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Electronics & Technology

GoDaddy

278 reviews

4.3278 reviews
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About GoDaddy

Data updated
Website
www.godaddy.com
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
278 reviews
Replies to negative
57% (26/46)
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Is GoDaddy legit?

GoDaddy (www.godaddy.com) has a 4.3 out of 5 rating on OK.one, based on 278 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 81% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 57% of negative reviews. Last updated 2026-08-10.

What people say

L
Lisa Curtis · 3 reviews · Verified · Experienced 2026-08-03 ·

My rep Felicia was very impressive

My rep Felicia was very impressive. Exceptional customer service. 10/10!

Reply from GoDaddy2026-08-06

We're very happy to read about your positive experience working with our live Care teams. Thanks for sharing! -Mike from GoDaddy

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Ray Macs Mobile Detailing LLC · 1 review · Verified · Experienced 2026-07-24 ·

Easy going rep

Easy going rep, that wasn't pushy to make a sale.

Reply from GoDaddy2026-08-06

Thank you for taking the time to provide us with this rating & review! -Mike from GoDaddy

T
Travis D · 3 reviews · Experienced 2026-08-03 ·

You know what i need for the ultimate…

You know what i need for the ultimate end game. Mo silence nughts . Move Fireworks to August 7th. If not sooner. . Meet you where. Who'd all in.... , get immediate secret bridges for wife .. BIG BUSINESS.

D
Darryn & Margaret · 1 review · Verified · Experienced 2026-08-04 ·

I had an issue with my emails and…

I had an issue with my emails and website. Gabriel from GoDaddy was extremely helpful and professional in helping me out. His support has been greatly appreciated. In particular suggesting l move my 1yr website plan to a 3 year plan which saves me hundreds of dollars. Thank you Gabrielle.

C
Cynthia M · 1 review · Verified · Experienced 2026-08-04 ·

Excellent service from Go Daddy representative

The Customer Service Representative was extremely, not only fully answering all my questions but giving me advice to help with my need to edit contact details for our domain name. As a result I will be able to make all amendments easily and without complications.

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Dave Gomez · 1 review · Verified · Experienced 2026-08-03 ·

manager

Customer Service Oriented

Reply from GoDaddy2026-08-06

Thank you for the 5-stars! ⭐-Mike from GoDaddy

S
Shelton S. · 1 review · Verified · Experienced 2026-08-03 ·

Excellent & Efficient Customer Care

The GoDaddy representative, Diana, provided excellent customer service on the call. All my questions were responded to in a thorough, comprehensive, and efficient manner.

M
Michele Marie · 4 reviews · Verified · Experienced 2026-08-03 ·

Excellent back up service

whenever I have an issue, I just make the call, someone answers fairly quickly and they stay with me until completely resolved. You feel like a valued customer with Go Daddy

Reply from GoDaddy2026-08-06

Thank you for choosing GoDaddy! We appreciate your rating & review. -Mike from GoDaddy

A
Alison · 12 reviews · Experienced 2026-08-04 ·

No notice given for renewal and not resolved

I had switched off auto renew on my domain names and a year later I was charged with no email warning or confirmation. I only noticed because my bank account was much lower than expected. Go Daddy refused to refund the money as I hadn't noticed withing 5 days. It was actually 7 days that In contacted them so not a long time. A very confusing system because things look like they are cancelled and wont renew but I got stung and they wouldn't resolve it

E
Ellen E Prunella · 2 reviews · Verified · Experienced 2026-08-03 ·

The support is very helpful.

Reply from GoDaddy2026-08-06

Thank you for the 5-stars! ⭐-Mike from GoDaddy

S
Steven Barnes · 1 review · Verified · Experienced 2026-08-04 ·

Sorry I could not remember her name

Sorry I could not remember her name, but I had 3 issues I could not fix. She walked me through it with no problems. Great Job. Give her a Promotion now.

B
Brian Hardingham · 9 reviews · Verified · Experienced 2026-08-04 ·

I have never had an issue with GoDaddy

I have never had an issue with GoDaddy I phone today to sort out changes to my account and was helped by an excellent staff member who was informative and got me the best deal for my needs.

Reply from GoDaddy2026-08-06

We're very happy to read about your positive experience working with our live Care teams. Thanks for sharing! -Mike from GoDaddy

S
Sándor F. · 8 reviews · Experienced 2026-08-04 ·

GoDaddy support is a joke

GoDaddy support is a joke try to get help and you will be transferred to a new agent every ten minutes, you start the communication all over again, and at the end you have days gone without the solution.

K
Kevin G · 2 reviews · Verified · Experienced 2026-08-03 ·

Extremely satisfied customer... for years

If people are not already familiar with GoDaddy and take the time to read reviews, then be sure I have never had such good service from any company I ever dealt with. The products and services were tailor-fit for my business just right. Any time I have had a question or problem, the team has helped me out and made it easy and affordable to use their services. I highly recommend working with the GoDaddy team and products for all your internet needs.

x
xgrunz · 4 reviews · Experienced 2026-08-04 ·

Doesn't existe

Doesn't existe. They never delivered what I bought ! Be carefull

R
Randall Loyd · 2 reviews · Verified · Experienced 2026-08-04 ·

The customer rep was knowledgeable and…

The customer rep was knowledgeable and able to resolve issue/questions quickly. Actually, saved my some money.

Reply from GoDaddy2026-08-06

Thank you for the 5-stars! ⭐-Mike from GoDaddy

J
Joshua McCanless · 2 reviews · Experienced 2026-08-01 ·

Support is inept

Support is inept and they offer no assistance in helping retrieve information that is lost. Do not use them.

Reply from GoDaddy2026-08-04

Hello Joshua, We appreciate your feedback and are sorry to hear of the frustrations you have encountered. We would like to help and expedited a review of your case so that we can help get everything back on track. Best, Joe

R
Rhavda Emison · 1 review · Verified · Experienced 2026-08-04 ·

Jose is an Awesome Representative

Jose is an Awesome Representative. He knows what he is doing. I had to call back a second time for another issue and was pleased to get Jose again. He remembered me and answered my questions and resolved my problem. It is hard to find knowledgeable representatives.

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SALLY LAKHANI · 2 reviews · Verified · Experienced 2026-08-04 ·

Excellent service by Jason !!

Reply from GoDaddy2026-08-06

We're very happy to read about your positive experience working with our live Care teams. Thanks for sharing! -Mike from GoDaddy

G
Guest User · 2 reviews · Verified · Experienced 2026-08-04 ·

it was simple

it was simple, and efficient

Reply from GoDaddy2026-08-06

Thank you for the 5-stars! ⭐-Mike from GoDaddy