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Home Services

Helpling Singapore

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237 reviews

4.9237 reviews
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About Helpling Singapore

Data updated
Website
www.helpling.com.sg
Category
Home Services
Location
United States
Status
Unclaimed
Last 12 months
237 reviews
Replies to negative
0% (0/1)
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About this business

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Is Helpling Singapore legit?

Helpling Singapore (www.helpling.com.sg) has a 4.9 out of 5 rating on OK.one, based on 237 user reviews collected here. It is listed under Home Services and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss User experience, Customer service, Quality. Last updated 2026-09-07.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the staff for being exceptionally punctual, friendly, and thorough when performing their home cleaning tasks and household chores. People also appreciate the reliable customer service representatives who respond promptly, assist with booking amendments, and provide flexible scheduling options to meet everyday needs. Many users emphasize how convenient the digital platform is for finding dependable help without unnecessary stress or complications. Some reviewers were not happy with occasional difficulties regarding scheduling flexibility, response times, or minor aspects of cleaning quality. A few customers noted that cleaning standards could sometimes be improved or that communication channels fell short.

Auto-generated from all reviews of this business. For reference only.

What people say

Consistent quality of service - Life changing

Helpling is a life changing experience for me. 1. With all the necessary chores completed by Helpling helpers, I can spend time with my family and for myself. 2. When I don't have to see and deal with the mess my kids make, I don't grumble/nag and detest my own kids. And my kids think I'm a cool mom since the mess they made is always cleaned up without them being scolded. 3. There is so much happiness and peace of mind when you come home to a clean and neat space after a long chaotic day at work. What I like about Helpling and their Helpers: 1. Friendly and cheerful All the assigned helpers arrive with a smile and they maintain a positive attitude throughout. 2. Thorough, efficient and has initiative The helpers are well trained, follow instructions properly to complete the assigned tasks and take initiative to take on other chores. E.g. I once engaged an ad hoc cleaner to mop the floors after some repair works in the house. She completed the mopping and she actually took the initiative to clear all the bins. My regular helper would also help with folding clothes (not part of the usual assigned duties) when she completes her chores earlier. 3. Consistent level of service quality The customer service is prompt and patient in attending to my requests. The assigned helpers are well trained and with the cleaning checklist, I am assured that the cleaning is thorough and consistent even with different helpers. This gives me a peace of mind when I need to engage an ad hoc helper or when I need to change the routine helper should my schedule changes. 4. Privacy With part time helpers, I can still have the privacy I want since there is no need to provide accommodation. I also do not have to worry about employment contracts and personal matters that are inevitable with live in helpers.

Great experience so far!

I’ve had a great experience with this company so far. The WhatsApp chat feature is incredibly convenient, making it seamless to communicate and coordinate directly with the service staff. As for the cleaning itself, the session went very well and I’m happy with the results.

Great experience with Helpling

Great experience with Helpling! My current cleaning professional is very meticulous and cleans very well. I am very happy and thankful to have her to clean my house. She has been a great help. Helpling’s customer service is great too, their replies are always prompt.

¹ Compliments for Aye Aye Thu

¹ (1) I will always engage the Pro Cleaning Specialist named Aya Aye Thu for her regular cleaning service because she is using her intiative & responsible towards her work assignment.😊👍 (2) She is always punctual, friendly & approachable when you communicate with her. 😊 🌷 (3) I felt grateful chosen her as my domestic helper & Thank you Aye Aye Thu for your really a great help to me. 😊💝🙏

Helpling has very well trained people…

Helpling has very well trained people who help people like me with household chores; washrooms, vacuuming and mopping of rooms. They come once every 2 weeks and that is already very good for me. One of their workers by the name of Kay has been helping me with my home for almost a year. She is absolute gem and I am very lucky to have someone like her cleaning my home. She is thorough and is very polite. Thank you Helping.

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