We are committed to making every customers are able to buy what they really need when they are in we , and enjoy shopping time.On our website you will find a wide range of personalized gifts, from custom-named jewelry to uniquely designed homewares, all demonstrating our pursuit of creativity and uniqueness. Whether you're celebrating a birthday, anniversary, wedding, or expressing friendship and love, our wide range of options ensures you'll find the perfect gift to make the recipient feel special.
Written by the business, not verified by us.Getwelfare (www.getwelfare.com) has a 2.1 out of 5 rating on OK.one, based on 85 user reviews collected here. It is listed under Events & Entertainment and its reputation is poor. 62% of reviews are 1 star, a relatively high share; The business has replied to 61% of negative reviews; 16 of them were added in the last 12 months. Last updated 2026-10-24.
Workmanship is outstanding for the price
We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future
I loved the product! Very cute! But I didn’t receive it til a month after purchase. I wouldn’t have minded that except I had to email and ask what was going on instead of being updated.
We are so sorry Dear， that the poor express service didn't satisfy you. Our customer service has been following up the logistics information for you. You can contact our customer service next time and choose a better local express service for you. I wish you a happy life.
I ordered about a month and a half ago and it still hasn't arrived. When I ordered, it said it would have arrived within a few weeks but there wasn't any adjustment for the holiday. Also, the tracking on the item doesn't give an ETA so I have no idea when it will arrive. On the positive side, I reached out to the support team and they responded relatively quickly. Unfortunately, I will not be purchasing from here again.
We are so sorry Dear， that the poor express service didn't satisfy you. Our customer service has been following up the logistics information for you. You can contact our customer service next time and choose a better local express service for you. I wish you a happy life.
The quality is not good. And the pictures are extremely blurry
Dear customers, I'm very sorry for causing you any unpleasantness. We understand that this product did not meet your expectations. I personally apologize for any trouble this has caused you. If you have any questions please contact email: [email protected]. We will help you deal with it in time.
The product was amazing and beautiful but it did take a long time for it to arrive.
We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future
Absolutely terrible item so cheaply made but the cost of the lamp was expensive. Can all bent and when I've asked to return the item and get a refund I've only been offered 50% of my money back. Very disappointed
Dear customers, I'm very sorry for causing you any unpleasantness. We understand that this product did not meet your expectations. I personally apologize for any trouble this has caused you. If you have any questions please contact email: [email protected]. We will help you deal with it in time.
When I placed my order you could easily track the item. It was getting close to when I was expecting it but grew suspicious. I contacted customer service and they responded very quickly and reassured me I will be getting it very soon.It arrived the next day.
Thank you for taking your time for positive feedback! We are happy to hear that you had a pleasant experience with us. Your suggestion is our motivation to continuously improve and provide better services
Bought 2 of these, after reading some of the reveiws I wondered if I'd done the right thing. Delivery was fast and the items were faultless the photo's printed on the hearts were also good quality. Very happy with the purchase. I only wish you could buy more hearts with the photo's printed on to be able to add to the tree.
Thank you once again for taking the time to share your thoughts with us. Your feedback is instrumental in helping us improve, and we look forward to delivering a better experience during your next interaction with us. If you have any further concerns or questions, please don't hesitate to reach out. We are here to assist you every step of the way.
I placed my order and questioning for any information on it and no reply. Then I cancel it and all of a sudden I get the reply I can't cancel yet still no info when I would receive it. Now I will return it cause I didn't want it. Even after I canceled it, they still sent it. Now I have to pay to have it returned. I better get my full refund after all this. Never purchasing from this site again! I've returned the package for a full refund but it's waiting in customs...honestly think they gave me a wrong address on purpose! It's Feb 22, 2024 and still dealing with this issue. Do not purchase from this website or company!!!!!
We deeply apologize for any inconvenience caused. Rest assured, it was never our intention to disappoint you. Your feedback is invaluable, and we thank you for bringing it to our attention. We are committed to making improvements and ensuring a better experience for you in the future.
So beautiful, just a perfect gift!
We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future
Not good about sending updates , after a month of ordering the item is no where close still.
Dear customers We apologize for the inconvenience. All misunderstandings stem from miscommunication. We always treat every customer with a sincere attitude. If you encounter any questions or comments during the shopping process, our customer service staff will contact you again for processing. We will definitely handle it properly for you and give you a satisfactory answer! Have a nice day!
So I am really thankful and did like the very helpful team. However, I am a little disappointed with the quality of the item because when you look at the website, their items look a lot bigger and the photos look more clearer and it just looks different when my friend received it I looked at it and it wasn’t what I wanted it looks completely different ….
Dear customers We apologize for the inconvenience. All misunderstandings stem from miscommunication. We always treat every customer with a sincere attitude. If you encounter any questions or comments during the shopping process, our customer service staff will contact you again for processing. We will definitely handle it properly for you and give you a satisfactory answer! Have a nice day!
I received my item and it didn’t look like the picture that was displayed on the website. The item was poorly made. I emailed you guys asking for a refund as I did not want the item. I understand that it is costume and can not be resold, but I would have liked a full refund like it is stated in your return policy.
Dear customers We apologize for the inconvenience. All misunderstandings stem from miscommunication. We always treat every customer with a sincere attitude. If you encounter any questions or comments during the shopping process, our customer service staff will contact you again for processing. We will definitely handle it properly for you and give you a satisfactory answer! Have a nice day!
Product arrived broken, customer service told me it wasn’t their fault, only was promised a 70% after insisting 50% was unacceptable, and I’m hoping that I will receive it. The product quality was disappointing as well. Shop elsewhere!
Dear customers, Thank you for taking the time to report product issues to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We would love the opportunity to correct the problem and provide you with the best solution. Please feel free to contact us directly at [email protected] with your order information. We will be happy to assist you further. Thank you for bringing this matter to our attention. Your feedback helps us improve our products and services. Have a great day! Sincerely, [[email protected]]
One photo was initially quite blurry. It was likely due to the poor resolution of the photo submitted yet it would have been helpful to have received a "warning" that the photo likely would not work for the product, before we submitted the order. While it took a few back and forth emails, we did get a response and they are working with us to create a replacement product with a better quality photo (on our end). I appreciated the care and concern from the company. Once the revised product is received I am hopeful it will be a wonderful gift for the recipient.
Dear customers, Thank you for taking the time to report product issues to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We would love the opportunity to correct the problem and provide you with the best solution. Please feel free to contact us directly at [email protected] with your order information. We will be happy to assist you further. Thank you for bringing this matter to our attention. Your feedback helps us improve our products and services. Have a great day! Sincerely, [[email protected] ]
I really like the picture billfold I purchased for my husband for Christmas with hassle-free and fast shipping and price. thanks a lot.
We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future
Dear customers Our products have always been loved by the majority of users, so our quality control has always been very strict, please rest assured that if the products you receive have any quality problems, you can contact our customer service again and provide Your order number, our customer service will definitely give you a satisfactory answer! Looking forward to your reply again! Have a great day! [email protected]
Product was poorly made from cheap material. I did not receive anything like what was pictured on the website. It was hot glued together with globs at the joins and strings of hot glue hanging off all over the place. The lights weren't lined up with the names so that my wife's name wasn't even lit, while the lights went 4 inches past my name. They offered to make another one, without addressing any of the construction and material concerns but I'd have to pay for shipping. When I explained all the problems with it, the responding email said, and I quote, "but does it work?" Refering to the cheap strip of lights that were glued on in the wrong spot. The only refund they were willing to give me was 1/3 of what I paid, minus the cost of materials and the shipping that I paid for in the first place. For $51 order, I received $14 refunded for a completely unacceptable product. The customer service was rude and grudging and completely unhelpful. Terrible company, terrible people.
Dear customers We apologize for the inconvenience. All misunderstandings stem from miscommunication. We always treat every customer with a sincere attitude. If you encounter any questions or comments during the shopping process, our customer service staff will contact you again for processing. We will definitely handle it properly for you and give you a satisfactory answer! Have a nice day!
I liked the unique & special gift idea. The customized night light which included our names & anniversary date. But font size of our names were both different & I'm not sure how to change the bulb if the light goes out. A bulb is not present. Something else used to create light instead. Customer service through email was good & great timing to reply back.
Apologies for any inconvenience caused. Customer service is of utmost importance to us, and we're concerned to hear about this. Your feedback will be shared with our teams for prompt action. To assist you better, kindly provide your order number so we can review the product details and analyze the issue. Rest assured, we are committed to making improvements and ensuring your satisfaction. Thank you for bringing this to our attention.
Thank you for taking your time for positive feedback! We are happy to hear that you had a pleasant experience with us. Your suggestion is our motivation to continuously improve and provide better services. Thank you for liking our product and we look forward to serving you again soon!
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