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Written by the business, not verified by us.Helpling Singapore (www.helpling.com.sg) has a 4.9 out of 5 rating on OK.one, based on 237 user reviews collected here. It is listed under Home Services and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss User experience, Customer service, Quality. Last updated 2026-09-07.
Reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the staff for being exceptionally punctual, friendly, and thorough when performing their home cleaning tasks and household chores. People also appreciate the reliable customer service representatives who respond promptly, assist with booking amendments, and provide flexible scheduling options to meet everyday needs. Many users emphasize how convenient the digital platform is for finding dependable help without unnecessary stress or complications. Some reviewers were not happy with occasional difficulties regarding scheduling flexibility, response times, or minor aspects of cleaning quality. A few customers noted that cleaning standards could sometimes be improved or that communication channels fell short.
Auto-generated from all reviews of this business. For reference only.Cleaner that came in was friendly and quite fast paced and efficient. She managed to complete all the tasks on my to-do list in 2.5 hours. One star taken down for customer service from Helpling representative for not being able to communicate effectively.
My assigned helper Su Su is always punctual and trustworthy. I had an emergency and had to leave home before she came and she came and did the chores well and even follow-up with a call to ask how everything is.
Great helper and services provided by Helpling Singapore
I like the high quality clean from Helpling
Overall I am satisfied with the services provided by your agency. As they have been responsible and highly responsive so far. However, the only drawback is that the vouchers provided generally cannot utilized for the regular services that I use. As a result, they are not useful to me. I would appreciate it if you could improve this.
Great helper from Helpling Going through the details and on time
App is easy and convenient to use. Helper is punctual and meticulous. Customer service is also responsive. Highly satisfied overall.
Clean meticulously and arranged all my items
I’ve been using Helpling on and off for several years — coming back, pausing, and restarting depending on our needs. Over the years, I’ve tried quite a number of different cleaners through the platform. There are definitely some who are excellent, while others are more average and simply meet the basic expectations. One of the main reasons I keep coming back to Helpling is the familiarity and convenience. And also their Aug's promotion that made us try again. Haha. Also, platform is easy to use for booking and arranging cleaning sessions, and I particularly appreciate having WhatsApp communication in addition to the app. It makes coordinating arrangements much easier and more convenient. In terms of pricing, Helpling isn’t necessarily the cheapest option out there, and there are certainly other cleaning companies offering lower rates. For me, the convenience and familiarity have always been part of the reason I’ve been willing to pay a little more. However, after yesterday’s cleaning session, I’ve decided to continue with Helpling again on a biweekly basis. They matched us with an amazing cleaner who really impressed me with her professionalism, attention to detail and overall attitude. At the end of the day, while cheaper alternatives are available, I believe professionalism and quality are worth paying a little extra for. Having a reliable and professional cleaner makes a big difference, and this particular experience reminded me why I’ve continued to return to Helpling over the years. Thank you, Helpling, and especially to the cleaner who did such a great job yesterday. I’m looking forward to continuing our biweekly cleaning arrangement!
Yamin was thorough in her work. She is cheerful and hardworking, despite her workload and the hot weather.
Cleaner is efficient and completed her tasks well
Helper is punctual and friendly. Customer service is very helpful and fast in replying too.
The helper was attentive, punctual and of a great help. Will certainly book again.
Excellent service. Has the initiative to go the extra miles. And friendly too.
Very thorough and cleaning job done by Nant , very satisfied with her attitude and thorough cleaning .
Khin Thu Zar Aye is exceptional in carrying out tasks given to her. A patient, cheerful and motivated worker who always strives her best in whatever she does. Well done, keep it up!
Cleaner arrived on time, was very friendly, and independently cleaned. I’m happy with this service so far and plan to continue with it.
Enjoy my recurring home cleaning service by Helpling!
Helpling is reliable as usual. Had a different Helpling this time as the regular is away. Glad to say no issue at all and the temporary Helpling is just as good - friendly, diligent and punctual. Always a blessing to have reliable and good help.
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