Awesome Prices, Always - Since we started in 2001 as a small, family-run print shop, our main goal has been simple: to give you fast, easy, and super economical service without ever sacrificing quality. Because we're 100% family-owned, we don't have outside investors to report to—we just report to you! That means we keep our prices low by running efficient, modern facilities, passing all the savings right back to you.We live by our 'low price promise' and insist on industry-leading quality. We're so sure you'll love what you get that we back it up with a 100% satisfaction guarantee for first-time customers. That's our promise that you'll get great prints every time!Whether you're a small business owner or just printing for fun, we're here to help you shine! With production facilities across the U.S. (in California, Texas, and Kentucky), we've got the reach to deliver responsive, quality service to customers everywhere.
Written by the business, not verified by us.
Is GotPrint legit?
GotPrint (www.gotprint.com) has a 3.8 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Media & Publishing and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, User experience, Price. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers had a great experience with this company. Consumers frequently mention that the online ordering platform is exceptionally user-friendly, allowing them to easily customize designs, select features, and complete printing projects quickly. People also love the affordable pricing structure and the truly impressive quality of the printed items, making it a reliable choice for various business needs.
Some reviewers were not happy with extremely high shipping expenses, expensive rates, and unexpected delivery delays when receiving their finished packages. A few consumers additionally reported challenges with customer service assistance, occasional formatting errors, and inconsistent print quality requiring reprints.
Auto-generated from all reviews of this business. For reference only.
There wasn't a tutorial on how to remove certain things. I couldn't get rid of this redline that was in the way. All the text box overlapped and it was hard to get things centered.
Reply from GotPrint2026-03-30
We appreciate your feedback and apologize you had difficulty removing elements and centering text. We'll review the tutorial's clarity and text box functionality. If you are ever in need of some how to's; please contact or friendly Customer Service team or Chat with us live. We are always happy to help. Thank you.
awesome site to order printing goods. been ordering for years. very happy with their services
Reply from GotPrint2026-03-23
We're happy to hear that you've had a wonderful experience with our printing goods and services over the years. Thank you for your continued support and positive feedback!
The website is easy to use for designing your own cards.
Everything about it is very user friendly!
Reply from GotPrint2026-03-23
We're happy to hear that our website was easy to use and user-friendly for designing your cards. Thank you for your positive feedback; we appreciate it!
Ordered January 4 2026. Today is March 19, 2026. Simple business card. Haven't received order yet. Called there customer service 8 times with the same answer. "It's been shipped " ups tracking show waiting for package since February 1,2026.
Won't do business with them ever again.
Reply from GotPrint2026-03-19
Hi Neal, we are sorry your order was lost during transit. We understand this was an inconvenience to you. Per your request, a REFUND has been issued. Thank you for your patience. Have a great day.
Had an issue with my order, was unable to resolve it with Customer service.
Apparently only a specific department can fix the issue, and getting a hold of them is a hassle for busy people.
Very disappointed that I had to cancel my order and go with a different company.
Shouldn't have to call to press a "retry payment" button.
Reply from GotPrint2026-03-19
Hi Jenni, we appreciate you bringing this to our attention. We do ask, for all payment errors to be corrected with billing. However, our friendly Customer Service team is able to transfer you to make the process easier. GotPrint apologizes for any inconvenience this may have caused you. Thank you for your feedback, have a great day.
2 day shipping selected but estimated delivery is Thursday or Friday. That's 4 days not 2 days and yet it charged extra. Disappointing.
Reply from GotPrint2026-03-17
We appreciate you bringing this to our attention. We hope all concerns was understood after speaking to one of our friendly Supervisors. Thank you for taking the time to write us; if you need more help regarding the artwork and or shipping, please contact our friendly Customer Service team. Have a great day.
I was unable to change the font type through out the process, so I had to use the automated choice of "Arial" and I didn't care for that. Please consider making the option changable. It is presented as if you can change it , but the drop box never comes down to choose different options.
Reply from GotPrint2026-03-20
Hi Jordan, we apologize for this issue. Our Supervisor team tried to call you to discuss further and were unable to get a hold of you. Please contact our friendly Customer Service team and ask for a Supervisor. We would be happy to help. Thank you.
I love love love their prices. I usually print 5K postcards and 5K business cards several times a year. Got Print has the lowest prices in the industry. Dr. Arthur George Scott
Reply from GotPrint2026-03-13
Hi Art, we're happy to hear that you love our prices. It's great to know that we offer the lowest prices for your postcard and business card needs. Thank you for your positive feedback.
I got free shipping. I also had my last order design saved so it was easy to just choose that one however that last one I ordered didn't have the discounted shipping so I had to redesign it to get free shipping. I wish the discount would automatically be applied to the last order when I tried to order it this time. I don't know why I had to redesign it to get the free shipping. I'm happy I got free shipping in the end though.
Reply from GotPrint2026-03-11
We appreciate you sharing your experience. We're happy to hear that you got free shipping and could easily reorder using your saved design. We'll look into why the discount wasn't automatically applied to your previous order and how we can improve this process in the future. Thanks again for your feedback!
GotPrint.com has a very easy online ordering tool. They provide templates for all of their products and you can see your proofs before they go to print. The quality of the printed items is great and the prices are fantastic.
Reply from GotPrint2026-03-09
We're happy to hear that our online ordering tool was easy to use and that you were able to see proofs before printing. We're glad you enjoyed the quality of our printed items and our prices. Thanks for your positive feedback!