Awesome Prices, Always - Since we started in 2001 as a small, family-run print shop, our main goal has been simple: to give you fast, easy, and super economical service without ever sacrificing quality. Because we're 100% family-owned, we don't have outside investors to report to—we just report to you! That means we keep our prices low by running efficient, modern facilities, passing all the savings right back to you.We live by our 'low price promise' and insist on industry-leading quality. We're so sure you'll love what you get that we back it up with a 100% satisfaction guarantee for first-time customers. That's our promise that you'll get great prints every time!Whether you're a small business owner or just printing for fun, we're here to help you shine! With production facilities across the U.S. (in California, Texas, and Kentucky), we've got the reach to deliver responsive, quality service to customers everywhere.
Written by the business, not verified by us.GotPrint (www.gotprint.com) has a 3.8 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Media & Publishing and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, User experience, Price. Last updated 2026-08-12.
Reviewers had a great experience with this company. Consumers frequently mention that the online ordering platform is exceptionally user-friendly, allowing them to easily customize designs, select features, and complete printing projects quickly. People also love the affordable pricing structure and the truly impressive quality of the printed items, making it a reliable choice for various business needs. Some reviewers were not happy with extremely high shipping expenses, expensive rates, and unexpected delivery delays when receiving their finished packages. A few consumers additionally reported challenges with customer service assistance, occasional formatting errors, and inconsistent print quality requiring reprints.
Auto-generated from all reviews of this business. For reference only.I didn't like how you could only use the corners to adjust the picture and not the middle and sides.. that is hard.
Hi Gimo, we appreciate your feedback and regret the difficulty you experienced adjusting the picture. Our Customer Service team is available during regular business hours if you ever need any assistance; as we would be happy to help. Thank you, have a great day.
I've been using gotprint for many years, and their products are always great quality at value pricing. The website is easy to use, reorders are a snap, and I usually receive my orders earlier than expected.
Hi Gina, we're happy to hear that you've consistently had a great experience with our products and services over the years! It's great to know that our website is easy to use and reordering is simple for you. Thanks for your positive feedback.
Easy breezy! And the best prices I've found.
We're happy to hear that you found our service easy and our prices the best! Thank you for your positive feedback; it means a lot to us.
Love it!!! Easy and low prices
Hi Alex, we're happy to hear that you find our service easy to use and appreciate our low prices. Thank you for your positive feedback!
Absolutely ridiculous and crazy shipping costs. Been a customer for over 10 years. Added to the cart 20 signs only to be charged DOUBLE the amount of the signs just for shipping. Unacceptable. Any company would put the signs weight together as one order in a bundle to figure out real shipping. Instead, they wanted to charge each individual separate shipping costs. The person who said he was a "supervisor" did not even move his finger to figure out or "try" to find out if they would be able to do that. More like how quickly could he spew out his limited canned knowledge and get off the phone back to scrolling on his mobile or whatever he was doing; sure wasn't to be "bothered" by a customer of over 10 years, lol. We simply had to go with another full color printing vendor who actually took the order as an important order and work with us, not just spout out canned responses. I "might" consider Got Print next order. I might not.
Hi Fox, we appreciate your feedback and would like to further discuss with you. Unfortunately, we were not able to locate your account. When you are free, please contact our friendly Customer Service team to see how we may help. Thank you.
The shipping was way to expensive. If I had not spent over an hour designing the product I would have canceled. I will not be using them again because of shipping price. Shipping was 44.86 and product was only 72.00
Hi Shannon, we apologize for this issue. Our Supervisor team tried to call you to discuss further and were unable to get a hold of you. Please contact our friendly Customer Service team and ask for a Supervisor. We would be happy to help. Thank you.
Everything was so easy to configure with creating and uploading.
We're glad that configuration and uploading were easy for you. Thank you for your positive feedback; we appreciate it.
I love working with Gotprint. Ordering is easy and the printed product is always consistently perfect. KUDOS GOTPRINT!!!
Hi Marty, we're happy to hear that your ordering experience was easy and your printed product consistently met your expectations. Thank you for your positive feedback!
Horrible experience. They got the print wrong, customer service refused to work with me to fix and get it right the second time I placed an order. They placed watermarks on top of my design and refused to remove them. They also only gave proofs that were locked which meant I couldn't test them in illustrator or another application. Absolutely, the worst printing experience I have ever had.
Hi James, we apologize for this issue. Our Supervisor team tried to call you to discuss further and was unable to reach you. Please contact our friendly Customer Service team and ask for a Supervisor. We would be happy to help. Thank you.
i reached out to you regarding my order and account. i still have no response. it's been 3 days. I almost ordered from someone else who was $20 cheaper. This is so sad, being that i ONLY order through you all. It's a sad day.
Hi there, we apologize for this issue. Our Supervisor team tried to call you to discuss further and were unable to get a hold of you. Please contact our friendly Customer Service team and ask for a Supervisor. We would be happy to help. Thank you.
Easy and cost effective! I can always trust their business cards to be cut correctly.
We're happy to hear that our business cards meet your expectations for quality and affordability. We appreciate your trust in our products and services.
I recently ordered customized mugs from here for the first time. There was a small bump in the road after I placed the order, but when I spoke with someone at the company, it was quickly resolved. Production was fast, and my order arrived within days. I am very pleased with the final product.
We appreciate you trying our customized mugs. We are happy the issue was resolved quickly and your order arrived promptly. Thank you for your positive feedback; we value it!
excellent customer service and quick delivery.
We are happy to hear that you received excellent service and prompt delivery! Thank you for your positive feedback; it means a lot to us.
Simply the best for all your marketing needs. I use GotPrint for both of my Companies!
We're happy to hear that our services have been beneficial for your marketing needs across both of your companies. Thank you for your positive feedback!
Terrific web interface. Seems like a great product. Looking forward to see the proofs and final product.
We're happy you find our web interface terrific and the product great! We appreciate your positive feedback and hope you love the proofs and final product.
Easy to use! Customer service very helpful. Ive used both graphic designer and self design, and loved both end products.
We're happy to hear that our platform is easy to use and that our customer service was helpful! We appreciate you sharing your positive experiences with both design options.
Shopping experience has been one of the best: high quality, transparent pricing, very competitive pricing. All included in one visit.
We're happy to hear that you had such a wonderful shopping experience! We truly appreciate your positive feedback regarding our high quality and transparent pricing.
I've used this company before and been satisfied with the service and product. It was very easy to return and update the business cards I've used in the past.
Hi David, we're glad you were satisfied with our service and products previously. It's great to hear that updating your business cards was easy. Thank you for your positive feedback!
My first order i ordered 4 of their business cards at 100 of each. While the quality was good, when I received them I found that 3 of them were missing 25 cards each. That's nearly 25% of my order missing. I only received $22 in store credit. I used that to place a second order. This time I ordered 50 postcards. When I received them, again quality was fine, but I only received 40. It's beyond ridiculous and highly unprofessional that this is a repeat issue.
Hi Kit, thank you for bringing this to our attention. We would like to further assist you, but need more information from you. When you are free, please contact our friendly Customer Service team so we can look into your order. Thank you.
ease of use and price wished had intro free shipping
We appreciate your feedback on the price and ease of use. We'll consider free shipping options. Thanks!
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