Very useful
Very useful. The app is a bit confusing.
About Getaround
Data updated- Website
- www.getaround.com
- Category
- Vehicles & Transportation
- Location
- United States · San Francisco
- Status
- Unclaimed
- Last 12 months
- 200 reviews
- Replies to negative
- 0% (0/21)
Do you own Getaround? Claim this profile for free and start replying to reviews.
Is Getaround legit?
Getaround (www.getaround.com) has a 4.5 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. 88% of reviews are 4 stars or higher and 9% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.
What people say
Ma location c'est bien passée
Ma location c'est bien passée. L'application Getaround a quelques points bloquants mais on s'en sorts.
Simple efficace pratique
All went smoothly
Great service
Great service. Really good communication with owner. Unable to book an extended rental over 30 days and had to 'end' & 'start new' booking with the same car
Pratique
Simple, pratique, efficaca
App had some hiccups like not prompting…
App had some hiccups like not prompting me to use current location at checkout and asking me if doors were locked even though the app is supposed to look the doors, but overall great experience
Super
Super ! Merci
Great experience
Great car - Robert very helpful owner!
Very good contact a d follow up with…
Very good contact a d follow up with Getaround following issues with the car. The car ear however not in an excellent state ( passenger seat couldn't be put upright, steering wheel hard to turn...).
Disponibilité
Disponibilité, tarif, qualité
Application très pratique et intuitive
Application très pratique et intuitive, je valide ;)
Ancien client de l'app concurrente.
Ancien client de l'app concurrente.. Inscription simple , rapide, efficace ! Excellente expérience ! Je recommande à 100%
Merci super experiéce voiture au top
Au top et super pratique !
Top top top
Top top top. Mr est très attentionné et disponible.
Avoid Getaround if you value your time.
Avoid Getaround if you value your time. My identity verification was manually reviewed, and I was told that my documents were invalid. I submitted the exact same documents again, but instead of properly reviewing them, my account was blocked. I then contacted support by email, and after another manual review I was told that my residence permit had expired in 2024. The problem is that the document clearly states an expiry date of 29 September 2026. Anyone can read it in a few seconds. This means my documents were reviewed at least three separate times, yet no one noticed the obvious difference between 2024 and 2026. Because of this mistake, I lost my original booking. By the time I could make a new reservation, the price for the same rental period had increased to almost double. I had to waste my time proving that 2026 is not 2024. This level of incompetence in an identity verification process is extremely disappointing and has cost me both time and money.
Service
Service Application
So far so good
voiture, instructions et emplacement au top
excellent feedback ; voiture top, emplacement et instructions clairs.