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Money & Insurance

Gold And Silver Online

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102 reviews

4.8102 reviews
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About Gold And Silver Online

Data updated
Website
www.goldandsilveronline.com
Category
Money & Insurance
Location
United States
Status
Unclaimed
Replies to negative
100% (2/2)
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About this business

GoldandSilverOnline.com was designed to allow you to purchase gold and silver safely, securely and with confidence to keep you coming back time and again for all of your gold and silver needs. It is truly your one-stop shop for all your precious metals needs.Buy SilverBuy GoldBuy Pre-1933 US Gold Gold and Silver IRA Accounts Quick LinksContact UsAbout Us

Is Gold And Silver Online legit?

Gold And Silver Online (www.goldandsilveronline.com) has a 4.8 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-09-02.

What people say

Best deal I can find

I ordered metals online for the first time and is was easy and smooth. I set up payment and the ACH was easy and clear. Customer service was helpful with the shipping as I was going out of town and wanted to hold shipping for arrival after I got back home and it was all received just as expected. Also the best deal I can find for buying gold or silver. Thank you.

Prices are reasonable; people are good; delivery needs work!

I recently bought a gold bar and an American gold eagle coin; they sent me 2 emails stating that both items have the same tracking number. I assumed therefore that the two items would be delivered in the same box; only one item came in the box. I called and they told me that their delivery service made a mistake and they would send me the other item; the item arrived this Monday but I was not home at the time since they did not tell me the tracking number for the missed item. USPS left me a note stating that I could pick up the item later that day; they also said that I would be charged $19.99 for shipment. I had to call the company again; a very good woman told me that this is incorrect and she would take care of the matter. She did; I picked up the order and now (after all of this!) everything is OK. Two very large mistakes; their shipping department needs to be talked to! Otherwise, a good company.

Reply from Gold And Silver Online2014-03-25

Thanks for your feedback Thomas, I am glad everything turned out well. As a result of your experience we have modified our systems in the shipping dept. to ensure greater accuracy, as this is very important to customer satisfaction. Sincerely, Eric Griffin

high postage and prices

will not order again

Reply from Gold And Silver Online2014-03-26

This customer placed 2 orders on our website and sent multiple emails complaining about the shipping charge. We attempted to explain the reasons for the $9.95 shipping cost (priority 2-3 delivery and insurance) but customer was not happy with this. We feel initially the customer was attempting to coerce us into giving him free shipping on his 2nd order by giving us a 1 star review. When we attempted to call him he would hang up on us or avoid our calls. While we strive to provide the highest level of customer service, unfortunately we are not able to make everyone happy.

What I expected good service to be.

I am very pleased with the service I received. I was made aware of the process from the very beginning and was kept informed throughout. I did not make a particularly large purchase but I feel as was treated with respect and given great service. Based upon my experience I would recommend Gold and Silver Online to anyone.

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