GenealogyBank (www.genealogybank.com) has a 4.7 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Legal Services & Government and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
These people are dream to work with. They respond right away to any questions or concerns. They listen well and resolved my issue within minutes. I would highly recommend them for any of your search help.
Reply from GenealogyBank2026-03-25
Thank you for sharing! The team will be thrilled to see this comment!
I was able.
To find some information but needed assistance to further my search. I called GenealogyBank, the representative was so attentive to my questions.Tried her best to help me out.Stayed on the phone with me for quite a while.I highly recommend using them. Thank you, GenealogyBank for helping me find closure searching my ancestors.
Reply from GenealogyBank2025-12-11
Thank you for your kind words. We are always happy to assist.
I am very satisfied with my recent interaction with Genealogy.com. It was a dispute over being billed $200 for a two year subscription...that I never remembered signing up for. Their records showed it was for something (they showed) that'd I'd clicked for (but, after 2 years, I had no recollection of doing) (and besides, I'd never willingly sign up for a two-year subscription for anything!); Anyway, the kind folks at Genealogybank.com refunded my money, no hard feelings, and everything is fine.
I might do business with Genealogybank.com in the future, but not in 2 year blocks.
Reply from GenealogyBank2025-11-19
We have lots of plans to choose from. Reach out when you're ready for a promotional price.