Gotyu Underwear (www.gotyu-underwear.com) has a 3.7 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 20% of reviews are 1 star, a relatively high share; The business has replied to 87% of negative reviews; 130 of them were added in the last 12 months. Last updated 2026-08-11.
Very comfortable and high quality underwear! Love to wear gotyu during my period.
Thank you so much for your feedback! ✨ We're so glad to hear you love them! We truly appreciate your support and can’t wait to bring you even more amazing products. 😊
I am absolutely obsessed with the aurora bralette! The fit is amazing and it feels like a second skin. I was a little scared of buying a bralette online, but Gotyu changed my mind! I will definitely buy some more things from their website. I don't want to take my bralette off because it feels so comfortable! My order was shipped within a couple of days and I received it very quick. So, everything is perfectly great!
Thank you so much for your feedback! ✨ We're so happy to hear that you find it comfortable and effective. Your support means so much to us, and we’re thrilled to have you as a customer! 😊
I do not like that the cupps are not padded. The material is very thin, what is very good at all, but I wished that the cupps were a little padded so that not everyboby could see the nipples.
Thanks a lot for your honest feedback 💛 We totally get that you would have preferred some light padding for a bit more coverage — especially with the thin and breathable fabric. Many of our bralettes are designed to feel as light and natural as possible, but we know that everyone’s preferences are different. We're already working on new models and you're always welcome to reach out to us if you'd like a personalized recommendation 💌
The audacity of this company is simply unbelievable. When exchanging an item—even if it’s just for a smaller size—you not only have to pay the shipping costs, but also additional fees. And if you want to return something, you don’t even get your money back. What a rip-off store! And those promises of “customer delight”? A joke. You don’t even get a response. And they talk about customer satisfaction.
Thank you for your feedback! Unfortunately, we couldn’t find any information about your order in our system. We’d really love the opportunity to look into this and support you properly – that’s what we’re here for! Please feel free to reach out to us via email at any time 💌 We’re happy to help.
The bralettes are super comfy and i really like the fabric and colors. Just the shippment to germany took a bit long
Thank you so much for your feedback! ✨ We're so glad to hear you love them! We truly appreciate your support and can’t wait to bring you even more amazing products. 😊
Shipment and contact with the company was quick and left nothing to be desired, products are all packaged in eco-friendly materials (so no plastic waste).
Thank you so much for your kind words! ✨ We’re so happy to hear you’re satisfied with our customer support and the products! Your support means the world to us, and we can't wait to serve you again soon! 😊
Thank you so much for your feedback! ✨ We're so glad to hear you love them! We truly appreciate your support and can’t wait to bring you even more amazing products. 😊
I saw so many advertisements about their period panties that I had to give it a try. And I was not disappointed. The fit and the comfort of those panties are great. I would love to have some more in my closet for backup.
Thank you so much for your feedback! ✨ We're so glad to hear you love them! We truly appreciate your support and can’t wait to bring you even more amazing products. 😊
The products are really good. It was my second order now because I really liked my period pantys so much. This time I also tested the bra and it’s incredible good. The delivery is a bit long but the company is transparent with this so all good for me. I also liked that the bags are not plastic and you can put it in the compost, I never saw something like this before.
Thank you so much for your lovely feedback and your recommendation! ✨ We’re thrilled that you’ve already ordered from us a second time and that you’re enjoying the new bralettes so much! We truly appreciate your trust in us! 😊
It s a very good product , we see more After Time , at the Beach
Thank you so much for your 4-star review! 😊 We’re thrilled to hear that you feel comfortable in our period underwear and appreciate the quality – that truly means a lot to us! We hope to welcome you back soon – stay tuned, there are plenty of exciting new products waiting for you to discover! 🌟✨
Delivery took 3 weeks, bra stretched out after 2 wears
Thank you for sharing your experience 💛 Too bad you didn’t reach out to our customer service directly – we’re always here to help and would have loved to sort this out with you right away. But no worries: we’ve just sent you a message to look into this together. Feel free to check your inbox or spam folder – we’ve got your back! ✨
I have not recieved my backage yet. After more than a month. Now the Vacation is over. So bad service.
Thank you for your feedback. We’re really sorry to hear that your order didn’t arrive in time for your vacation – we understand how frustrating that must be. According to the tracking, your package was delivered on July 15th, and we’ve already reached out to you via email with a solution. Unfortunately, we haven’t heard back from you yet. If you still need help or have questions, feel free to get in touch – we’ll do our best to support you. 💜
The prices are very fair. And the quality is great. I haven't had a problem with the products. The one Star is solely for the unaccurate delivery date. Due to their sale, it felt like they couldnt catch up.
Thank you so much for your honest feedback 💛 We’re really happy to hear that you love the quality and pricing of our products – that’s exactly what we aim for! We’re truly sorry that the delivery didn’t meet your expectations this time. During high-demand sales, it can happen that processing takes a little longer, and we completely understand how frustrating that can be. If there's ever anything you need or if you’d like an update on future orders, our customer service team is always here for you 💌
Refund items not just by giving shop credit. I‘m not interested in any other products on your website. I want my money back, as you‘ve promised in your ads. Edit: After posting this review gotyu reached out to me and gave me a refund after returning my purchases.
Thanks for sharing your feedback! We're sorry to hear that you weren’t satisfied with the return process and didn’t reach out to our customer service team first – we’re always here to help! We’ve already sent you a message with all the details and a personal solution, and we’d love to support you further from there. Just check your inbox (and spam folder, just in case) 💛
Thank you so much for your 5-star review! ✨ We’re thrilled to hear you’re happy with your purchase and the service you received! We truly appreciate your support! 😊
The products are good quality and good in fitting, but the shipment time was very long.
Thank you so much for your feedback 💛 We’re really happy to hear that you’re satisfied with the quality and fit of our products – that means a lot! Sorry again that the shipping took longer than expected. We’ve already reached out to you via email with a little offer ✨ Feel free to check your inbox or spam folder – and of course, reach out anytime if you need anything!
Super comfy and good looking. Just one minus, because of the support from the outside. So it forms my breast a bit in the middle. When you don’t have so much, then it stands out
Thanks so much for your lovely feedback 💛 We're really happy to hear that you find the bra comfy and like the look of it! And thank you for pointing out the shaping. If you'd prefer something with a different support structure, feel free to reach out – we’re happy to recommend a style that works better for you ✨
I really love the Everyday Bra, the material is so nice and it give a really good form!
Thank you so much for your feedback! ✨ We're so glad to hear you love them! We truly appreciate your support and can’t wait to bring you even more amazing products. 😊
The top fits good and the underwear fits perfect
Yay, we’re so happy to hear that! 🥰 So great that the products fit great – that’s exactly what we’re aiming for! ✨ If you ever have questions or feel like trying something new, feel free to reach out anytime 💌
Would recommend 100 %!!! Excellent Service
Thank you so much for your kind words! ✨ We’re so happy to hear you’re satisfied with our customer support and the products! Your support means the world to us, and we can't wait to serve you again soon! 😊
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