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Health & Medical

GlassesUSA

276 reviews

4.5276 reviews
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About GlassesUSA

Data updated
Website
www.glassesusa.com
Category
Health & Medical
Location
United States
Status
Unclaimed
Last 12 months
276 reviews
Replies to negative
39% (7/18)
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Is GlassesUSA legit?

GlassesUSA (www.glassesusa.com) has a 4.5 out of 5 rating on OK.one, based on 276 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. 87% of reviews are 4 stars or higher and 4% are 1 star; The business has replied to 39% of negative reviews. Last updated 2026-08-10.

What people say

P
Paul Laferriere · 2 reviews · Verified · Experienced 2026-08-05 ·

Fast, reliable

I've used glasses USA for years and they keep all my records on file for quick and easy re-order. Never had an issue, even after all the orders I placed.

D
Denise Anguiano · 4 reviews · Verified · Experienced 2026-08-05 ·

Great selection

Great selection, quality & prices. Quick Free delivery. This is my second purchase & intend to shop again.

H
Happy w/the help · 1 review · Verified · Experienced 2026-08-05 ·

Spoke to a HUMAN!!

I called customer service, spoke to a human who answered all of my questions.

T
Tom Como · 1 review · Verified · Experienced 2026-08-05 ·

Great website is nice to use

J
Jenny Cheung · 2 reviews · Verified · Experienced 2026-08-05 ·

Like the LIVE try out.

A
April Machado · 1 review · Verified · Experienced 2026-08-05 ·

Love that I can try on glasses

Love that I can try on glasses Great price

J
Jeremiah Hampton · 1 review · Verified · Experienced 2026-08-05 ·

it was good experience EZ GGWP

C
Carole Doody · 1 review · Verified · Experienced 2026-08-05 ·

Quick and easy to get perscription.

S
Shaun Lopez · 1 review · Verified · Experienced 2026-08-05 ·

The WELCOME50 coupon code you emailed…

The WELCOME50 coupon code you emailed me didn't work, nor did the BOGOFREE code. I would have bought two pairs if either of them worked.

Reply from GlassesUSA2026-08-06

Hi Shaun, We're sorry if you experienced any difficulties while placing your glasses order. Our discount coupons do have limitations and the details are listed. These limitations are based on the frame and the lens package being ordered. Only one discount coupon per order can be applied. Your frame selected is on sale. Our Welcome coupon applies to our standard frames and lens package and won't work on Sale or Premium frames. In addition, your order only includes one frame. The BOGO Free coupon is only applicable if your order contains two eligible frames. For further information, you can reach us 24/7 on Live Chat at GlassesUSA.com or by phone everyday from 7 am to midnight EST at 1-844-244-1186. Additionally, you can check out our Help Center and get instant answers to the most common questions. https://support.glassesusa.com/hc/en-us Also, the following link contains detailed information on our promotional discount coupons: https://www.glassesusa.com/coupons-and-promotions Thank you for choosing GlassesUSA.com and we hope that you will enjoy your new glasses. Yours truly, GlassesUSA.com

P
Patricia Burke · 1 review · Verified · Experienced 2026-08-05 ·

Easy ordering

Easy ordering! This is my first order and I'm hoping the glasses look and feel as good as they look online.

R
RC Hoyt · 3 reviews · Verified · Experienced 2026-08-05 ·

Good prices

Good prices. Easy ordering. Klarna payment cinched it.

C
Christopher “CRISCOLA” Chester · 1 review · Verified · Experienced 2026-05-08 ·

I can see clearly

Very user friendly, great variety and hard to choose 😁, glad I had a prescription available and downloaded into the system. Thank you.

R
Robert DiFazio · 1 review · Verified · Experienced 2026-08-04 ·

The company sent me someone else's…

The company sent me someone else's prescription. Then I was told they no longer had my fame in stock and they could not send me a replacement. They gave me a credit for what i had purchased and when i went to order the new glasses it cost me an additional $12.55 in shipping to send me the glasses. The company should be paying for the expedited shipping since it was a mistake on their part and what should have taken two weeks is now going to take an additional 2weeks. Disappointed with how they handled the error. I felt like they thought it was my mistake when it was clearly a mistake on their end. They sent me prescription Ray Ban sunglasses when i ordered Revel Glasses.

Reply from GlassesUSA2026-08-06

Hi Robert, We sincerely apologize for any inconvenience you experienced with the glasses you received. We understand that you returned the item after learning that the frame you purchased was no longer in stock, and you chose a different frame with an additional cost. However, since the original frame is out of stock, we are unable to process a replacement with the same model. Instead, we have provided a 110% store credit, which includes an additional 10% as compensation. Rest assured, we will do our best to ship and deliver your new order as soon as possible. You can reach our Customer Care team for assistance everyday from 7 am to midnight EST at 1-844-244-1186. You can also reach us 24/7 on Live Chat at GlassesUSA.com for any other inquiry. Additionally, you can check out our Help Center and get instant answers to the most common questions. https://support.glassesusa.com/hc/en-us Our apologies for any inconvenience thank you for your patience. Yours truly, GlassesUSA.com

K
Kimberly · 5 reviews · Verified · Experienced 2026-08-05 ·

Very easy website

Very easy website! Picking out my frames and using a saved prescription was nice.

J
Janet Armentrout Miller · 1 review · Verified · Experienced 2026-08-05 ·

Ordering Prescription Sunglasses

Easy ordering. Felt the questions were worthy.

L
Larry Kaylor · 5 reviews · Verified · Experienced 2026-08-05 ·

Online ordering was quick and easy

Online ordering was quick and easy. The website provided many options in each feature category.

J
Jeff Kairis · 1 review · Verified · Experienced 2026-08-05 ·

Easy to use

Was easy to use

T
Tricia Pemberton · 2 reviews · Verified · Experienced 2026-08-05 ·

I like the try-on feature

I like the try-on feature. I like that I could enter my own prescription. Easy to navigate site.

A
Amy P · 1 review · Verified · Experienced 2026-08-05 ·

I really think the virtual try-on…

I really think the virtual try-on feature was very helpful and realistic. I am hoping that the actual glasses will look as good.

m
mr magoo · 1 review · Verified · Experienced 2026-08-05 ·

Reasonable and practical

Reasonable search to narrow down frames, sizing information avail to compare frames, easy check out.