Getaround

Nice and professional

The van was perfect for a trip in discovering places.

The van was perfect for a trip in norway. The bed is super comfortable and the cooking tools helped a lot during the trip. Booking the camping gears was a great option. Jone is very helpful and kind. He gave us good recommendations and hes very responsive.

Great:)

Easy pick and a nice and comfortable car to drive☺️

They dont pay owners of cars

I rented my car 3 times and the last time, it was returned with a broken tyre and an empty tank. This was 5 months ago and I still haven't received any money, neither for the rental nor for the empty tank. I just got problems to deal with fixing the tyre and transporting the car and now wasting my time texting GetAround with only AI answers coming.

Tres bon contact

Tres bon contact Voiture nickel

Agréable surprise

Agréable surprise Location simple facile et peu coûteuse

Beware.Scammers

Beware. After months they charge on your credit card with no reason. Total scammers

Not what we expected

We made an appointment to be picked up in Marrakesh at a fix time, but they arrived nearly 1 hour too late and we missed the sunset in the desert on our camel ride. Since we departure later than expected, they should have skiped the drop-in at the smal place for arg.oil, was wast of time. The camel ride was also just a "joke" riding for 10 min. Food they served in the evening was good and the show was nice.

Worst Customer service ever. None existent.

This is really some of the worst customer service experience I have seen. Firstly it took a while to actually get past the FAQ's and to where I could type a message. Took them several days to reply and the reply did not answer my query. It only gave instructions about their procedures, which I had already done. I replied to the email and explaining again. No answer. I sent a second email and still no answer. They are clearly not interested in getting and keeping customers. Only to take your money. I had booked a car and owner had accepted it. Good thing I hadn't paid yet. Naturally I have now deleted my account and the owner lost out on a weeks rental. In short, my issue had to do with the verification process in Norway which required what is called a bankid. As I have not lived there for over 26 years, I do not have this as it requires a Norwegian bank account and one has show up in person to get one. My big issue here is that there is no backup alternative and no interest in trying to find a solution. Absolutely appalling. My strong advice: STAY AWAY FROM THEM! They are unreliable.

Super

Super ! Au top conforme aux attentes

Application simple

Application simple, rassurante, facile. J'ai trouvé le véhicule, géré la prise en main et la restitution avec photos et guidage de l'application. Merci

Parfait as usual.

Veldig bra

Veldig bra :) all good

The van was as indicated

The van was as indicated. It had more damage to the bodywork than I had expected, but nothing that was a problem. The adblue tank needed to be refilled in 340km. That was a bit disconcerting. But since we only intended to drive 240km wasn't actually a problem. Still I found it a worry and also surprising the owner would allow it to get so empty.

It was ice experience to use get around

Great great car

Top !

Top Top Top !

CONTACT SURPRENANT MAIS EFFICACE

Tres belle experience

Tres belle experience, serve efficace, en plus on ma renbourser 11,00€ d'essence parce que j'en avait trop. Au top

Great car and owner!