Gotyu Underwear (www.gotyu-underwear.com) has a 3.7 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 20% of reviews are 1 star, a relatively high share; The business has replied to 87% of negative reviews; 130 of them were added in the last 12 months. Last updated 2026-08-11.
I don't need no more sanitary pads. I'm so lucky and I feel very safe.
Thank you so much for your feedback! ✨ We’re so glad to hear that our underwear is helping you save money while keeping you comfortable! We’re excited to continue supporting you on your period care journey! 😊 Stay tuned – we have some exciting new products coming your way soon! 😊
Perfect products, good quality and clear information and instructions. Delivery was a bit long, but not too bad.
Thank you so much for your kind words! 💜 We’re really happy to hear that you love the quality of our products and that the information provided has been clear and helpful. We understand that delivery can sometimes feel a little slower than expected – especially when you’re excited to try something new. We’re constantly working on making our shipping as smooth and fast as possible, so your feedback is very valuable to us. If there’s ever anything else you need or if you’d like advice on products or care tips, our customer care team is always happy to help. ✨
Great! Feels nice and works great
Thank you so much for your feedback! ✨ We're so happy to hear that you find it comfortable and effective. Your support means so much to us, and we’re thrilled to have you as a customer! 😊
Bras are very synthetic and thick but don’t absorb very well and keep breasts drenched
Thank you for taking the time to leave your feedback. 💜 We’re sorry to hear that the nursing bras didn’t meet your expectations regarding comfort and absorbency. Our nursing bras are designed with layered fabrics to provide both support and light absorbency, but of course every body is different and not every model works for everyone. Our customer service team has already reached out to you directly. Unfortunately, you didn’t contact us first so we were not able to find a solution together right away – we’re always here to help and make things easier for you.
The products are high quality and keep all their promises, shipping took a little while but otherwise everything is amazing!
Thank you so much for your 5-star review! ✨ We're so glad to hear you love them! Your support means so much to us, and we’re thrilled to have you as a customer!😊
Perfect! Aanrader
Thank you so much for your feedback! ✨ We're so glad to hear you love them! We truly appreciate your support and can’t wait to bring you even more amazing products. 😊
The ordering process was quick and easy, and there are various payment options (I always prefer PayPal). You are always notified of the status of your order and shipment by email.
Thank you so much for your feedback! ✨ We’re excited to continue supporting you on your period care journey! 😊 Stay tuned – we have some exciting new products coming your way soon! 😊
I got answers to My questions immediately and helpful. The return was made quick because the size doesn‘t fit. I can’t say anything about the delivery and products because it isn‘t delivered yet.
Thank you so much for your kind words! ✨ We’re so happy to hear you’re satisfied with our customer support! We truly appreciate your support and can’t wait to bring you even more amazing products. 😊
Very comfortable bras and very good quality
Thank you so much for your 5-star review! ✨ We're so glad to hear you love them! We truly appreciate your support and can’t wait to bring you even more amazing products. 😊
The Bra (Aurora) is actually quite good! It is comfy and indeed more invisible than other bras (not completely). But the straps of the bra are just too long. If you're already integrating adjustable straps, you'd think that would be enough - but no, they keep slipping off my shoulders (and that's really annoying). Maybe it's also because the straps sit relatively far out on the shoulders. An improvement for this model could be to provide crossed straps. Nonetheless, the bra is comfortable and, thanks to the beige tone, at least for my skin color (you could still make improvements here for a more inclusive design for more diversity!), it also fits wonderfully under light-colored clothing.
Thank you so much for sharing your detailed feedback with us 💜 We’re happy to hear that you find the Aurora bra comfortable and easy to wear under light clothing – exactly what we aim for with this design. At the same time, we appreciate your constructive points about the strap length, positioning, and the suggestion for a crossed-strap option. Input like this helps us fine-tune our styles so they can work even better for different body shapes and preferences. Your note on the color range is also very valuable – inclusivity in skin-tone shades is something we’re continuously working on, and your feedback will be passed along to our product team. Just drop us a message – we’re here to help you get the most out of your bra.
I habe ordered nursing bras and before, i habe tried ones from other brands, but they didn't fit and were very uncomfortable. The ones from Gotyu fit perfectly and are very comfortable to wear. I am very happy with the quality :)
Thank you so much for your feedback! ✨ We’re so glad to hear that our underwear is helping you save money while keeping you comfortable! We’re excited to continue supporting you on your period care journey! 😊 Stay tuned – we have some exciting new products coming your way soon! 😊
The slips did not fit, I wanted to send them back but up to now I did not receive an address where to send it. I accept totally, to pay for it1 Greetings! Ursula
Thank you for sharing your feedback! I’m sorry to hear that you had trouble getting the return address. We sent you the information by email on Tuesday and have just re-sent it again. Please also check your spam or junk folder, as sometimes our messages end up there by mistake. Once you have the address, you can send the items back at your convenience, and we’ll process it right away! If anything is unclear, just reply to our email – we’re happy to help you step by step!
Sizes are a catastrophe. Had to return twice because it is not true to size. And I don‘t like the Return policy. You have to pay the return and then you have two choices: Another size or a voucher.
Thank you for your honest feedback — we’re sorry to hear that the sizing didn’t work out as expected. We know how important it is to find the right fit, and sometimes it takes a few tries to discover the perfect model and size. Regarding our return policy: we offer a 30-day return window, and while return shipping costs are currently covered by our customers due to being a young company, we always strive to make the process as easy as possible. For hygiene reasons, we currently provide exchanges or shop credit for returned items. Additionally, we offer a 14-day statutory right of withdrawal. If you cancel your order within this timeframe, we can of course process a full refund. If you’d like, our customer care team is happy to help you find the best fit and answer any questions you may have. Please don’t hesitate to reach out! 💜
Great product, fast delivery
Thank you so much for your 5-star review! ✨ We’re thrilled to hear you’re happy with your purchase and the process was easy! We truly appreciate your support! 😊
Poor quality. Very unprofessional customer service. 6/8 still no solution. Did not received a return label or address.
Thanks for your feedback! We’re sorry to hear that your experience didn’t match your expectations. Our team has already reached out via email with a solution, and we hope to hear back from you soon so we can assist further 💌
good quality for good price, but the shipping needs a little bit longer
Thank you so much for your feedback! 😊 We’re glad to hear you’re happy with the quality and price of our products. Regarding the shipping time, we appreciate your patience and are continuously working to improve delivery speed. If you have any questions or need assistance, feel free to reach out anytime! 💌
Easy to order, fast delivery, good quality
Thank you so much for your 5-star review! ✨ We’re thrilled to hear you’re happy with your purchase and the process was easy! We truly appreciate your support! 😊
Super happy with the quality and designs. Perfect for every day of the period. Will definitely order again and hopefully get lucky with different colours then. Happy to have finally ordered. I was missing out on the quality!
Thank you so much for your 5-star review! ✨ We’re thrilled to hear you’re happy with your purchase! We truly appreciate your support! 😊
I would never never order anything from this company. They write a lot about customer happiness but in the end all they care about is money. I order the wrong size and just want to ask them if they can exchange a size smaller for me. But all I have to hear is paying fee for the exchange and paying fee for the return. They don’t even deserve a star
Thank you for your feedback! We offer all customers the option to return items within 14 days of receiving them, for an exchange you can reach out to us within the first 30 days of receival – and we’re always happy to help find a good solution. It’s true that we don’t cover return shipping costs, which is noted in our return policy, but we understand that’s frustrating and we’re working on improving the process.
Very comfy I like it
Thank you so much for your feedback! ✨ We're so glad to hear you love them! We truly appreciate your support and can’t wait to bring you even more amazing products. 😊
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