- Replies to negative
- 69% (62/90)
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About this business
Gamesdeal.com is an online platform that provides secure and swift access to a variety of products such as game activation codes, Xbox Live cards, PSN codes and time-cards for online games in amazing prices. We offer more than just a sale,our customers can often get coupon codes and take part in our promotion campaigns. Besides,we have 24/7 reliable customer service.
Is Gamesdeal.com legit?
Gamesdeal.com (www.gamesdeal.com) has a 3.1 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is mixed. Opinions are polarized: 53% rate it 4 stars or higher while 43% give 1 star; The business has replied to 69% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-27.
What people say
They sell pirated keys - confirmed
hi I'd like to discuss order number GD-195100870875 from March 2018 which was for a Windows 10 professional product key yes what is the question I have re-installed windows and the product is failing to activate using this key *our keys just support activate once , if you reinstalled after activation , the key will be invalid.* I have just been in contact with Microsoft support who have informed me that the key is a pirated key and that i should get in touch with you for a replacement key I have a MS investigation reference if you need it but if you could please supply me with a replacement key, then I will consider his matter closed Time has passed so long that we cannot provide you with a new key I will pass on your details to MS for investigation, they seemed pretty convinced that you acting in bad faith and they requested your details to take this matter further if you can provide me with a replacement key, then there is no need to take this matter further You can communicate with Microsoft that's not very good customer service do you care? What do you think is a good customer service? Provide you with a new key? I purchased a key in good faith, if this key was genuine then it would a) work in perpetuity, b) not be identified as a "pirate" key by Microsoft Our keys are valid and legal. The reason why the keys you purchased cannot be used is because you reinstalled the system this is key is not genuine, as report by the company that ultimately decides these things, Microsoft Microsoft say's your previous statement is untrue a genuine key should be usable any number of times they have identified the key your provided a a "pirated" key Are yo saying I should listen to you and believe that Microsoft is lying? or is it more likely that Microsoft is correct and that you have, perhaps unwittingly, provided me with a "pirated" key would you like to reply before I post this transcript and contact MS to take this matter further? have a nice day ! - session terminated by GamesDeal.com -
Reply from Gamesdeal.com2020-07-01
Hi Could you please give me your email address, we will send you an email to solve this problem. Becuase you order is in 2018, it was a so long time, we can not find the details about the order. Best Regards
I bought a digital game off this…
I bought a digital game off this website, and they still haven't sent me my code for the game! I'm having second thoughts about me purchasing off this website. BTW I need a refund ASAP.
Reply from Gamesdeal.com2020-06-22
Hi Thanks for choosing Gamesdeal. So sorry for letting you wait for so long time, we can refund to you, could you please send me your order number? Best Regards
Spamalot
I signed up for this but didn't use them ultimately as I found much cheaper deals for what I was looking for elsewhere. Since signing up I've been constantly spammed with emails. The unsubscribe link in the messages takes you to a webpage that appears to have Russian text on it. Translating the page in to English says "you have not unsubscribed from anything". Nothing else, no link to another page, so a pointless exercise. Logging on to the site and attempting to close my account was a waste of time too. No options to close the account or specify mailing preferences. It all seems very amateur for an online company that has supposedly been running for seven years. Last ditch is to email them directly, but I don't hold out much hope I'll get a response. Clearly they don't want you to unsubscribe or they'd make it easy, like most online services. Update: After emailing I received a response to advise my account would be closed and the constant emails have stopped.
Reply from Gamesdeal.com2020-06-04
Hi We are so sorry for that and thanks for your advice, we will solve the problem of unsubscribe link. Best Regards
Ordered a giftcard and still didnt got…
Ordered a giftcard and still didnt got it after 30 minutes
Reply from Gamesdeal.com2020-05-25
Hi Could you please give me your order number, i will help you check it. Best Regards
#257494 order number it says i will get…
#257494 order number it says i will get my get instantly, but i waited almost an hour..
Reply from Gamesdeal.com2020-05-20
Hi Could you please give me your order number which begins with GD, thanks. Best Regards
Was slightly hesitant to use this…
Was slightly hesitant to use this website as the past few reviews were all negative (saying they'd been charged but not received the key) however I took a chance as the price for the game I wanted was so low (60% off the steam price). Received the key within 2 mins of payment, very happy.
Didn't get my game after 4 days
Order No. GD202005101910062180_1 After 4 days of waiting, my game has still not been delivered to my email. The live chat and emails have not been answered, I want a refund now. Awful service.
Reply from Gamesdeal.com2020-05-20
Hi We have already refunded to you, please check it. Best Regards
Paid for a Game nothing has happened…
Paid for a Game nothing has happened live chat is useless want the game soon or money back Order Number: GD202005110730074057
Reply from Gamesdeal.com2020-05-12
Hi We have already refunded to you, please check it. Best Regards
Poor service
Bought a game from here, took the money but no email receipt or key has followed. No response on the support messenger. GD202005081828316142_1 Update: got in through on messenger eventually. Was told the game was out of stock and offered refund. Waiting for refund to come through. Update 2: refund now processed. Got there in the end, but very slow and not good that they allowed me to purchase a game that was not in stock.
Reply from Gamesdeal.com2020-05-12
Hi We have already refunded to you, please check it. Best Regards
I NEVER GOT MY GAME
I NEVER GOT MY GAME , I ORDERED SIMS 4
Reply from Gamesdeal.com2020-05-08
Hi Thanks for choosing Gamesdeal Could you please show me your order number, i will check it for you. Best Regards
You have to get support yourself to get NOTHING
You have to get support yourself to get nothing (sorry if it is hard to read, us english is not my native language) (therefore contacting support and Worldpay support in english was a bit trickycause the special terminas) Gamedeals Ordernumber GL202004041946313398_1 Had previous good experiences with this shop, and after a look in , my order history I have already spent round about 750 € in this Shop. Unfortunately, I had a problem with the above-mentioned order number for the first time and then learned the dark side of the shop. On 04.04.2020 I bought a game and paid for it via DirectPay handled by Worldpay. Since nothing happened that I contacted service on 05.04.2020. Then I was told that they can see, that my Money was transfer to Worldpay, and they get the notification that everything is al right, but Worldpay didn´t send the money to them right away. The Service / Support tells me then I have to contact WorldPay or my bank, My bank told me what I already know, a direct payment is like handing the money over in cash. So they couldn´t do anything to help me Worldpay on the other hand, answered my Email like that. We are terrible sorry, but you send an request from an unregistered Email, only our customers with registered Email become support. Please send your request via an registered Email or contact the merchant, if they for example cancel the Order I get my money back. So I send this to the Gamesdeal/Gameladen Support multiple Times. And nothing happend. I only was send back, ohh sorry Bro, your Order is still marked unpaid. And then they even stop answering my E-Mails The support has done nothing in the whole time. The status updates, was only the ones I can see in my account. So now I`m thinking I can say good bye to my 75 Bucks and have nothing. Neither the Game or the Money THEREFORE I WILL NEVER BUY SOMETHING AGAIN Update 24.05.2020 Receive an E-Mail with 5 questions. After answering them, become another E-Mail with following text Hi, We have not received this payment. You can contact the bank and worldpay to confirm Have a nice day! I have send multiple times clear evidence, that my money was send to Worldpay, and also send that Worldpay don´t allow me to contact the support, because I don´t have an registered E-Mail. But the merchant should have one, when they simply contact them everything would be alright. So my 75 Bucks are down the drain Therefore my decision is clear I NEVER DO BUSINESS WITH THIS COMPANY AGAIN
Reply from Gamesdeal.com2020-05-09
Hi So sorry for let you wait for so long time. We have sent you an email to know some information, could you please check and reply it? Best Regards
Bought and paid for PES 2019
Bought and paid for PES 2019 with order number GD202004270345348068_1, however, i haven't received the link to download the game or whatever. System already cleared transaction as "paid". The support on the site was responsive and got it sorted out in time.
Reply from Gamesdeal.com2020-04-29
Hi We have already delivered to you, please check it in your account. Best Regards
I hope they will improve their service…
I hope they will improve their service next time, i’ll never visit this store again. Btw they haven’t refunded me my money, my order number is GD202004211756286639_1
Reply from Gamesdeal.com2020-04-26
Hi Thanks for choosing Gamesdeal We have already refunded to you, please check it. Best Regards
Nope
Nope! Shady and resells keys they give you , plus if you lose keys they will not give you a copy as stated. Always thought it was weird that they gave you a scan of a key from a game box instead of a code. Very shady , stay clear.
Reply from Gamesdeal.com2020-04-21
Hi What's problem with you order, and could you please give me your order number? Best Regards
最悪な組織！！
Order No. GD202004160323007291_1 The code has not been sent to the email! No matter how many times I emailed, it was ignored! !! If you paid but didn't provide the service, please refund! !! !! !!
Reply from Gamesdeal.com2020-04-20
Hi We have already refunded to you, pls check it. Best Regards
website spooky after that i paid for a…
website spooky after that i paid for a 20$ gift card i did not receive the code and then i sent a message in the chat no reply thhen after 5 hours got a reply they said send your phone number and a photo of you holding the id as soon as i sent them they told me that they are out of stock ???? if there is no stock then why you need my informationto confirm the purchase . i do not recommend still waiting for the refund nothing yet
Reply from Gamesdeal.com2020-04-20
Hi Could you please give me your order number? Best Regards
FRAUD CHEAT SCAM paid for a Game didn't receive my game KeY since 1 Week…
FRAUD CHEAT SCAM paid for a game but didn't get the key for. I ordered my Game Key for Football Manager 2020 EU-Version on 2th April 2020 on their partner Site www. Gameladen com . on my Bank transfer www gamesdeal com is mentioned. So these companys are the same! This Shop is not trust worthy at all. I want my money back or get my Game key NOW. Football Manager 2020 European Key! Order ID: GL202004022200106984_1 Your Bank Account who received the payment: GB55 BARC 2036 4769 0270 55 description: www gamesdeal com GIROPAY0011300020SK8ITTH421 Please check you eMails, I send several emails with the payment confirmation!!! Where should I send it again? Your homepage Payment system is broken. Get in contact with your Co-Company www gameladen com . both companys received the money on the same bank account! This is a total Desaster. Name me any working e-Mail adress i will sent you the bank confirmation, too. I have mailed several E-mails with the bank transfer confirmation, never get an response! You answer here, but never response to any Mail i have send you!!!!
Reply from Gamesdeal.com2020-04-10
Hi Thanks for your feedback, We have already delivered to you, pls check it in your account.
Paid and no game download given
Paid and no game download sent, just some weird nonsensical email about your key with no actual link to the game, very poor service or a scam, cannot tell which Edit: Game order no. GD202004080432585287 Second edit: no response after I uploaded order number. Had to seek a refund through my bank. Avoid.
Reply from Gamesdeal.com2020-04-08
Hi Could you pls give me your order number, i will check it. Best Regards
things got sorted out
i recently posted that Gamesdeal didn't send me my key for the game i bought but they have pulled through and did what i thought they wouldn't do. i apologize if my previous review came off pretty bad. as i have said before, i've ordered from gamesdeal many times in the past two years so i had confidence in them. they continue to change their methods but it is comforting to know they are still willing to provide good service. i hope you guys continue to try your best with your website and i hope you can forgive me for my first review on you all.
Reply from Gamesdeal.com2020-04-07
Hi We have already delivered to you, pls check it. Best Regards
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