GolfNow (www.golfnow.com) has a 2.1 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Sports and its reputation is poor. 64% of reviews are 1 star, a relatively high share; The business has replied to 92% of negative reviews. Last updated 2026-08-11.
What people say
B
Bryton Baum · 1 review · Experienced 2026-03-18 ·
★★★★★
Membership Not Worth the Price
GolfNow charges a premium for its paid membership, but the benefits are so restrictive that they feel almost unusable. You sign up expecting meaningful value from the points, credits, and discounts, only to find out they apply in very limited situations, on a narrow set of tee times, and with so many exclusions that they rarely help when you actually want to book. It creates the impression that the membership is packed with perks, but once you try to use them, the fine print matters more than the benefit itself.
What makes it even more frustrating is that the points don’t seem to have a consistent value. Even when you do find a course that allows GolfPass points, and that already seems uncommon for the courses in my area, the value you get from those points can vary from course to course. That means the same points you earned don’t redeem at any kind of universal or predictable rate, which makes the program feel even less transparent and less useful. A rewards system should be simple and reliable, not something where the value changes depending on where you happen to book.
For a paid membership, this has been incredibly disappointing. You are paying extra for benefits that are advertised as a major advantage, but in practice they are difficult to use, inconsistently applied, and often unavailable when you actually need/want them. Instead of making booking easier and more affordable, the membership turns into an exercise in hunting for exceptions, loopholes, and limited eligibility. At that point, it stops feeling like a real perk and starts feeling like an upsell built around benefits that are technically offered but practically hard to use.
Reply from GolfNow2026-03-19
Hi there, we’re really sorry to hear about your experience and appreciate you taking the time to share such detailed feedback.
We understand how frustrating it can be when membership benefits, points, and discounts don’t feel as accessible or consistent as expected. Your concerns around usability, transparency, and overall value are important, and this is not the experience we want for our members.
We’d like the opportunity to review your account and have someone follow up with you directly. Please let us know your full name and the email address associated with your account so our team can reach out and take a closer look.
- Gina
G
Gregg F · 2 reviews · Experienced 2026-03-06 ·
★★★★★
Everything worked out great all the way…
Everything worked out great all the way around. Could not have been easier.
Reply from GolfNow2026-03-16
Hi Gregg, thank you for the great review. We’re glad to hear everything worked out smoothly and that the process was easy for you.
We appreciate you choosing GolfNow and look forward to helping you book your next round.
— Gina
B
Big Richard · 1 review · Experienced 2026-03-08 ·
★★★★★
Read the fine print!The 30% discount on a $168 4some…
The 30% discount on a $168 4some booking turned out to only be $20!?? 😫
Reply from GolfNow2026-03-16
Hi Big Richard, we’re sorry to hear the discount didn’t match what you expected. We understand how frustrating that can be.
If you’d like us to review the booking and the promotion that was applied, please visit golfnow.com/support and select “chat” for direct assistance so our team can take a closer look.
— Gina
I use Golf Now up in Michigan and in Flordia great advantages for having the membership
I use Golf Now up in Michigan and in Florida. We living in Florida traveling to Michigan to enjoy many courses up there. This is the easiest site to navagate and the cost is great as you get coupons to make up for the membership fee and discount at most courses. We use it all the time. Well worth the membership,
Reply from GolfNow2026-03-16
Hi Candy, thank you for the wonderful review. We’re glad to hear GolfNow has been helpful for you both in Florida and Michigan. It’s great that you’re getting good value from the coupons, discounts, and ease of booking while enjoying courses in both places.
We truly appreciate you using GolfNow so often and being part of the community. Enjoy your rounds and safe travels between seasons.
— Gina
J
Jake Welsh · 1 review · Experienced 2026-03-09 ·
★★★★★
The course was closed
The course was closed! There should be better communication between GolfNow and the participating golf courses prior to showing available tee times. This should not happen. How do I get a refund?
Reply from GolfNow2026-03-16
Hi Jake, we’re sorry to hear about this experience. Arriving for a tee time only to find the course closed is understandably frustrating, and that’s not something we want our customers to encounter.
We’d like to review your reservation and help make sure the appropriate adjustment or refund is processed. Please visit golfnow.com/support and select “chat” for direct assistance so our team can look into this right away.
— Gina
S
Shug · 1 review · Experienced 2026-03-09 ·
★★★★★
I have always had exceptional service…
I have always had exceptional service on the few times I've called to speak to an agent. Just today, I spoke with "Sema". I was discussing my renewal which has changed AGAIN (obviously not an employee's decision) and she was very understanding, transparent and PROFESSIONAL. She is not in a position to resolve my concerns but promised to call me back in a couple of hours. I think the issues here might surround management and the fact that what Golfnow/Golfpass "used" to represet and what they offer today has eroded in segmental stages - including a sizeable price increase this year! I'm on the cusp of cancelling Golfnow in place of a competitor. It's disappointing because I've been a member for a LOOOONG time. That said, if my dedication/investments (they've never had to wait for payment from me) are not appreciated, I have little choice but to move on. Finally, I have referred Golfnow to untold number of golfers from Arizona to Canada. Perhaps I might have to put that on hold until I hear back from Sema's supervisor?
Reply from GolfNow2026-03-09
Hi Shug, thank you for taking the time to share such thoughtful feedback and for being a long-time member and advocate for GolfNow. We truly appreciate the years you’ve spent with us and the many referrals you’ve made.
We’re very glad to hear that Sema provided you with understanding, transparency, and professionalism. We’ll be sure to share your kind words with her.
Your loyalty absolutely matters to us. We hope to have the opportunity to review your concerns more fully and see what options may be available. If you don’t receive the follow-up you’re expecting, please respond with your full name and email, so we can ensure your concerns are properly escalated.
Thank you again for your honesty and for giving us the chance to improve.
— Gina
T
T M · 3 reviews · Experienced 2026-03-05 ·
★★★★★
Sell your personal information
You end up paying the same amount minus a dollar or two. And they sell your personal information to other companies. Garbage.
Reply from GolfNow2026-03-09
Hi TM,
We want you to know that GolfNow does not sell customers’ personal information. We take privacy and data protection seriously and handle information in accordance with our privacy policy and applicable regulations.
We also understand that value matters. Pricing can vary based on the course, demand, and rate type, and we always aim to be transparent about totals before checkout.
If you have specific concerns about your account or pricing, please visit golfnow.com/support and select “chat” for direct assistance so we can address them directly.
- Gina
P
Perry Wishlow · 1 review · Experienced 2026-03-01 ·
★★★★★
Members beware. Your points expire after 1 year....
I just signed into my Golf Now account and found that I only had 3,849 points??? I knew that last time I looked I had 20,000+ points.
Where did they go?
So I looked for recent emails that I had received from Golf Now.
I received an email from Golf Now on Feb 4, 2026 asking me to renew my membership and encouraged me to use my points towards renewing my membership. This email stated that I had 27,040 points. I ended up not renewing my membership at that time.
I called in today to see where my points have gone and they told me they expired and that I'm not able to get them back. Once their gone their gone. All points expire after one year.
So I then asked if they send out email reminders to their members of expiring points and they said no we do not.
I then asked if they could reinstate my expired points and they said no.
I then asked them if they could reinstate them so that I can use these points towards renewing my membership and they said no.
I then asked how long I've been a member and they told me since 2017.
All I can say is that it's a very very poor way to treat a member who has had a membership with them for the last 9 years...
Reply from GolfNow2026-03-03
Hi Perry, we’re really sorry to hear how frustrating this has been—especially after being a member since 2017. We truly appreciate your long-time loyalty.
We’d like to take a closer look at your account and rewards history to review what happened. Please respond with your full name and email address so we can locate your membership and investigate further.
Thank you for your years as a member and for sharing your feedback.
- Gina
R
Robert Allen · 1 review · Experienced 2026-03-02 ·
★★★★★
You’ll never get a refund!!!
Golf now charged my card for a tee time, that I never got confirmation or a receipt for. Called customer service, who informed me, that although golf now was at fault, they would credit my account for 6 months. I demanded a full refund to my card. They refused. So they screw up and still keep my money. Never ever again. DO NOT USE GOLF-NOW
Reply from GolfNow2026-03-03
Hi Robert, we’re very sorry to hear about this experience. Not receiving a confirmation or receipt and then seeing a charge on your card is understandably concerning.
We’d appreciate the opportunity to review the reservation and the refund request in detail. Please visit golfnow.com/support and select “chat” for direct assistance so our team can take a closer look and work toward a resolution.
— Gina
P
Patrick Moore · 2 reviews · Experienced 2026-02-24 ·
★★★★★
it would not take my pass word i had to…
it would not take my pass word i had to keep changing it
Reply from GolfNow2026-03-03
Hi Patrick, we’re sorry for the frustration. Having to repeatedly change your password just to log in is definitely not a smooth experience.
If you’re still having trouble, please visit golfnow.com/support and select “chat” for direct assistance so our team can review your account and help get this resolved quickly.
— Gina
C
Carlos Camacho · 2 reviews · Experienced 2026-02-21 ·
★★★★★
I canceled my reservation 22 hours…
I canceled my reservation 22 hours prior to my tee time due to an emergency medical condition, and I did not get any credit or refund. I understand the policy requires 24 hrs' notice. However, 22 hours is plenty of time; the golf course was able to re-book my spot in no time, so why I did not get any credit or refund? what a joke
Reply from GolfNow2026-03-03
Hi Carlos, we’re sorry to hear about the situation and hope everything is okay. We understand how frustrating it is to cancel due to a medical emergency and then not receive a credit or refund.
We’d appreciate the opportunity to review your reservation details to ensure everything was processed correctly. Please visit golfnow.com/support and select “chat” for direct assistance so our team can take a closer look.
— Gina
M
Michael GEOGHAN · 2 reviews · Experienced 2026-02-16 ·
★★★★★
rip off company
I got dupped into joining this outfit. I can never get any deals. I search all courses within 15 miles of Stuart FL Out as far a 10-12 days. Never any tee times available at a discount rate. I asked for a refund and no response. Save your money, go directly to the courses you prefer. This Golfpass Goodnow id as rip off.
Reply from GolfNow2026-02-23
Hi Michael, we’re sorry to hear you’re feeling this way. We understand how frustrating it can be if you’re not seeing the discounts or availability you expected in your area.
We’d appreciate the opportunity to review your account and your refund request to make sure it was properly received and addressed. Please visit golfnow.com/support and select “chat” for direct assistance so our team can look into this with you.
— Gina
R
ROGELIO · 5 reviews · Experienced 2026-02-03 ·
★★★★★
GolfNow makes it really easy to book…
GolfNow makes it really easy to book tee times. The website is very member friendly.
Reply from GolfNow2026-02-17
Thank you so much for the kind words! We’re thrilled to hear that you find GolfNow easy to use and member-friendly — that’s exactly what we aim for. Making it simple to find and book tee times is what it’s all about.
We appreciate you being part of the GolfNow community and look forward to helping you book your next round!
- Gina
M
Michael Wilkins · 1 review · Experienced 2026-02-10 ·
★★★★★
When I book more than 1 why aren't they…
When I book more than 1 why aren't they all under my name?
Reply from GolfNow2026-02-17
Hi Michael, if something doesn’t look right on your reservation, we’re happy to take a closer look. Please visit golfnow.com/support and select “chat” for direct assistance, and our team can review the booking with you.
- Gina
C
Customer · 9 reviews · Experienced 2026-02-09 ·
★★★★★
Easy to book and found my tee time…
Easy to book and found my tee time easily.
Reply from GolfNow2026-02-17
We love to hear that! Making it easy to find and book the perfect tee time is exactly what we’re here for. Thanks for choosing GolfNow, and we’ll see you on the course soon!
—Gina
C
Chris · 2 reviews · Experienced 2026-02-09 ·
★★★★★
Canceled my Paid Membership because these guys are terrible
These guys are terrible. I'm a paid member and could not move a tee time. They would not move it for me. So, I canceled for a full refund. Unbelievable!
Reply from GolfNow2026-02-17
We’re sorry to hear you’re feeling this way. We understand how frustrating this can be. We’d appreciate the opportunity to take a closer look at what happened and review your reservation details with you. Please visit golfnow.com/support and select “chat” for direct assistance so our team can help.
We value all of our members and are sorry we didn’t meet your expectations here.
— Gina
D
Darren Meyer · 1 review · Experienced 2025-08-04 ·
★★★★★
This is the absolute worst company I've…
This is the absolute worst company I've ever seen. They'll use fine print to take your money and provide no customer support. I paid extra money to cancel which I did cancel due to weather. They then issued a credit only that was next to impossible to use based on the small print. This is a bunch of crooks and avoid all costs.
UPDATE: YOU CAN SEE THE COMPANY RESPONDED TO MY REVIEW AND IT IS A CANNED RESPONSE. I HAVE ALREADY TALKED TO THEIR REPRESENTATIVES ON MULTIPLE OCCASIONS AND THEY ALL TOLD ME THERE WAS NOTHING THEY WOULD DO TO HELP MY SITUATION. THIS RESPONSE IS SIMPLY TO CONFUSE OTHER PEOPLE THAT ARE READING THESE REVIEWS TO SUGGEST THAT THEIR CUSTOMER SERVICE IS SOMEWHAT HELPFUL. THEY ARE NOT. IF YOU REALLY WANT TO FIX THE SITUATION THEN FEEL FREE TO REACH OUT AND RESOLVE IT AT (540)840-8470 and then I will appropriately update this review.
Reply from GolfNow2026-02-06
We’re really sorry to hear about this experience. We understand how frustrating it can be. That’s not how we want GolfNow to feel for anyone.
We’d appreciate the chance to review what happened and see how we can help. Please visit golfnow.com/support and select “chat” for direct assistance so our team can look into your reservation and credit details.
Thank you for sharing your feedback—it helps us improve.
- Gina
HI! I wanted to use my points at booking. Instructions stated that there would be a pop up at payment. Nothing showed up so I was not able to use my points. Suggestions?
Reply from GolfNow2026-02-02
Thanks for reaching out. We’re sorry for the confusion when trying to use your points at checkout. For direct help, please visit golfnow.com/support and select ‘chat’—our team is here to assist and make things right where possible. We appreciate you bringing this to our attention and hope to get you back to booking with ease soon.
Duplicate Charges Not Refunded By Golf Now- Stay Away!!!
I booked three tee times in Florida on Golf Now before I left Canada in early January this year. I arrived at the first course and paid my green fees in the Pro Shop for the reservation, and then when I returned to Canada, I see a charge for $100.16 from Golf Now for the same reservation that I paid at the course. I thought it would be a straight forward conversation with Golf Now to refund the duplicate charge. After contacting customer Service (Ridley), and after providing all the necessary documentation which clearly outlines the duplicated charge including credit card statements, course information, credit card information, date & time of the booking etc, Golf Now is saying that they cannot see the charge in their records and they will not be refunding the $100.16 Cdn funds. This is outright fraud!! I would recommend not using Golf Now ever, as there ability to manage even the simplest of customer service issues reveals a fundamental problem with using this platform. I would recommend calling the Pro Shop directly for all future bookings.
Reply from GolfNow2026-02-02
We’re very sorry to hear about your experience and understand how concerning this is. This is certainly not the experience we want for our customers, and we take situations like this seriously.
So we can take another look and ensure the correct reservation and payment details are reviewed, please reply with your full name and the email address. This will allow us to locate the booking and investigate further.
For direct help, you can also visit golfnow.com/support and select ‘chat’—our team is here to assist and make things right where possible.
Thank you for bringing this to our attention, and we appreciate the opportunity to review this more closely.
R
Rick Atherton · 2 reviews · Experienced 2026-01-17 ·
★★★★★
The website shows a hot deal which I…
The website shows a hot deal which I book with my credit card and after I provide a credit card it states t time is no longer available. But the t time continues to show available on the website again that day and the next day so I tried again and same result. Then my login shows an error and to contact customer service but their is no customer service number to find anywhere on their website so you have to google the service number which I called. The first call dropped while waiting for an agent, the second call dropped after getting an agent who I asked to check if in fact the t time was available or not so I had to call in a third time and the agent said they are having trouble updating t times. I asked why the system books my credit card and then tells me the t time is no longer available vs telling me first and she had no answer. This system has promise but their execution is very poor.
Reply from GolfNow2026-01-22
Thanks for taking the time to share your experience—we’re really sorry for the frustration and confusion you’ve encountered. That definitely isn’t the smooth, reliable process we aim to provide.
We’d like to help make this right. Please visit golfnow.com/support and select ‘chat’ for direct assistance from our team.
Thank you again for your feedback—it helps us improve.
- Gina
