GolfNow (www.golfnow.com) has a 2.1 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Sports and its reputation is poor. 64% of reviews are 1 star, a relatively high share; The business has replied to 92% of negative reviews. Last updated 2026-08-11.
I really like GolfNow, unfortunately many courses in my area have dropped them. Also, why is it that when booking some courses as a single, the tee time will disappear, saying no longer available, only to come back an hour later? If it's required to book 2, 3 or 4 say so up front, don't frustrate your members.
Booking program is sucks. Promo code is not working properly.
Hi there, we’re sorry to hear about your experience. We understand how frustrating it is when the booking process doesn’t work as expected and promo codes fail to apply properly. Please visit **golfnow.com/support** and select “chat” for direct assistance so our team can review the issue and help troubleshoot. — Gina
I was out of state traveling I booked a TTime and purchased the Cancellation Fee to protect my $$. A tornado watch was implemented and MORE than 24 hours I cancelled my TTime. They did not and would not refund my money. They wanted me to use my moneyas a credit ONLY THROUGH A HOT DEAL” special. What a scam. What was the cancellation fee for??? And I even cancelled my booking more than 24 hrs ahead.
I received a notification that my reservation was cancelled due to a "system error" two days before my tee time I prepaid for four players. I woke up in the middle of the night two weeks early to ensure I got the tee time I wanted. This was a father's day gift! Maybe he'll accept your apology email instead. This is absolutely awful. You took the time to send an email about the problem and took 0 corrective actions. I'll be sure to read my T&C to make sure I don't have legal recourse. You should be ashamed.
Hi there, we’re very sorry to hear about this experience. We understand how disappointing it is to have a prepaid reservation canceled just days before your tee time, especially when it was planned well in advance and intended as a Father’s Day gift. That’s certainly not the experience we want for our customers. We’d appreciate the opportunity to review what happened and investigate further. Please visit **golfnow.com/support** and select “chat” for direct assistance. — Gina
Scam site. I booked 4 tee times and pre-paid $138 per player. One of my friends got hurt and could not play and I cancelled one tee time 5 days in advance. Since the tee time was a "hot deal", they would not refund my money but gave me a credit on my account that expires in 6 months and can only be used for "hot deals" $138 that I will never see again.
Hi WMH, we’re sorry to hear about your experience. We understand how frustrating it is to cancel well in advance and then receive a credit that doesn’t fit your future plans. Hot Deal bookings do have specific terms, but we recognize how disappointing this situation feels. We’d appreciate the opportunity to review your reservation and concerns further. Please visit **golfnow.com/support** and select “chat” for direct assistance. — Gina
The golf course staff were very helpful. Due to the course making the bunkers better for play, there were some delays, but they were acceptable due to the construction.
Hi there, thank you for the 5-star review. We’re glad to hear the course staff were helpful and kept things moving despite the bunker improvements. We appreciate your understanding during the maintenance work and are happy you still had a positive experience. Thanks for choosing GolfNow, and we hope you enjoy your next round. — Gina
Hi there, thank you for the great review. We’re glad to hear you’ve had a good experience and appreciate you taking the time to share your feedback. We look forward to helping you book many more rounds. — Gina
It is easy to find tee times and book. Easy to find the courses you want and the hot deals. Everything about it works great.
Hi there, thank you for the 5-star review. We’re thrilled to hear you find it easy to search for courses, book tee times, and take advantage of Hot Deals. It’s great to know everything is working well for you. We appreciate your support and look forward to helping you book many more rounds. — Gina
There's a word for selling something you don't have: fraud. Picked a tee time - plenty to choose from that day - they charged my credit card, then a note popped up saying the tee time isn't available and that I'll get my money back in a couple of days. This is not the first time this has happened with GolfNow. Should be named PayNow, whether you play or not.
Hi David, we’re sorry to hear about your experience. We understand how frustrating it is to receive an error during booking and then see a charge or authorization on your card. We’d like to review what happened. Please visit **golfnow.com/support** and select “chat” for assistance. — Gina
I made a reservation for a tee time on Sunday May 31st, 2026. I had to go to the emergency room for a heart issue. I had to cancel my tee time and did not receive a refund. There is no way to talk or chat with a person on the website. There has to be exceptions to there cancellation policy, but there’s no way to find out, because you can’t contact them. I’ll never use golf now again. Terrible customer service, because you can’t contact them.
STAY AWAY.....THIS OUTFIT IS A TOTAL JOKE! WEBSITE SUCKS....TERRIBLE CUSTOMER SERVICE. I have tried for days to make a teetime, site shows that slots are available but when I try to book it says "ERROR" , but it charges my credit card anyway (most charges have later been removed, but this is crazy that they can't fix this, and don't seem to care). I have done this at least 10 times in the past 3 days and they have charged my card every time even though I did not get to book. This has been an issues for a long time and nothing has been done to fix the website. Only limited hours that you can call to speak to someone (if you are lucky). I find it hard to understand how the PGA allows this site to be so poorly run. Truly one of he worst companies I have ever dealt with.
GolfNow is ONLY for Hot Deals. For regular-priced tee times, you’re honestly better off booking directly through the golf course website or just calling the course yourself. But if you book a Hot Deal through GolfNow, make sure you 100% attend that tee time because if you need to reschedule, the process is tedious. I was shown refund eligibility during cancellation, but afterward was told it only becomes GolfNow credit usable on only Hot Deal tee times. It is also surprisingly difficult to clearly find their refund/cancellation policy from the website footer. I was honestly under the impression companies were supposed to make these things much more readily available for customers. Even better, the website says credits are valid for 18 months, but ask support and they’ll tell you it’s only 6 months lol. Overall the communication was completely mismatched and the experience was frustrating. Best bet is honestly to just check available tee times on GolfNow and then call the course directly — even if you never use this website, you really are not missing out on anything.
Hi Nexa, we’re sorry to hear about your experience. We understand how frustrating it is when cancellation terms, credit usage, and expiration details don’t align with your expectations or appear inconsistent. We strive to make booking terms and policies clear and accessible, and we appreciate you sharing this detailed feedback. We’d like the opportunity to review your reservation and concerns further. Please visit **golfnow.com/support** and select “chat” for direct assistance so our team can take a closer look and help clarify. — Gina
If I could give them a zero, I would. I booked a reservation at Falconhead Golf Course in Oklahoma. The course was booked by a tournament. GolfNow refuses to refund me my fee. I'll never used them again, and they submitted proof of a transaction that never occurred. I'll be referring them to the Attorney Generals office in their state of incorporation given their fraudulent and deceptive practices. They don't have a working phone number and don't respond to emails. I've used them before. Will never use them again.
Hi there, we’re sorry to hear about your experience. We understand how frustrating it is when a reservation is impacted by course availability and you’re unable to get the resolution you expected. We’d like the opportunity to review your reservation and investigate what happened. Please respond with your full name and the email address associated with your account, or visit **golfnow.com/support** and select “chat” for direct assistance so our team can look into this further. — Gina
Watch out for the checked boxes When you checkout, don't move too fast. They automatically check the box to add a $119 annual membership and if you catch that one, you might miss the donation that you're about to make to their platform. They have a roundup box checked as well and that is the one that got me. When I went back to cancel the reservation, "We're sorry, this reservation is not eligible to be cancelled." How convenient.
Hi there, we’re sorry to hear about your experience. We understand how frustrating it is to feel like add-ons or memberships were applied unexpectedly during checkout, especially when cancellation options did not meet your expectations afterward. We’d like the opportunity to review your reservation and what occurred during checkout. Please respond with your full name and email so our team can take a closer look and help. — Gina
Used them for a while, however, they messed up once and the customer service is horrible. Bunch of people from India who can barely speak english. They are rude and even after admitting they were the ones that made a mistake, they only offered a promo code that can be used at the worst hours. Terrible company, I rather pay extra money in the future rather than use this company again in the future.
Hi there, we’re sorry to hear about your experience. We understand how frustrating it is when an issue isn’t resolved the way you expected, especially after being a long-time user. That’s not the level of service we aim to provide, and we also want all interactions with support to feel respectful and helpful. We’d appreciate the opportunity to review what happened and your experience with the resolution offered. Please visit **golfnow.com/support** and select “chat” for direct assistance so our team can take a closer look. — Gina
Their website and app are horrible and rarely allow a booking. You will spend hours calling customer service and usually the tee time will slip away before you can sort out the mess...save your money, avoid them like the plague!
Hi there, we’re sorry to hear about your experience. We understand how frustrating it is when booking issues prevent you from securing a tee time and support isn’t able to resolve things quickly enough. That’s definitely not the experience we want for our users, and we’d like the opportunity to take a closer look at the issues you encountered with the app and website. Please visit **golfnow.com/support** and select “chat” for direct assistance so our team can review this further and help. — Gina
VERY SCAMY - They sign you up for auto-renew, but when you click the link they provide in through the link in they're email to cancel it goes to GOLFPASS+. Then when you go and turn it off and it says no membership. They then charge you $100 again the following year. Called customer service and they say you should of went to the GOLFNOW website instead of the cancelation link in they're email. HEADS UP! Very Shady and Deceptive Business Practices!
Hi Billy, we’re sorry to hear about your experience. We understand how frustrating it is when renewal and cancellation settings don’t behave the way you expected, especially when it results in an unexpected charge. Membership management and renewal preferences should always be clear and easy to access, and we recognize your concerns about the process you described. We’d appreciate the opportunity to review your account and what happened with the renewal and cancellation flow. Please visit golfnow.com/support and select “chat” for direct assistance so our team can take a closer look and help. — Gina
Shady!! I went to book and it kept saying error, and then the tee time was gone.
Hi there, we’re sorry for the frustration. We understand how concerning it is to receive repeated errors during booking and then see the tee time disappear. Tee times can update in real time based on availability and demand, but we know that doesn’t make the experience any less frustrating when you’re trying to complete a reservation. Please visit golfnow.com/support and select “chat” for direct assistance so our team can take a closer look at what happened. — Gina
Made a tee time being aware of their 24 hour cancelation policy. Received news of death in family at 12:50. Contacted golf now to cancel at 1:14. 24 hours and 1 minutes before tee time. By the time it was processed it was 1:16. They refused to refund, saying I was 1 minute late, disregarding the online initiation. Can't reach anyone with power to intervene.
Hi John, we’re very sorry for your loss and understand how upsetting and frustrating this situation must have been. We recognize your concern regarding the timing of the cancellation request and understand why you feel the initiation time should have been considered. That’s certainly not the experience we want anyone to have during a personal emergency. We’d appreciate the opportunity to review the reservation and the cancellation timeline in more detail. Please visit golfnow.com/support and select “chat” for direct assistance so our team can take a closer look. — Gina
Zero stars if possible. Customer service was the worst to deal with. Tried to get a refund on a booking that was made by mistake. They said a manager would call me back and never did. I reached out to their chat service and dealt with even worse customer service. Do not book with this site. You can just call the course yourself. Save time, stress and money. Rep's name was Thasibile
Hi there, we’re sorry to hear about your experience. We understand how frustrating it is when a booking mistake isn’t resolved and when you don’t receive the follow-up you were expecting. That’s not the level of service we aim to provide, and we also appreciate you calling out your interaction so it can be reviewed. We’d like the opportunity to take a closer look at your reservation and what happened. Please visit golfnow.com/support and select “chat” for direct assistance so our team can help. — Gina
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