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Events & Entertainment

Getwelfare

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85 reviews

2.185 reviews
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About Getwelfare

Data updated
Website
www.getwelfare.com
Category
Events & Entertainment
Location
China
Status
Unclaimed
Last 12 months
16 reviews
Replies to negative
61% (35/57)
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About this business

We are committed to making every customers are able to buy what they really need when they are in we , and enjoy shopping time.On our website you will find a wide range of personalized gifts, from custom-named jewelry to uniquely designed homewares, all demonstrating our pursuit of creativity and uniqueness. Whether you're celebrating a birthday, anniversary, wedding, or expressing friendship and love, our wide range of options ensures you'll find the perfect gift to make the recipient feel special.

Written by the business, not verified by us.

Is Getwelfare legit?

Getwelfare (www.getwelfare.com) has a 2.1 out of 5 rating on OK.one, based on 85 user reviews collected here. It is listed under Events & Entertainment and its reputation is poor. 62% of reviews are 1 star, a relatively high share; The business has replied to 61% of negative reviews; 16 of them were added in the last 12 months. Last updated 2026-10-24.

What people say

Sent wrong item and didn't have what I ordered

They sent the wrong item and it was no where close to what i ordered! It fit in my hand and held about 3oz of liquid. Although it did not have ANY measurements or size for a whiskey decantor i didn't expect a hand held tiny item for $45. They wanted to force me to keep it by first offering a 70% refund. I had to go back and forth to make them refund the full amount I paid. Ordering from Facebook is a gamble. Not doing it again. They are ripping ppl off!!!

I am very disappointed with the product…

I am very disappointed with the product I received. It looks nothing like the product that was advertised or shown when I placed my order. The item I received is significantly different in appearance and does not match what I expected based on the listing. I would appreciate a resolution to this issue, whether that is a full refund or a replacement with the product that was actually advertised. Please let me know how you intend to resolve this. Thank you.

Very disappointing experience

Very disappointing experience. My order was significantly delayed, and when it was finally shipped, the seller left my house number off the shipping address. I contacted them three times with the correct address but received no response. I never received my order. Instead of providing a full refund or replacing the item at no cost, they first offered only a 50% refund and later increased it to 70%. I paid 100% for an item I never received due to an error that was not mine. Very poor customer service and communication. I would not recommend this seller.

They refused to return my item

They refused to return my item. I didn't like the product when it arrived. I tried to return it and they constantly refused it without a good explanation.

Reply from Getwelfare2026-02-11

Dear Customer, we are very sorry for any inconvenience caused. We understand that the product did not meet your expectations. We deeply regret the inconvenience you have experienced. Should you discover any damage or defects with the product, please contact us again by email at [email protected]. We will assist you promptly in resolving the issue.

The lettering was so tiny and there was…

The lettering was so tiny and there was one bolt missing

Reply from Getwelfare2026-02-11

Dear Customer, we are very sorry for any inconvenience caused. We understand that the product did not meet your expectations. We deeply regret the inconvenience you have experienced. Should you discover any damage or defects with the product, please contact us again by email at [email protected]. We will assist you promptly in resolving the issue.

It took over 2 months to arrive and…

It took over 2 months to arrive and only was sent after I complained, it missed my sisters graduation and looked nothing like the photo of her I had given the company. Very expensive and a waste of money.

Reply from Getwelfare2026-02-11

Dear Customer, we are very sorry for any inconvenience caused. We understand that the product did not meet your expectations. We deeply regret the inconvenience you have experienced. Should you discover any damage or defects with the product, please contact us again by email at [email protected]. We will assist you promptly in resolving the issue.

Do not use this company

Do not use this company. They sent me the entirely wrong item and then refused to refund me. Am currently going through the chargeback process with my credit card company to get a refund.

Reply from Getwelfare2026-02-11

Dear Customer, we are very sorry for any inconvenience caused. We understand that the product did not meet your expectations. We deeply regret the inconvenience you have experienced. Should you discover any damage or defects with the product, please contact us again by email at [email protected]. We will assist you promptly in resolving the issue.

I paid extra delivery charges of £25 to…

I paid extra delivery charges of £25 to get the item shipped quicker. However that didn't happen and it took 5 weeks to arrive whereas I had paid for it to arrive in 1 week. The item was shoddy and cheap. The plaque didn't even look like the person I had it made for. Nothing like the picture I had issued and the colouring was terrible. The acrylic was cheap and breaks easily. I wouldn't recommend this.

Reply from Getwelfare2026-01-06

Dear Customer, we are very sorry for any inconvenience caused. We understand that the product did not meet your expectations. We deeply regret the inconvenience you have experienced. Should you discover any damage or defects with the product, please contact us again by email at [email protected]. We will assist you promptly in resolving the issue.

package smashed

Reply from Getwelfare2026-01-06

Dear Customer, we are very sorry for any inconvenience caused. We understand that the product did not meet your expectations. We deeply regret the inconvenience you have experienced. Should you discover any damage or defects with the product, please contact us again by email at [email protected]. We will assist you promptly in resolving the issue.

Would NEVER buy from this seller again

Would NEVER buy from this seller again, waiting over 2 months for my purchase and when it came it was truly shocking not what they advertised, please save your money. If I could give it 0 stars I would.

Reply from Getwelfare2026-01-06

Dear Customer, we are very sorry for any inconvenience caused. We understand that the product did not meet your expectations. We deeply regret the inconvenience you have experienced. Should you discover any damage or defects with the product, please contact us again by email at [email protected]. We will assist you promptly in resolving the issue.

My order took a long time to arrive but…

My order took a long time to arrive but was as described. The quality was poor compared to the advertised item. Not good value for the price. Would not buy from this company again.

Reply from Getwelfare2025-11-21

Dear Customer, We are deeply sorry for the inconvenience caused. We understand that the product did not meet your expectations. We are deeply sorry for the inconvenience caused to you. Regarding any damage or mistakes in the product, please contact us again by email: [email protected]. We will assist you in resolving the issue in a timely manner.

Terrible experience

Terrible experience, don’t recommend, furthermore avoid if you don’t want to be robbed of money. Product nowhere near to what is advertised, customer service absolutely disgusting, using foreign languages to respond to your query mixed with English, to me action with premeditation to wind up customer. From the start not wiling to help,

Reply from Getwelfare2025-11-21

Dear Customer, We are deeply sorry for the inconvenience caused. We understand that the product did not meet your expectations. We are deeply sorry for the inconvenience caused to you. Regarding any damage or mistakes in the product, please contact us again by email: [email protected]. We will assist you in resolving the issue in a timely manner.

I wouldn’t even give this company 1…

I wouldn’t even give this company 1 star! I don’t know how they keep trading. I sent for a personalised memorial plaque. It took way longer than the 12 days I was told it would take. When it came, the photo and words were printed on the wrong side of the heart, ( Matt side, not the gloss). The photo wasn’t lined up properly in the inset. They stopped replying to me!!

Reply from Getwelfare2025-10-16

Dear Customer, We are deeply sorry for the inconvenience caused. We understand that the product did not meet your expectations. We are deeply sorry for the inconvenience caused to you. Regarding any damage or mistakes in the product, please contact us again by email: [email protected]. We will assist you in resolving the issue in a timely manner.

Be sure to really check your size

My order came much much smaller than I expected it to be. He loved it but his helmet definitely can’t hang from it and barely 2 hats.

Reply from Getwelfare2025-09-29

We sincerely thank you for your feedback, thank you for liking our products. We will collect all valuable suggestions and suggestions and strengthen our service attitude to make customers satisfied and have a comfortable shopping experience. We are very happy and look forward to continuing to work with you in the future

The personalised dog mat i ordered was…

The personalised dog mat i ordered was awful, looked nothing like the picture showed on advertisement. It was just a picture printed on cheap thin sponge. Probably the worst thing I've spent my money on. These companies should not be allowed to deceive people like this. I'd give zero stars if possible.

Reply from Getwelfare2025-09-29

Dear Customer, We are deeply sorry for the inconvenience caused. We understand that the product did not meet your expectations. We are deeply sorry for the inconvenience caused to you. Regarding any damage or mistakes in the product, please contact us again by email: [email protected]. We will assist you in resolving the issue in a timely manner.

DONT BOTHER

DONT BOTHER I ordered with enough time whilst paying for the express delivery. When I emailed and questioned where my item was i was told don't worry its in production. They said go on to your tracking which only showed my order. After multiple emails right near the date I needed it they send me a picture of it on their desk saying there was a fault which they circled bit I can't see it. Have had to get paypal involved who have issued a full refund due to fake tracking. Disgusting company

Reply from Getwelfare2025-09-19

Dear Customer, We are deeply sorry for the inconvenience caused. We understand that the product did not meet your expectations. We are deeply sorry for the inconvenience caused to you. Regarding any damage or mistakes in the product, please contact us again by email: [email protected]. We will assist you in resolving the issue in a timely manner.

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