I love this store
I love this store, is easy to find glasses that fit your face
About GlassesUSA
Data updated- Website
- www.glassesusa.com
- Category
- Health & Medical
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 276 reviews
- Replies to negative
- 39% (7/18)
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Is GlassesUSA legit?
GlassesUSA (www.glassesusa.com) has a 4.5 out of 5 rating on OK.one, based on 276 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. 87% of reviews are 4 stars or higher and 4% are 1 star; The business has replied to 39% of negative reviews. Last updated 2026-08-10.
What people say
Easy to navigate the website and found…
Easy to navigate the website and found exactly what I needed!
Insurance help and couldn’t try some…
Insurance help and couldn’t try some frames on.
Trouble with completing purchase
Trouble with completing purchase. Not the first time.
Reply from GlassesUSA2026-08-05
Hi, Thank you for your feedback. We're sorry to hear that you encountered difficulties in placing your order. At GlassesUSA.com, we are committed to ensuring that our customers’ needs are being met. We are always looking for ways to improve our service and your feedback is an invaluable part of the process. We are glad that you managed to place your glasses order despite the challenges you have encountered. Your order has already been shipped and the tracking details are available at the following link: https://www.glassesusa.com/tracking/search/. If you have any concerns, you can reach our Customer Care team for assistance everyday from 7 am to midnight EST at 1-844-244-1186. You can also reach us 24/7 on Live Chat at GlassesUSA.com for any other inquiries. Additionally, you can check out our Help Center and get instant answers to the most common questions. https://support.glassesusa.com/hc/en-us Our apologies for any inconvenience and thank you for your patience. Yours truly, GlassesUSA.com
My first glasses were too large and…
My first glasses were too large and they were returned with 110% refund. The return and exchange process was easy!
Loved the filters and break down of…
Loved the filters and break down of lens and options
No place to call with questions preorder
Reply from GlassesUSA2026-08-05
Hi there, Thank you for your feedback. Recently, we improved our self-service to make it easier for our customers to place an order they prefer. At GlassesUSA.com, we are committed to ensuring that our customers’ needs are being met. We are always looking for ways to improve our service and your feedback is an invaluable part of the process. You can reach our Customer Care team for assistance everyday from 7 am to midnight EST at 1-844-244-1186. You can also reach us 24/7 on Live Chat at GlassesUSA.com for any other inquiry. Additionally, you can check out our Help Center and get instant answers to the most common questions. https://support.glassesusa.com/hc/en-us Our apologies for any inconvenience and thank you for your patience. Yours truly, GlassesUSA.com
User friendly
So easy
So easy, fast, and convenient. Love that you can "try on" your face while looking
Very convenient and easy to use
EasyOrdering
Easy to navigate
Easy to navigate. Quality glasses. Fair price. Return customer.
Great affordable glasses
Easy to checkout and look for glasses
fast service
put all info in and system erased
Reply from GlassesUSA2026-08-05
Hi Sean, We're sorry that you would like to delate your details in the system. At GlassesUSA.com, we are committed to ensuring that our customers’ needs are being met. We are always looking for ways to improve our service and your feedback is an invaluable part of the process. You can reach our Customer Care team for assistance everyday from 7 am to midnight EST at 1-844-244-1186. You can also reach us 24/7 on Live Chat at GlassesUSA.com for any other inquiry. Our apologies for any inconvenience and thank you for your patience. Yours truly, GlassesUSA.com
Sending me your promotion code every…
Sending me your promotion code every month
Quick and easy
Easy to Use
Website was relatively easy to navigate, utilize and checkout was also simple.