Awesome Prices, Always - Since we started in 2001 as a small, family-run print shop, our main goal has been simple: to give you fast, easy, and super economical service without ever sacrificing quality. Because we're 100% family-owned, we don't have outside investors to report to—we just report to you! That means we keep our prices low by running efficient, modern facilities, passing all the savings right back to you.We live by our 'low price promise' and insist on industry-leading quality. We're so sure you'll love what you get that we back it up with a 100% satisfaction guarantee for first-time customers. That's our promise that you'll get great prints every time!Whether you're a small business owner or just printing for fun, we're here to help you shine! With production facilities across the U.S. (in California, Texas, and Kentucky), we've got the reach to deliver responsive, quality service to customers everywhere.
Written by the business, not verified by us.GotPrint (www.gotprint.com) has a 3.8 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Media & Publishing and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, User experience, Price. Last updated 2026-08-12.
Reviewers had a great experience with this company. Consumers frequently mention that the online ordering platform is exceptionally user-friendly, allowing them to easily customize designs, select features, and complete printing projects quickly. People also love the affordable pricing structure and the truly impressive quality of the printed items, making it a reliable choice for various business needs. Some reviewers were not happy with extremely high shipping expenses, expensive rates, and unexpected delivery delays when receiving their finished packages. A few consumers additionally reported challenges with customer service assistance, occasional formatting errors, and inconsistent print quality requiring reprints.
Auto-generated from all reviews of this business. For reference only.this was an amazing experience fast and affordable. cant wait to receive my business cards.
We're happy to hear that you had an amazing experience with our fast and affordable service. We appreciate your feedback and hope you love your cards!
We're happy to be your go-to spot! Thank you for letting us know about your experience; we appreciate it greatly.
Fast service. Always delivers a great product.
We're glad you enjoyed your experience with us! Thank you for your positive feedback; we appreciate it very much.
I’m extremely disappointed with this company’s shipping practices. I was charged $17.78 for “economy” shipping on a very small package of labels, assuming it would at least be handled professionally. Instead of using UPS (which they used on my first order without issue), they switched to USPS — and the package was sent without a return address. My customer has a Restaurant business and they don't have a mailbox there. Postal service from what I now understand only delivers to their PO box. As a result, the shipment has been looping between facilities for days actually since February 20th and is now effectively lost in transit. It didn't matter I try to talk to a manager, at one point they said a supervisor was going to call me and never did. This was an order for my customer, and their shipping mistake reflects directly on my business. Charging nearly $18 for economy shipping and then failing to include basic shipping information is unacceptable and careless. I cannot recommend a company that cuts corners on fulfillment while still charging premium shipping rates.
Hi Yudelka, we apologize for the inconvenience with the delay in transit. We have further reviewed and the package is lost per USPS. We have started a FREE reprint and have upgraded the shipping method to Standard (Ground) on us. We appreciate you taking the time to speak to one of our Supervisors. If you should need more details on the Reprint, do not hesitate contacting our friendly Customer Service team. Thank you for support and patience. Have a wonderful day.
Hi Jimmy, this is great feedback. Thank you for choosing GotPrint.com.
This was my first time ordering with Gotprint.com, it was highly recommended to me by a friend. The website was clean and organized, which I liked. However the website kept asking me for a code, which was a little frustrating. While fitting my design to the safe parameters, the process was a more manual then I would have liked, even hitting the button of fit to scale my design went way off and I had to manually adjust the design to fit correctly. Also because it was my first time ordering with this company I was trying to use the coupon code of " NEWNEW26" upon check out it stated my order didn't qualify with no explanation as to why. When I contacted the customer service, they told me to place the order and then they would ask their manager to give me a credit, but the credit was not guaranteed it was up to the discretion of the manager. Of Course, this being the first time working with GotPrint.com I was not comfortable with that option. I ended up figuring out another way to get a good discount working around the "NEWNEW26" coupon. I am a big Stickler for great customer service regardless of the industry and the customer service person I spoke to almost made me take my business elsewhere. The lady was pressuring and did not ease me worry to just blindly trust her. It was starting to feel scammy. I called my friend and they insured me your website was a legitimate one. So i started looking for a better way to get my discount and check out with out customer service. I am very tech savvy so that part was not difficult but another person might not find a solution to this problem.
Hi Karina, we appreciate you sharing your first-time experience. We regret the coupon code and design scaling caused frustration. After reviewing your account, we was able to see why the code was invalid. We would like to help and further discuss with you. Our Supervisor tried calling you, but was not able to reach you. When you are free, please contact our friendly Customer Service team. Thank you for your feedback.
Hi Linda, we appreciate your feedback, we tried calling you to provide help with our Online Design Tool. If you should still need assistance, please contact our friendly Customer Service team is ready to help! Thank you for your support, have a great day.
Love GotPrint, they're the best quality, customer service, and pricing around! Our brand prints a lot, and we always trust GotPrint!
We're happy to hear that you consistently have a great experience with our quality, service, and prices. We appreciate you trusting us with your brand's printing needs!
Hi Debbie, we're happy to hear that your experience was fast and easy; thank you for your feedback.
Very easy to quickly find what I need, be it poster, postcard, or other. Very easy and intuitive interface to select feautres and size,a nd upload images.
Hi Christopher, we're happy to hear that you find it easy to locate what you need! We appreciate your feedback regarding the intuitive interface for selecting features and uploading images.
Hi M. Becerra, we apologize you had trouble uploading your logo. We'll look into how we can improve the experience. Thank you.
I would have given 5 stars had they got my order to me. They DID refund after wanting to give me store credit. This was my first order, and if they couldn't execute it properly I wasn't risking placing another for the same thing to happen. They said the order was lost, but it never moved from the preshipment status. From a customer perspective, it never left their facility. The deception on this by passing the buck to the shipper and trying to force me into store credit is why they got 3 stars.
Hi Brandon, we apologize for your Business Cards being lost during transit. We have stopped the FREE Reprint and have issued a Refund per your request. If you need more details or help, please contact our friendly Customer Service team as we are happy to assist. Thank you.
Your chat recommended I call. The person who helped me was courteous and competent.
We're happy to hear that our team member was courteous and competent. Thank you for sharing your positive experience with us!
We're happy to be your go-to place for signage. Thank you for your positive feedback; we appreciate it greatly.
So far so good. Can't wait to see the final product.
We're happy to hear that you're having a good experience so far. We appreciate your feedback and hope you love the final result!
Hi Angie, we are pleased to hear you found our Websites platform easy to navigate. Thank you for the great feedback, have a wonderful day.
Fast, easy and cheap
Hi Abigail, we're happy you found our service fast, easy, and cheap. Thank you for your positive feedback; it means a lot to us.
I appreciate how informative your site is about the different types of paper, how easy it was to upload my print file, and how clear all the specs for doing so were! Assuming my prints turn out well, this is an excellent printing service for a great price!
We're happy to hear that our site's information on paper types and the clarity of our upload process were helpful! We appreciate your positive feedback and hope you are delighted with your prints. Thanks!
took me 2 phucking hours. I used YOUR template and everything was too small, so I had to restart.
Hi Daniel, we apologize for this issue. Our Supervisor team tried to call you to discuss further and were unable to get a hold of you. Please contact our friendly Customer Service team and ask for a Supervisor. We would be happy to help. Thank you.
I have been ordering from Got Print for years and am done. Have had issues with the colors. Now it's shipping. Ordered 250 business cards on 2-2-26. Should arrive by 2-26-26. 24 days? People, shop local like Office Max. You won't have to wait 3 weeks for your order.
Hi Marie, we appreciate your feedback and are sorry to hear about the issues you've experienced with shipping times. Economy Ship method is a more cost efficient option, however it does have the longest transit time 7-14 business days. We greatly, appreciate you speaking to a Supervisor to further discuss your concerns. Have a wonderful, thank you.
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