Gotyu Underwear (www.gotyu-underwear.com) has a 3.7 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 20% of reviews are 1 star, a relatively high share; The business has replied to 87% of negative reviews; 130 of them were added in the last 12 months. Last updated 2026-08-11.
Super comfortable, great style and practical at the time of breastfeeding. I’m really happy and waiting for the beige color tu return so I buy those too.
Thank you so much for your 5-star review! ✨ We’re thrilled to hear you’re happy with your nursing bras! We truly appreciate your support! 😊
The size was too small and there is no support with this bralette. And I don't get my money back. Only a coupon for the Website.
Thank you for your feedback! We totally understand how disappointing it is when something doesn’t fit or feel supportive, especially when you had high hopes for it. Just to clarify: for all orders, we do offer a size exchange or store credit within 30 days – and, of course, your statutory right to a refund within 14 days remains unaffected. We’ve already reached out to you via email to help find a personal solution – feel free to get back to us there anytime. We’d really love to hear from you 🌷
For the amount of german advertisement, it took very long to arrive. About 2.5 weeks. It has a german sender adress, but might be relabed? The product seems to be of good quality though I have only tried it on so far.
Thank you so much for your honest feedback 💛 We’re really glad to hear that the product quality made a good first impression – even if the long shipping time was disappointing. We know that waiting isn’t fun and we’re already working on making the process faster and more transparent for the future 🚚✨ If you have any questions once you start using the product, feel free to reach out – we’re always happy to help! 💌
Thank you so much for your kind words! ✨ We’re so happy to hear you’re satisfied with your order and our customer support! Your support means the world to us, and we can't wait to serve you again soon! 😊
The sale-codes that were shown in the ads on IG didn't work or where a different amount than advertised. And just a couple days after placing my order another "sale" started where my order would have been over 10€ cheaper. This was the second time that happened. Ordering feels almost like gambeling in a casino...
Thank you for sharing your experience with us. 💜 We’re sorry to hear that our discount codes and timing of promotions left you feeling disappointed. We understand it’s frustrating when a new offer appears shortly after you’ve placed an order. Our promotions are planned in advance and can vary across channels, but the timing can sometimes feel unlucky – and we completely understand how that might be upsetting. We’ll make sure your feedback about code clarity and timing reaches our marketing team so we can improve transparency. If you ever have questions about a promotion or code before placing an order, our customer service is happy to check details for you in advance. Thank you for your honest feedback – it helps us make our offers fairer and clearer for everyone!
I had to ask twice to be offered refund for clothes that didn‘t fit. Had to pay the delivery… not satisfying!
Thank you for sharing your feedback with us. We’re sorry to hear that your experience wasn’t as smooth as it should have been. We always offer a full refund within the legal 14-day withdrawal period – just send us a quick message and we’ll take care of it. To make returns easier, we also offer a free exchange or store credit as part of our extended 30-day return policy. As a small brand, we currently can’t cover return shipping costs, but we’re working hard to improve every step of the process. If you have any further questions or need support, feel free to reach out – we're here to help! 💜
They are very comfortable
Thank you so much for your feedback! ✨ We're so glad to hear you love them! We truly appreciate your support and can’t wait to bring you even more amazing products. 😊
Great range of products. Very comfortable and they really work as described. My favorite brand!
Thank you so much for your 5-star review! ✨ We’re thrilled to hear you’re happy with your panties and the support they offer! We truly appreciate your support! 😊
I am very happy with my aurora bralettes, since I ordered mine I wear them every day! Super comfy :) I also have some period underwear from gotyou from last year and must say that its not bad but I definitly prefer other brands. But the bralette I have in all 3 colours and would even get more 😅
Thank you so much for your feedback! ✨ We're so glad to hear you love our Aurora! We truly appreciate your support and can’t wait to bring you even more amazing products. 😊
Thank you so much for your feedback! ✨ We're so glad to hear you love them! We truly appreciate your support and can’t wait to bring you even more amazing products. 😊
Very nice and supporting Customer Service. Fast Delivery and very good Products.
Thank you so much for your feedback! ✨ We're so happy to hear that you like our products and our service. Your support means so much to us, and we’re thrilled to have you as a customer! 😊
The products are nice (please read carefully about what you want to order!). However customer service is a little slow. You have to email every request, waiting for an answer for days. I sent back some products I ordered and got my money back over a month later (Germany). No news in the meantime.
Thank you so much for your honest feedback 💛 We’re really happy to hear that you like the products – that means a lot to us! At the same time, we’re truly sorry that the communication and refund process took longer than expected. Especially when you're waiting on a return, we understand how frustrating radio silence can feel. We're continuously working on making our service faster and smoother, and your feedback helps us do just that. If there's ever anything else we can help with, we're always just an email away 💌
I ordered a set of bras that didn't fit and in order to send them back and replace them, I had to pay over 16 Euro from Austria to Germany. Will never order again....lesson learned. That's why I love Zalando and Amazon.
Thank you for your honest feedback. We understand that paying for return shipping can be frustrating, especially across countries. As a young brand, we currently ask customers to cover return shipping costs, which helps us keep our prices fair and invest in sustainable products. We’re sorry if this was an inconvenience for you. We offer a 30-day return policy and are happy to support you with exchanges or shop credit. If you need help finding the right fit or have any questions, our customer care team is here for you anytime. 💜
Thank you so much for your feedback! ✨ We're so glad to hear you love them! We truly appreciate your support and can’t wait to bring you even more amazing products. 😊
Thank you so much for your kind words! ✨ We’re so happy to hear you’re satisfied with our beachwear! Your support means the world to us, and we can't wait to serve you again soon! 😊
Great product, good quality
Thank you so much for your feedback! ✨ We're so happy to hear that you love our products. Your support means so much to us, and we’re thrilled to have you as a customer! 😊
Great customer service and easy to return!
Thank you so much for your kind words! ✨ We’re so happy to hear you’re satisfied with our customer support and the experience! Your support means the world to us, and we can't wait to serve you again soon! 😊
This is great, comfy underwear
Thank you so much for your feedback! ✨ We're so glad to hear you love them! We truly appreciate your support and can’t wait to bring you even more amazing products. 😊
Unfortunately, delivery times are very long. I had to wait six weeks for my order. That makes you think twice about ordering from them again. It's a real shame and annoying!
Thank you for your honest feedback. We understand that a six-week wait is frustrating, and that’s not the experience we aim to provide. Sometimes, especially during high demand or with limited stock, deliveries can take longer than expected. We’re continuously working to improve our shipping processes to make sure orders arrive more quickly in the future. If you have any questions or need assistance with your order, please don’t hesitate to reach out — we’re here to help! 😊
I'm so happy with the Gotyu Swimming-underwear, it fits me perfectly and i would recomend it to every girl who loves summer and doesn't want to have worrys about going out Schwimmen with her friends
Thank you so much for your feedback! ✨ We're so glad to hear you love our beachwear! We truly appreciate your support and can’t wait to bring you even more amazing products. 😊
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